Wish I had read these reviews before working with AS. Make sure to get things in writing regarding…read morepromises made over the phone. My main gripe is the install was very messy. I had to take an hour out of my day to inspect the whole job after discovering a few small things before they wanted me to sign the completion paperwork. I'm glad I did. Shims not cut off. Very messy caulk job. Gaps in the caulk, entire section of caulk missed. They chipped a piece on brand new cabinets, which they took off to fix (delaying completion by about a week) and they wanted my final payment before the cabinets were even repaired. These were all things that I found as the client. I would expect that they held their installers to that standard. I definitely felt like I was the inconvenience when all of this happened to me. Wanted to share here so anyone using them knows what they may encounter.

We had used Amazon stone for three projects and happy with each and every one. The staff from…read moresales to cutting to install were beyond our expectations! We wouldn't hesitate using them again if the need arises

I was in the market for a kitchen, master bath, and floor remodel in my home. I have lots of…read morefriends in construction, but I was wise enough to know better than to hire "friends" to do the job. I am extremely picky and OCD when it comes to detail and cleaning. I used Better Business Bureau to find local remodeling companies. I did this because I trust the BBB and I wanted a company which I would not pay if the job was not completed in accordance with the contract and my expectations; also, another reason to not hire a "friend." I called several companies and among all my projects, I had 11 quotes. I did not choose the cheapest. I chose the company that was the most responsive and seemed eager to do my work. I am glad I did. I choose Tile Metrics, located in Oviedo. I went to the shop and met with staff. My wife and I were able to choose all our products from this location. The store seems small and quite busy. Don't let that fool you. They have so much product and ideas to offer. Now to the important part. From beginning to end, the company stayed in contact with me. They emailed and sometimes called me almost daily to coordinate work, projects, and keep me informed. This was exactly what I wanted. They are also a one-stop shop in that they do almost all the work themselves. No separate contractors to deal with, just one single point of contact. Most of the work was done by an in-house crew, which if you do not know, is very important. The worker men that came to my house were clean cut, polite, professional, and did top notch work. Can you imagine having a remodel with almost no complaints? All you hear are horror stories about remodeling your home. Tile Metrics took care of everything. They did all the flooring in my house, including removing old tile and hardwood floors (dustless), new kitchen quartz countertops and back splash. Moved plumbing and electrical. Installed new toilets in 2 bathrooms. And a complete master bath remodel with everything new. The work was done quickly without delay. Once they started, they stayed on my project until it was done. For the parts of the projects they did not do in-house, the subs were equally good. As for price, they were fair and probably in the middle to lower end of all my quotes. I have no complaints, which is rare of me. I will be hiring Tile Metrics again in the future to complete more projects at my home, as soon as I save up more money.

Do not trust these guys! We've now had to hire another flooring company to remove the damaged…read moreflooring Tile Metrics put down and install new flooring the correct way! Tile Metric did not use a moisture barrier which was clearly stated on the box the flooring came in. They flat out refuse to admit to their mistake and fix the issue. This is costing us a lot of additional money for something that should never have happened.

on line order some out door furniture. horrible quality even worse was customer service. $200…read moredollars to return them. don't purchase Anything on line or you will pay for the return. I will never buy anything from them again.

Website actually. My wife bought a product and she measured wrong, in less tham 24h I've called to…read morerequest to cancel, I've been told that the reqiest must be im 15 mims after the purchace and now to return I have to wait until receive and pay 99 dollar to return when the product cost 115. That is why this company should be closed for good. WWW.BEDBATHANDBEYOND.COM.

Called to get an estimate on a bathroom remodel. Office set up a time and confirmed. Estimator…read morecalled within 30 minutes and rescheduled. He asked me to send pictures and measurements and that he would be out the next day. 30 mins before he was suppose to be there, he called with a price over $9000 the highest estimate that I received. We talked about differences, and I mentioned that we had terrazzo so we did not want tile. He did not know what terrazzo was. I told him thank you, I was not interested in the estimate and hung up. I am sorry but if a estimator/designer in FL does not know what terrazzo is, I have issues since this is the most common flooring that was used in the older homes.

After being scammed by a contractor we were very skeptical to choose a company. Junior put us at…read moreease and gave us amazing ideas on the design. He really thinks outside the box. He has a full in house crew so we didn't have to deal with subcontractors. I love how meticulous and detailed his crew was; I'm in love with my kitchen. I rate them 20 out of 10 because Junior was great with communication through out the whole project.

It was a pleasant experience from start to finish working with these ladies. They designed the…read moreperfect kitchen and bath remodel and helped us choose the quartz, cabinets and backsplash. Every detail was addressed and the schedule that they provided was carried out on time and with great workmanship. I would recommend working with this company if you want a great remodel with great customer service! Loved the result and would work with them again on any project!

I was part of a kitchen remodel and we chose to use The Cabinet Shade Tree for the remodel job. It…read morewas the absolute right decision. The quality of their work is top notch. The job was done exactly as they promised it to be. Their contractors arrived at the precise time they said they would and worked until the job was done. A rare occurrence in the world of remodeling. The kitchen is beautiful!

Unusually helpful staff and gorgeous flooring, countertop and cabinet samples! I've been looking…read morefor a while and this is a cut above.

Very good family owned business . We purchased both kitchen cabinets/countertops and flooring and…read morevery happy with everything

Warning!! DO NOT use Jeff's KB&B Plumbing…read more We had them come yesterday to install a bidet and while they were here I had them check out another toilet I heard was occasionally running longer than it should be. They told me they "didn't work on toilets like mine and I should just replace it." After they left, we had a mysterious flood coming from a broken valve at the toilet and we ended up with water all over our bathroom and into the next room. We called the emergency line 3 times and while the answering service answered, no one called us back. They denied any involvement in damaging the valve, refuse to fix it, and are saying they didn't do it and it was a coincidence that it happened to break after they were at the house. The only solution temporarily is to shut the water line to the entire house. We, therefore, cannot use water, have water under our wood floors, and wet drywall as well. We have used them for various projects over the last 13 years, referred many friends to them, and now we are left with a broken toilet, no water to the entire house (main water line needed to be shut off to stop the flow of water), and a small flood. Come to find out after the fact, 3 others that I know have also had bad experiences with them. After they refused the fix the problem, we had another company come out to fix their mess and, without hesitation, was able to fix the flapper without any issue as well as repair the broken valve. Both issues Jeff's KB&B said they could not do.

We Appreciate Your Business…read more.. That was the phrase the home warranty offered me for more than 48 hours as they reviewed my emergency claim for a broken shower tub valve. "It's the summer in Florida and I have no access to running water in my house" I decried. As my family entered day 2 of waiting for an authorization approval I sought out real help. A professional that cared to have the staff and expertise available and willingness to offer emergency support services. Jeff's KB&B Plumbing was both the answer and the solution. They answered my after hours call on a Saturday morning. They had a courteous and professional team available to dispatch and diagnose the issues. Thereafter they solved the issue with informative diligence. Every step along the way I was updated. Moreover the fair and reasonable price I was quoted remained the same throughout the process. The plumber replaced the valve and performed by far the neatest work I've ever seen. I explicitly asked the plumber not to clean up afterwards to allow my children the opportunity to participate in the process, but he refused to leave a job undone and not as clean as possible. Not only was I impressed by the new working shower/tub valve, but Jeff's KB&B Plumbing provided me a thorough and detailed invoice to assist me in the warranty repair claim. After this emergency experience it is clear to see that Jeff's KB&B Plumbing was the only entity that valued me as a customer. I'm planning additional plumbing work with them because of this experience.

It has been an absolute pleasure working with Nelson from the moment I stopped by the showroom. He…read morewas so friendly and helpful as I made my selection with my new flooring. I was so happy to support local and he really made sure this project was perfect! Jay and Charlie did such an incredible job on the installation, truly one of the nicest jobs anyone has ever done on our house (and we've had a lot of work done which makes their craftsmanship stand out even more). I highly recommend Unique Flooring for your project and I'm looking forward to working with Nelson again on upcoming home renovations!

My wife and I recently purchased a new construction home. After hearing the ridiculous prices for…read moreflooring options that the builder offered, we decided to go with a local contractor for our project. We got several quotes at different reasonable ranges but only Nelson (the owner) truly impressed us. We arrived after the store was closed (due to Google having incorrect closing times) but Nelson opened back up and stayed for over an hour consulting with us. Never once did he rush us or imply that he had other things to do. And this was before we even agreed to be his clients! No one else showed that level of professionalism. You can guess how the rest went so I will spare you the details. We gave Nelson's team a very short deadline yet they met it and the work is SPECTACULAR! we couldn't be happier. Now, that's not to say there weren't hiccups. However, Nelson immediately took the proper steps needed to resolve any issues that arose. Even more so, he was always polite, caring and honest. Those qualities are far more important to me than the bottom price (which was among the lowest we were quoted as well). I will DEFINITELY be hiring Nelson and his team for future projects. But don't take my word for it. Go and see for yourself. I promise you will not be disappointed!

I shop at this location because the service at Alafaya Trail is so horrible. This location does…read moreoffer fair customer service but. . . wow have things changed as far as safety standards. I use to work for HD and there is a whole lot of wrong going on at this location. See photos, do better with OSHA compliance.

Honestly this a great store. Leslie in flooring was fantastic to work with! Our floors came out…read moregreat!