I recommend this place 100%. Rigo and his staff are top of the line. From the moment you walk in you get greeted by Michelle. she is very pleasant and knowledgeable of their products. As well you receive great advice and assistance from Milton and other staff members. But Rigo the owner adds his personal touch by going to check on the jobs being done. He makes sure they provide top quality work. our floor installer was Richard. He done a great job. very detailed and honest. respectful of your property. there is a sense of family unity and commitment with this company. the store has diverse selection and great prices. again top quality service. thank you Rigo and staff for your great work. Jose and I appreciate it. God bless y'all. read more

We hired Rigo Tile to do our entire downstairs. They began immediately as promised. Herberto's work was impeccable. He was organized, super clean, on time every single day, and super professional!!!! We are blown away by the excellent service! We couldn't be happier. If I could give 6 stars, I would!!! I highly recommend Rigo Tile. read more

Several months ago this place have tiled my house and the results were marvelous. Perfectly done. The staff were very accommodating and very helpful . Tile prices and installation fees were fair and reasonable. I highly recommend them to do tile renovations coz the outcome is satisfying. Thank you for a job well done. read more

Rigo Tile - Tiles and baseboard perfectly done - Flooring Near Me - Orlando, Florida

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We had the best experience here. The staff could not have been friendlier or more helpful. We were in a couple times as we were looking for the perfect tile and every time we were greeted warmly. The staff remembered us and really helped us to pick out the perfect tile. Highly recommend this place. read more

I had made an appointment to have then come out to my condo for an estimate and they cancelled at the minute and was told someone would follow up with me. My calls went unanswered and finally I went with someone else. They missed out on a $5000 to $6,000 job. read more

This place is absolutely horrible, I would never recommend this company to anyone for tile work. I had an entire box of broken tile that they told me they would replace and because I didn't come by the next day when they clearly told me they would save me a box they sold all and every single one of the tile that I needed and the whole broken box of tile I have they wouldn't even give me my money back for. If I could give 0 stars I absolutely would. read more

They had everything we needed for our bathroom remodel. The sales room looked small but they have a lot of options, colors, and good variety. Pricing was also competitive (reasonable). Warehouse had our merchandise in stock so that was convenient, just a bit slow so we had to wait around. Overall a good experience. read more

I wanted to visit. The showroom looks open and they have no closed signs. No one answered the phones. We left disappointed.

Great price ! After walking around many stores looking for bathroom tiles, I was sent to Rigo in Orlando by another tile store. As soon as I walked in I was greeted by Damari. Very helpful and informative. Showed me many options in all different price points. After my selections I was shocked at how affordable everything was ! I didn't use their installation services. Very pleased with the tiles and price. Thanks Rigo! read more

Rigo Tile - Thanks Rigo! - Flooring Near Me - Orlando, Florida

They are not honest. Bought their tiles and services to tile my house. They told me it would take three days. I assumed that would mean multiple people to work on the house. They subcontracted one guy and it took him nearly two weeks. I had to pay out of pocket to stay in hotels for more than a week. Not recommended!!!! read more

After thirty years, and tiles falling off near the shower floor, it was time to retile our master bathroom. Rigo Tile was our final choice for the job. Their showroom specialist Melxa Lavoy was very knowledgable and helped me so much with my final selections. They also have the best variety of tile and accents in their showroom than the other places we visited. The two tile installers who did the job, Emilio and Alex, did a wonderful job of making sure that we were a part of every detail during the installation. Even though we don't speak Spanish, and the tilers speak limited English, we were able to communicate well just how we wanted the final look to be. Their expertise, and attention to detail, soon became quite apparent as they began the job. The final outcome was gorgeous! Some might find the language barrier challenging, but we were so pleased with our experience and the final outcome that we are now considering Rigo Tile for our next flooring project. read more

Rigo Tile - Thank you Rigo! - Flooring Near Me - Orlando, Florida

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The installer excellent work, the only and most important, the tile came imperfect, poor quality, the owner was at home and said they did not make it, they sold it ... I lost almost $ 10,000 with them, it has been the worst business of my life, having bought the tile with them. I made the composition between Rigo Tile and Home Depot, and home depot has better tile (in quality) and in price than Rigo tile. if you buy with them be careful that the tile is completely smooth, even rectified (that was the one that I bought) the show room looks smooth, but in the order arrives with waves, we realized after having finished all the work , and having cleaned the tile. read more

Installed wood look ceramic tile floor throughout common areas of home (about 1200 sq feet). Installers Carlos and Manny did an awesome job, and cost was much better than the big box stores. Will definitely use again. read more

Walked into the store on a Sunday about a little more than a month ago. Walked in to get some ideas and to set an appointment to redo a shower tile and bathroom tile and add a glass door for the shower. The store was a little busy but there was more than enough employees working that everyone could be helped. No one asked if I needed help or anything. After about 10 mins of not being helped, headed towards the door and one of the guys comes running up asking if I needed help. Told him I wanted to set an appointment to do all the work for a bathroom tile and glass door and was informed that yes they would do all that. Gave me a form to fill out, and was told that I would get a call the next day with their scheduler and the form was thrown onto of a pile with other peoples forms there on the desk. Here we are months later still no call? Guess they don't need the business. read more

Excellent customer service! Since moving to central Florida and renovating my new house, I've dealt with my fair share of contractors/companies/re-modelers etc. . I must say that Rigo Tile far exceeded my expectations! Their prices are fair and they provide excellent customer service along with a quality product. We had our garage tiled, we bought all of our own materials from Floor & Decor in Orlando but Rigo Tile carried the same & similar products for around the same pricing. Why Rigo Tile is better (in my opinion) than Floor & Decor is for two reasons: 1) Better customer service. The estimator they sent over was very knowledgeable and able to give us an estimate fairly quickly. He was also quick to point out what pieces were missing for a specific design that we wanted (we had previously purchased all of the materials from Floor & Decor but the Floor & Decor specialist got the calculations wrong and gave us the wrong product, it was a nightmare to order from them). The installers themselves were prompt and courteous. They went straight to work, and even though our floors were a bit crooked, they managed to tile & grout the entire area (approx. 500 sq. feet) in 3 days. The installer actually apologized for it taking so long (I thought it was actually really quick) and explained that because our floor was not level it would probably take a little bit longer than usual. 2) Quality products & service at affordable pricing. As we stated they had much of the same products as Floor & Decor for around the same pricing at Floor & Decor. Also, even though we bought our own materials (not from Rigo Tile), their tile installation prices were the lowest that we have encountered! Another reason why I think they are a great choice is because they went above and beyond to help us out after a horrible experience with another contractor. I am so happy to have finally found good, quality service in my new hometown! I would definitely recommend, in fact, I am in the process of contracting them to do some more work on my new home. I wish I had found them sooner read more

The people overcharge everything. Do not use them. They hide the costs in the installation

Superior customer service! I went to five different stores before getting to Rigo's with a sample of the tile I needed and Rigo was the very first person to ask to measure the tile. The knowledge of the staff and overall professionalism is stella. A very large selection of tiles and materials for both large and small projects. Save time, money, and headaches go to Rigo's FIRST. read more

It would help if a store located in the United States had employees that spoke English. I am glad that I could give it one star, as the employee did try to assist us with her Spanish to English to translator, although this in my book does not represent any sort of customer service nor does it negate the fact that this is appalling in the US. I would NEVER recommend, nor even attempt to buy from this store. read more

They offer you 6 month warranty , after they complete the job when you try to contact them to fix something that isn't properly install they never return calls back and never send nobody to repair the job make sure don't pay them the full amount you own before you make sure everything is install properly ,because after you pay them they don't care and respond for nothing. read more

Horrible experience. Terrible customer service. Buyer Beware!!!!!!!! Finished job 13 days later than promised because the tech was always late or sick. Promised to finish job at a specified time and was paid in full up front. Cost me several hundred dollars to compensate my tenants because the job went over. Manager Carlos is clueless when it comes to customer service. Cared more about defending his tech than resolving the issue. read more

We went to Rigo Tiles in Orlando in February to purchase tiles for a bathroom remodel. I was attended by Ismael, the store manager. He helped us pick out tiles and took his time explaining the difference between the floor tiles, wall tiles and decorative tiles and special order tiles. He spent over two hours with us and never lost patience with me, I'm very picky and ask a lot of questions. A week later I went to their Kissimmee office and found Ismael was there and another employee called Milton. I was unsure if I had picked the correct color decorative tiles and also wanted to change out the color of the shower floor tile. Once again, they were very patient and assisted me quickly with no issues. The tiles I purchased are beautiful and the price was great. I have been back various times to pickup my changes and order additional tiles and even replace a broken tile. The service has always been excellent. Would definitely go back when I'm ready to do my remodeling. Thank you Ismael and Milton for your patience and great customer service. read more