Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

Very responsive, quality pest control service. Use them for roach treatment and they did a great…read morejob, twice. Good value with reasonable pricing. Support a locally owned independent exterminator and this is a good one. Recommend them highly.

I've used Imel's a couple of times. I have Always had a good experience. Good customer service,…read moregood on site experience and no bug problems after the spray.

great service! great people (very friendly), darryl is so nice! great prices.... no more bugs after…read morethoroughly spraying my home. will definitely use them again!

From the owner: 4th Generation In The Pest Control Industry, A Tradition Of Quality.read more

Steve was professional and friendly. He was here when he said he would be here and gave me the…read moreprice upfront. He answered all our questions before beginning the process. He is very knowledgeable about his business and killing bugs. 10/10 recommend.

Professional, courteous, and knowledgeable! Steve took the time to answer all my questions, in…read moredetail, and provide me with expert recommendations! I live in Ofallon with a wooded lot covered in trees and bushes, he was not detoured, even expressing confidence in his methods and products! I will recommend Steve to my friends, family, and neighbors.

Service technicians were two hours late for our initial appointment. They were also unprepared and…read morecouldn't finish the job. They came back out (late again) and still didn't properly finish the job. They were supposed to do exclusion work to keep pests out, but they left gaps larger than 1/4" left untreated! I would not rely on Orkin to do any proper exclusion work in the future. Not surprising since it's just another opportunity for them to charge for extermination services. They've also refused to provide a customer copy of the service contract that was signed, which is extremely shady.

I'm a manager of a large organization and switched from a different company to Orkin about 2 years…read moreago. I get billed on a monthly basis and have had issues with their billing since the beginning but the last issue is they incorrectly double billed for service rendered. First they incorrectly identified the service address as our main building instead of our auxiliary building and they billed me for the annual cost instead of the semi-annual cost. I have called them 3 times so far to correct both issues with no resolve. The customer service personnel can't do anything without Mike Cook personally taking care of it and he is never in the office to do his job. I can not recommend this company and suggest finding someone else. I'll be looking for another company even to the extent of going back to the previous one.

We had a really bad brown recluse problem. Brandon and everyone at his company have been very…read moreknowledgeable and helpful. I have not seen a single one since his first visit with us! We are looking forward to mosquito treatment in the spring. Brandon is also very ethical. The services are affordable. 100% recommend!

fast customer service, friendly & helpful answered all my…read morequestions and very clear on pricing, i would recommend them to anyone lookig for this service

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

AJS Wildlife Solutions will charge you coming and going. You pay $200 for the inspection. (The…read moreman who came to my house was thorough and knowledgeable. I can't complain about that!) Then they charge you for each time they come back to check the traps. I had 2 other companies come by to inspect/ bid. Neither of them charged for inspection or checking traps.

The exterminator was able to get to our house quickly. He shared some great advice as to the next…read morestep after extermination. He took care of the problem and no follow up visit was needed. I am satisfied with the service and price. I highly recommend Best Pest Control Service!

More affordable price and quicker response to my request than anybody else, and appt scheduled…read morewithin 2 days.