These heartless pieces of crap told me they they would old off on my brother's cremation until I go bat to them, then cremated him the next day without telling me. When I asked them why... they said that it was none of my business. When I asked why they told me they would hold off in the first place, they said "I don't like your approach".
Perhaps they like my lawyer's approach. They need sensitivity training, and I swear, I did not so much as raise my voice to them. In fact, I was calling them to tell them to proceed, when I was told that they already did it. I registered surprise, but not anger. It seemed to please him to let me know that they did not care HOW I felt about it.
I know that my sister-in-law was angry at the postponement. Perhaps she gave them a piece of her mind, and they were angry at me over it. Still, my brother just died, and I thing that they are supposed to be the "serenity" in this situation. I experienced personal indignation, and not even a condolence for my brother. Shame on them! read more