Jay Doolittle and his wife at Cromwell Funeral Home are passionate about what they do. They…read morecommunicate effectively, create awesome, unique experiences, and make people feel cared for, important, and understood. Our experience with them made a significant impact on our family and helped us to create a truly unforgettable funeral service experience. But not every funeral home is jumping on that bandwagon. Funeral services are one of those old-fashioned, traditional goods- and services-based industry that needs to be dragged, kicking and screaming, into the Experience Economy. As a consumer who has been affected by a recent death, I am the exact same person that has made purchases through Amazon and Starbucks and has likely had a wide array of other customer-centered experiences. I carry these expectations through the front door of the next business I visit. Cromwell Funeral Home is not measured by the funeral home down the street; but by our customers' collective experiences and expectations. Cromwell Funeral Home will exceed your every expectation.

Doolittle funeral home was amazing to me during a very traumatic time iny life, loosing my husband…read more Heidi was so wonderful. Very kind, caring, and professional. I hope to never have to use a funeral home again, but if I do, I will be calling Doolittle. Don't listen to the one bad review on here. Absolutely untrue. Sometimes an unhappy customer is because of the customer and not the business. Heidi and staff, from the bottom of my heart, thank you so much for everything

My Dad came to CT to visit us only two weeks he suddenly passed away, everything happened so quick…read moreand unprepared, but luckily we found Wakelee memorial funeral home after read all 5 starts reviews from Google. This was the best choice that I have ever made! John and his team did an amazing job, he guided me step by step with his compassion, patience, and thoughtful care, he provided the best service and have everything done professionally. I never felt I was alone, because I knew he's always there to support me whenever I needed. I would like to recommend this beautiful place and those kindness people, thank you guys again!

When my father passed away three years ago, we were very pleased with the professionalism and care…read morethat Wakelee provided. Following my mother's recent passing, we once again turned to John Zaleski and his wonderful staff. My mother had passed away at home, and from the moment John and his colleague arrived to receive her, they were incredibly caring and sympathetic, giving us immediate peace of mind. During the arrangement process, John was knowledgeable, easy to talk to, and made us feel comfortable right away. He also created a wonderful video of family photos for the wake, which gave our friends and family a sweet visit to the past. I want to extend a huge thank you to John, Millie, and staff, and to Sue for her exceptional attention to detail. The funeral home itself has such a warm and peaceful energy, and there is always someone available to answer questions or provide assistance. From the planing to the burial, the entire staff provided the utmost care for our family. I would highly recommend Wakelee Memorial. They provide the caring assistance needed during such a difficult time.

During this very sad time they made the process extremely easy, very informative…read more a pleasure to talk to from the first phone call to the meeting to the actual day of service Kept us informed helped us with every detail very friendly The service was beautiful We had no complaints would recommend them very highly I know this family is very grateful for a great job that they did for us Thank you Teixeira family

I have nothing but positive things to say about my family's experience at Newington Memorial…read morefuneral home. After my father recently passed away, A.J. could not have been more compassionate and helpful while making arrangements with my mother and myself. He took the time to be present at my father's lovely memorial service, held in Jacob's Way at Cedar Hill Cemetery, and my mother truly appreciated the fact that he arranged for a Deacon to perform the service, which was very important to her. I would recommend their services without hesitation, and we have entrusted them with our own pre-arrangements.

Rob H. & his team at Mulryan couldn't have been more accomodating, courteous & sensitive to our…read moreneeds in helping us prepare funeral services for our mother, a long-time Glastonbury resident. Because I live in California, Rob facilitated a conference call w/ my sister & I to discuss what options we might prefer for Mom's service. Once we agreed on our specific choices, Rob ensured us that Mulryan would coordinate with all the other outside services (cemetery prep, priest, etc.) so that we could focus on other things. True to his word, everything was effortless before, during & after Mom's service. (They even let me drop-in the day before the service to test our Spotify audio playlist and video slideshow that would appear on their screens during calling hours.) From beginning-to-end, we felt we were in good hands with Mulryan. The room looked absolutely beautiful & well-appointed for the service. Rob was present & available throughout. The coordination from Mulryan to the cemetery was smooth & effortless. And even in our final moments at the cemetery, Rob was there overseeing the final closure of the burial site. We really couldn't have asked for more. If you're in need of a local Glastonbury funeral service that deftly handles the sensitivity, class & respect a funeral of a loved one requires, Mulryan will most certainly take great care of you & yours. Thanks again, Rob.

Our family used this funeral home in the last couple of weeks. We would like to share our story…read morefor others. My companion's daughter passed away unexpectedly. We met with the director and wanted to have a casket for just the mass. The home has a casket that they use for multiple rentals for the funeral. The fee to use the casket for an hour and a half was $1200 which we thought was exhobinant. The mother of the daughter is a single mom on a fixed income. The fees from this home were extremely high and I wrote to the owner Tom Mulryan to ask if he could consider a discount for the woman. He never returned an email, I wrote to him again telling him that I thought that it was discourteous to not even respond to a customer. Then I received a rude email back from him stating that I was threatening him because I told him that I will never refer anyone to his business. He also threatened that if I said anything to anyone about his business he would forward my emails to the mother of the child. I never threatened this person and merely asked him if he could possibly give this single mother a discount for their services. there is nothing wrong with that. In return I received the following email from the owner. (This is from Tom Mulryan the owner) "I didn't get back to you because I didn't think there was any reason to.  Just because in your mind you think we should give a discount that doesn't count. How much did you contribute to the funeral.  And don't ever threaten me. If I Hear one thing from someone that you said about me or the funeral home I will forward all your emails to---------- " ( A real classy way to treat his customers that just lost a family member.) Mind you we just buried her daughter a couple of weeks ago. We will never use this funeral home again and this is an example of the sensitivity and crudeness that you receive from no less the owner of the home. This person doesn't deserve anyone's business and I would not recommend that anyone go to their home. It seems like money is the main concern and not the compassion for his clients. All I did was merely ask him if he could give a single mom that lost her 32 year old daughter a discount on the package. This person is insensitive, rude and completely inconsiderate to his customers and isn't professional. I understand now why many people that I know are choosing CT Crematory for $1250 and they have a mass. The don't want to deal with the funeral homes that are bilking people. We just lost a family member and this is the way that he reacted to us. I have never had an owner of any business, especially someone that deals with grief, loss etc. act so callous, and rude. He shows no class. We are still mourning and this is the treatment that we got. We do not recommend this funeral home. Absolutely egregious! Any other funeral home would be better than this one. Please do yourself a favor and choose someone else for your services.

I worked with Chris Duhaime while suddenly faced with having to make arrangements for my late aunt…read moreand uncle. During a very sad and tough time, it was a breath of fresh air to work with someone who was not only committed to and well studied in his field of expertise; but also willing to impart his knowledge onto others. His feedback and assistance helped make a difficult situation much more manageable. Thanks, Chris, for everything you did to support my family and me and for your invaluable information.

Phenomenal services. They really took care of the family and accommodated our needs during a great…read moretime of sorrow. Highly recommend.

Ma passed away recently, she prepaid for her services in 2008 so that we didn't have to worry about…read moreanything (even the flowers). She thought of everything. I did have a few issues with the service. Her obituary had two misspellings that I had to call about (She even wrote some of it) so I know she wouldn't misspell her maiden name or my name. Confusion in the posting of visitation and service which I think are one in the same. Visitation 4-6 Service 5-TBD was posted. Family was told 4-8 some family weren't able to come pay their respects and we were told at 6:45 the service had ended. Some of us were confused and that we were rushed out. When you are grieving confusion isn't something anyone wants to deal with.

As with the previous reviewer - this was my first (and unfortunately not last) time planning a wake…read moreand funeral for my recently departed mother. Being the planner that I am - I had gone to O'Brien previously to check out the facility and start pricing out items and found them to be the best of those that I visited. Burying a loved one is never easy and I was not looking for the place where I could only get the most "bang for my buck". I was looking for a place that would take the same care and love of my mom that she took of me while I was growing up and I felt she deserved after her passing. I worked closely with Paige, the funeral director, who although she looks young - took the time and consideration to go over all the details with my brother and I multiple times and answer our countless questions. When planning a wake and funeral - it is a mad dash to put it mildly - you are grieving but there are all these moving parts that have to be put in place in a short period of time. We were luck to have Paige, and the entire staff of O'Brien Funeral Home with us during the entire process. They helped tailor the wake to truly honor her and make the day of the funeral as seamless as possible - snow and all.

This fine, family run funeral home was warm, kind, made all of the hard decisions easy to make, and…read moreguided us through a very difficult process so we could focus on our grieving and celebrating of my grandmother's life. We worked with Chris and he coordinated the grave side service including the flowers, ashes, beautiful flowers, and death certificates that we didn't really want to think about. An excellent choice for your funeral needs.

Molly funeral home was amazing to work with! During the horrible grief of loosing my mother they…read morewere compassionate and understanding. They came out to the house to meet with us, because of COVID restrictions and were polite and professional. We never felt pressured to do anything other than what my mom had wanted which was a simple cremation. They explained everything to us and made sure we were comfortable with everything. They really made the experience of making all the final arrangements for mom as smooth as possible. I feel like they went out of their way to accommodate us and I am grateful we chose to work with them!

We used Luddy and Peterson Funeral Home when my Mom passed away. My sister and I had no idea where…read moreto begin with the cremation process so we called around. One place wanted us to drive over an hr away to sign papers within hours of my mother's passing, not Luddy. Lauren came to the house well prepared with all the paperwork needed. She was extremely helpful and compassionate. She prepared my Mom as we requested before she was cremated and sent us the picture we requested. Lauren delivered the cremains to us, she also had information to guide us with all the stuff that has to happen after someone passes away. I can't say enough good about this business, they were so helpful and compassionate when it was needed. Thank you Lauren for all you did.

My family used Luddy-Peterson funeral home for my uncle's cremation and services. The entire Luddy…read morestaff was compassionate, professional, and patient. They walked us through the process every step of the way. I could not recommend them enough.