1. D & V Automotive

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Kennedale, TX

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D & V Automotive

5.0 (1 review)
Closed • Closed

Services - D & V Automotive

Auto brake repair

Auto engine repair

D & V Automotive Photos

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2 years ago

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Jazz Auto Repair

Jazz Auto Repair

(12 reviews)

Jonathan and Junior provide helpful friendly service always consistently Jonathan and Junior…read moreprovide helpful friendly service always consistently

Have used this shop once or twice in the past for minor repairs. But when our 2012 Expedition was…read moremisfiring and I needed somewhere for my wife to drop it off quick I told her to take it to them. Boy was that a mistake. After explaining the situation about recently having the spark plugs and ignition coils changed I was told the issue was cylinder number 8(the "hard" one to get to) and that the shop needed to pull the cylinder head off and send it off to get machined and redo the spark plugs. $2500 out the door. So anyways. I called another mechanic and explained everything over the phone to see if the misfiring issue warrants pulling the head off and sending it off to a machine shop, long story short he said get it over to him for a second opinion which is exactly what I did. I'm out a whopping $250.. and the problem wasn't even number 8 as stated. The #2 spark plug wasn't seated correctly. Look. I know I'm dumber than the average bear, but why exactly did I even pay y'all a $120 "diagnostic" fee when you didn't even properly diagnose my vehicle and then tried to rip me off another $2500 on top of that?! Yall should absolutely be ashamed of yourselves.. but am I ever going to see that $120 I paid yall again, nope. I'm sure yall will eat well though. Anyways yeah if you made it this far into the review always always get a second opinion if something smells fishy. The days of good honest mechanics are long gone at Jazz Auto

Integrity 1st Car Pros

Integrity 1st Car Pros

(9 reviews)

I found Integrity 1st Car Pros through Yelp and I'm so glad I did. I called to inquire about a…read morecouple things for my car. Within my short phone call, I was able to set up an appointment to get a diagnostic and quote for my car. Then after a little bit of deliberation on my end, I was able schedule to get my car's exhaust system fixed and my windshield replaced in one day. What truly sets this place apart from other shops is how friendly and patient Dan is. Dan is the one who picked up my call. He held the door open for me when I first arrived at the shop when I got my car there for a quick diagnostic. He was ordering a Lyft for another customer and made sure it was a female driver for her and let me know that they offer free Lyfts to and from the shop. There is a massage chair as well as hot coffee and cold sodas for customers in their lobby. He answered all of my questions from my first phone call to all of my text messages to my last minute there when I picked up my car. He even listened to my ramblings of what happened before I brought my car to his shop. He's such an honest guy and I felt very taken care of. Even with the mishaps during my car's repair, he made sure the job was done in a day as he promised, staying a little after closing time. He truly embodies integrity from start to finish. I think I found my go-to auto shop. Thank you so much Dan and your wonderful team!!!

Overall the service experience was not ideal. I was…read moreinitially happy with how quickly my car was serviced. However, when I picked it up,I noted my gas cap tether was missing later that day. I informed them and they said they forgot to put it back on. I was told to stop by to get it. It happens, I understand. I tell them time and date I will get there the following week. When I show up, they can't find the tether so they order me a new one and blame that it was moved by someone. I wait there, and the newly ordered tether doesn't fit so they say they're ordering me a new gas cap entirely. I wait. At this point I'm waiting over an hour total and say I need to leave. They are surprised that I couldn't wait around just to receive a tether that was already forgotten to be placed, then lost, then incorrect. It wasn't until I was walking out the door that I received the first apology. I return a week later when I'm available and get the gas cap. Taking ownership for errors from the start would go a long way.

D & V Automotive - autorepair - Updated November 2026

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