Our arborist found we needed a great deal of work done on a property that had been sadly neglected…read morefor years. We needed dead trees removed, live trees removed (two intertwined with a valuable cedar and one extremely close to the house!) some dead trees snagged, and some very tall trees pruned. Ken's Tree Service was recommended by everyone we asked and we soon saw why. Theirs was the lowest bid with the highest quality of work. Ken, the owner, personally supervises every job and his decades of experience really showed. The crew was highly professional, very safe, and they all knew exactly what they were doing. They showed up on time, worked together like a well-oiled machine, and didn't waste a minute. They were very careful, didn't cause any damage to other plants or buildings, and their cleanup was great, even blowing sawdust off our roof. They do NOT use spikes to climb trees--important during this drought when trees are already so stressed. We could not have been more impressed with the caliber of this company.

I WILL have these guys back! No questions asked. They were on time, professional and well equipped…read morefor the job. I tried to stay out of their way and watch. Ken has a great crew. I told Ken it was like watching synchronized swimming! It was impressive! They are a well oiled machine. Seriously impressed. Thank you to the whole crew!!!

Fantastic experience start to finish! The guys who showed up to remove the tree were fast, polite…read moreand cleaned up the area afterward. And the cost was very reasonable. One of Compete Tree Care's competitors quoted us 3x the amount to remove the tree and they were not willing to grind the roots afterward because the equipment was "too big to get through our fence's gate." William went the extra distance and got the root grinder into our yard despite the challenge and did exactly what we wanted. Thank you for the great job! We're very happy with the work, the service, and the cost.

William Sorgen is not an ISA Certified Arborist, despite what the Complete Tree Care website says…read more Complete Tree Care is owned and licensed by William Sorgen. His website includes the logo of the International Society of Arboriculture (ISA), making it appear that he is an ISA Certified Arborist. You can verify the ISA credential on their website. On the same site, you can find actual ISA Certified Arborists in Whatcom County. Obviously hiring someone with this certification is no guarantee that you will have a good experience. But if you're searching for someone to work with, finding someone that represents themselves honestly is probably a good place to start.

Christopher was a pleasure to work with. Very patient, great listener, took the time to make notes…read moreabout the work I needed as well as explained their process and offered recommendations. Accommodated my crazy schedule, and when I had questions about the work his team performed (which was great -- I just had some questions as a first time homeowner), he took the time to come out, listen, and answer thoroughly. Would absolutely use them again and recommend without hesitation!

I hired Earthwork Tree Services because I was afraid of a large, rotten maple near my home. I have…read moreleft home when high winds threatened, and I wanted my family to be able to sleep in their own beds without that fear. My card has now been charged $2,275, and the maple is still standing. I want to be clear: I am not blaming the hardworking crew who showed up. They were skilled tradesmen, treated me well, and repeatedly confirmed that getting this dangerous maple down was the right call. I trusted them and would work with them again. My concern is with management's responsibility to make clear commitments, organize the work, and resolve an unfinished job. The maple was the reason I called. The company recommended removing two additional trees they considered questionable. I trusted their professional judgment and understood from our conversation that their bid for a day's work would cover what we discussed. They removed those additional trees and cut some branches off the maple, but never finished taking it down. Had the maple been removed first and the additional trees left for another day, I would not have this complaint. Instead, the suggested additions were completed while my original safety concern remained. It's like hiring someone to fix a leaking roof, accepting their recommendation for new gutters, and being left with new gutters while the roof still leaks. The workers may have done good work, but the company still hasn't resolved the problem you hired it to fix. They had my credit card on file and processed the $2,275 payment while the maple remained unfinished. I called to discuss it, but that concern was not resolved before the charge went through. I was then told it would cost another $2,275 to return and finish--a total of $4,550. When I questioned that cost, I was given another company's phone number. I couldn't comfortably afford the first payment outright. I relied on credit because addressing this danger mattered to my family. Now I'm paying that charge off, still facing hotel stays when high winds threaten, and being asked to find another full day's payment. I acknowledge the work that was completed. I'm asking management to acknowledge what wasn't: the original reason I hired them. Running a trustworthy company means taking responsibility when a customer's main concern is left unresolved. The crew cannot settle this billing dispute or decide whether the company returns without another charge. That needs to come from the owner. Please contact me and arrange a date to finish removing the maple without an additional charge. I would welcome the chance to update this review and say management listened and made things right. I trusted your company to help protect my home and family. I'm asking you to follow through.

If you want someone to come and damage your property and then dodge any accountability, are these…read morethe guys for you. Apparently taking a canopy down is beyond their ability. If wire fencing gets in the way, no problem. They'll rip it up for you. And then to claim "that is was already damaged." The audacity. No accountability and no honour.

They have trimmed and topped trees for me before and do an excellent job of shaping and trimming…read morethe trees. They are careful not to stomp on the flowers and shrubs where they work (as best as they can, can't always be avoided) and do an excellent job of cleaning up and leaving the place clean when they are done. Thank you Alex and crew and will rehire you in a heartbeat when we need more work done. Highly recommend them.

Matt does excellent work and is reasonably priced. He has worked on trimming several trees for me…read moreand my neighbors and he is personable, very experienced and knowledgeable.

Matt did a fantastic job removing some trees for us. He was…read morepolite, professional and left the yard cleaner than when he found it!. He also made some recommendations that helped greatly with some other areas. Highly recommended! Would definitely use him again. Actually- this is our second time and he was super again !

Very quick to come out and give us a bid to have a tree removed. The crew showed up on time and was…read morevery friendly. They had the tree down and cleaned up very quickly and efficiently. I would give them 6 stars if I could.

I've had several different tree service guys over to trim my two trees, and I've never been the…read moreleast bit happy with any of them, then I heard the commercial for I've Got A Guy on KISM 92.9 and decided to try them. So glad I did, these guys are top notch. They did the best job by far, and they cleaned up after themselves nicely too. I was so happy with their work I tipped them an extra $50. I will have them back in four years when my trees need trimmed again. Thank you!!!

Had a tree that was threatening to fall on our house. Ben and his crew were completely slammed…read moresince we just had one of the worst wind storms I have ever seen. Even sobhe still made it out that day to have a look and gave me his bid. The price was more than fair. The next day him and his team came in like a well oiled machine. They made very quick work of the job and did an excellent job.

Came out in the afternoon to work on two trees for $800. They were obviously tired. One gentleman…read moregot out of the truck and laid flat out on my neighbor's lawn. Would have been fine, though, had they done a good job. Both trees still have dead limbs. Really disappointing.

DO Not USE THIS company! 1. Missed 2 deadlines…read more2. Did 8 hours of work in 10 days 3 cut down a memorial tree! A 14 year old tree with flowers in a pot. Promise to replace it but didn't 4. Damaged my grass by placing sand on it for days 5. The work he did do was completely wrong. He used sand and river rock to Stabilize the stone work. 6. Put in a wooden frame. Professional don't know why 7. Rude! Called me a slave owner...I told him that's a extremely insulting. We paid him to do a job but he didn't do it. Slaves don't get paid.

We have a detached home in Burnaby and we wanted to remodel our backyard. We wanted to turn our…read morebackyard to a vegetable/fruit/flower garden. We had contacted around ten landscapers (at the peak season around late Spring) - only half had responded and only three came to take a look and given us quotes. Curb Appeal was one of them. Rick took the time to ask questions and was understanding in my vision of what I wanted to do with the vegetable garden. And he was able to work within my expected budget for the landscape project. Other contractors had only took a quick look and rarely followed up when I had questions. The project had met most of my expectations. When the project had some bumps, Rick was able to address my concerns. My suggestion when undergoing a landscaping project is to expect delays (especially during peak season). Originally, I was quoted for the project to be done within 5-7 days, but ended up being three weeks. But Rick was able to keep communications open to address the delays and reasons behind it. Also, the carpenters contractors that were hired to build the raised garden seemed to have rushed the wood encasing at which some parts were not perfectly aligned. Overall, we were happy with the project and I am making good use to growing our fruits and vegetables.