I've bought all my trucks over the years from this place. Wouldn't go anywhere else. It's great!…read more Just went to get my truck serviced and they took me early, did the job and while I waited in the nice waiting room I had some coffee and everyone was sooooo sweet! I would recommend this place to anyone. It's the BEST!!!!!!

After dealing with a salesman at Downeast with an attitude problem i drove to central Maine Toyota…read moreand bought a new tacoma.

I got the car I wanted from a very professional sales Rep (Daren R.) The sales manager, Greg…read moreJohnston is very professional and courteous towards all customers and the low pressure atmosphere suits all customers. Come find your next car here!

I had been looking for vehicle to replace the Mazda3 that I had at the time. With 3 kids, a small…read morecar was just not cutting it, so I was looking for a used SUV with 3 rows. I came across their listing for a 2009 Acura MDX, and reached out to Brian, the manager at the Bangor location, as I know him from church. I could not have asked for better car buying experience. In working with Brian and Rusty, I was able to take the car for an extended test drive to see how would work for my family. I was also able to take it to my preferred mechanic to get it thoroughly checked over without getting any hassle like you may get from other dealerships. The trade-in value that I was offered was excellent, and the final price I paid for the vehicle was more than fair given the superb condition of the SUV. Throughout the entire process, everyone was open and honest about all aspects of the deal. All in all, I would highly recommend Right Way Auto if looking for a high-quality pre-owned vehicle. Could not be happier!

From my initial inquiries all the way through the sale I dealt with Scott and it was the absolute…read morebest experience I have ever had when purchasing a vehicle (new or used). I was skeptical at first because I live in Augusta and thought I would have to eventually visit the dealership. Boy was I wrong. Once we decided on a vehicle - it was brought to home in Augusta for a test drive and then the finance application was done on-line and all paperwork was delivered with the car once we agreed on the price and delivery date. What an awesome experience! We bought the 2016 Buick Enclave and are overjoyed.

Terrible terrible experience. We applied for a car in 2023 and we ended up going with a truck at…read moreK&R in auburn but was told after it showed on our credit report that all 7 hard inquiries from them would group into 1 after we purchase a car, even after purchasing a car with a different company. Here we are in 2025 and it still shows up on me and my boyfriend's credit as 7 separate hard inquiries with no movement or help on their end. Also we both had 720 and above and 740 and above and it is now negatively effecting our credit. Don't go with them we signed paperwork to have our credit ran once not 7 times. Do not trust this company! Terrible experience!!

Awesome people. Great place. Super friendly and helpful with any questions. Test drive anything.read more

It all comes down to which Salesperson you get. I did have 3 pleasant Honda buying experiences…read more Nowhere near Fantastic... but also not bad at all. This time I was given a Brian Perry. He lied 6 x and over stupid stuff I could google. He was the cliche: We certainly wouldn't want Your car. The Car you want will be a Huge Hassle to get, but we will sacrifice & get it for you. The amount you intend to pay? Oh, it will be Thousands more, Did I know because of fear of Tarriffs Portland is adding $3k above MSRP? Blue, oh Blue is Very hard to find. (3 Clicks to find 6 of them). Maine has maybe 3 Honda CRV's left! OMG, LOL Googled tons. "You LEGALLY must listen to the garbage hard sell products the Finance Manager will pitch! BS LOL Paint protection is a scam by the way. A Manger named Trey apologized. Youtube has hundreds of short clips on what to do and know. Because the Brian's of the World exist I urge you to just spend an hour getting pre-approved with a bank, do not fall for the garbage and 100% be happy to Walk Away. Dealers are everywhere. It will fall to you to know what you want and what you are willing to accept. If you were Wealthy you wouldn't be reading this. You worked hard for your money, don't get scammed. Buyer beware. It is absolutely possible for the Salesman to make a fair cut AND for you at the same time to get a fair deal. These men spend all day, every day for years learning how to extract every possible penny out of you. Snakes will always be Snakes, but you do not have to be a victim. Use your phone. Browse online. Have a Plan B. Stick to what is right for your finances. Honda will be just dandy no matter what.

Garrett and the team there are awesome. I bought a car there 10 years ago for my son. Fair deal.read more

Absolutely amazing people to work with, got my 2013 Toyota tundra from them, had a problem with it…read moreand they corrected it right away!! Would absolutely recommend this local business to anyone! Thank you again!!!

update to my review, the bars for the luggage rack require special tools to install, I am 63 and I…read morebought a car I expected to buy a car with everything on it, not assembly required. I mean whoever heard of such a thing, 34,000 dollars, CASH and they cant put the racks on. I cant unless I have the tools, I paid for the bars but they are useless to me (201 dollars). So I called quirk and told them that I was coming in Tuesday after the holiday, either have a check for me or take me in immediately, this is abuse. The person on the phone said they notify each department, like I believe that after the way I have been treated) would someone who knows what they are doing there and understands how this works from Quirk corporate please contact me. Let's just put this to bed...call me and resolve this once and for all. All I ask is you finish this sale and sell me the car I paid for, not in pieces or give me my money back and I know there are plenty of car dealers in this beautiful state who would love my cash. I want the car I paid for and I dont deserve to sit and waste my time in your waiting room due to you errors. . I spent my Monday afternoon there (8/29/22) because of what you failed to do and now I have to come back again for another thing you failed to do...I will not sit around there again waiting, I paid a lot for this car and all I want is what I paid for, a complete car. PLEASE SOMEONE FROM QUIRK PICK UP YOUR PHONE AND CALL ME. IT WONT BE HARD TO FIGURE OUT WHO I AM. Like I said I am 63, I have bought a lot of cars and I have never seen a thing like this, ever. Pure abuse

Vehicle was serviced by quirk for a recall in Nov 2013 with 38429 miles, Safety recall N08/NHTSA…read more13V-038 Rear Axle Pinion Nut. The recall required a lock nut to be installed as the rear axle pinion nut were reported to loosen due to undersized pinion shaft splines which results in the rear axle to seize and cause the drive shaft to separate and stop vehicle. On 5/24/19 at 0030 hours this same vehicle with 64084 miles had the rear axle seize and drive shaft separate and fall to the ground and vehicle immediately come to a stop nearly going off the road. On 5/30/19 I was informed by a certified Dodge dealer service Manger (Lee Dodge of Westbrook Maine) that the repairs totaling $3361.85 should be disputed as the damage resulted from an improperly done Recall for this issue. The Lock nut was not installed. Numerous attempts to work this issue out with Dodge/Chrysler have been unsuccessful, in fact the Service Regional Manager for both dealers refused to acknowledge the issue and will not contact me to discuss. She refused claiming I may have had work done and the pinion nut removed. Up until this mechanical failure I was under the impression that the vehicle had a lifetime drive tran warranty and would of never paid for work to be done. Quirk and Regional Manager who refused to contact me provided no help and extremely poor customer service.

Last week a friend and I were in Bangor on vacation and her vintage VW camper van's broke down…read more Truly the last thing you want to happen on vacation. She limped into Darling's and one of the service team took over from there. Connor (I don't have his last name but I will encourage my daughter to name her first child after him!) was fantastic. He led us through every step of what turned out to be very bad news - a ruined transmission - informing us of what the options and costs were. Connor made numerous calls to find a rebuilt or new transmission and calls to my friend's husband to get his input. Unfortunately, none of the options were good. Connor ultimately arranged a rental car for us so that we could enjoy the last few days of our holiday and then he was the point person on getting the van shipped back to Idaho where it 'lives'. We are so thankful for Connor's help in all of this and were so pleased that we had someone who with kindness and understanding and a touch of humor walked us through the whole process. Thanks Connor.

I took my Ford Transit in to have the brake pads replaced because I'm a hearing impaired disabled…read moreveteran and can't hear the brake indicators till it is too late. When that happens it often can cost $1500 to $2000 because by then the calipers and rotors are usually bad. I told the service rep, "I didn't want to play the garage brake game so just change the pad." They charged me $170 and changed NO Pads. So the GM saw my bad review and called to say they'd come good for the poor service and replace my pads. Against my better judgement I took in in. The service rep asked if I wanted a mechanic to test drive it and I said, "No I just want you to replace all the brake pads like you were suppose to do the 1st time." When I got it back and they had only replaced 2 brake pads. So,I wrote to the GM and told him, " if my Ford Transit broke down in front of the dealership I'd tow it to a garage that can count to 4." Didn't hear anymore from him because he knew I was disgusted and done with Darlings. Worst experience I ever had at a garage and I'm 72 years old . Earlier, Darlings told me I needed to have the brake fluid replaced after 2 yrs. I asked how much and was quoted $200. I took it to my regular mechanic and he did it for $40. So he'll get ALL my work now. I don't like being scammed. They talk a good game but when it come to doing the work you want, it is like pulling teeth.

Had my car serviced here and I was very impressed with the service all the way around…read more Warm greeting, concise and detailed discussion with options, away you go. Car was done early and I got the call, went down and picked it up with the same ease as dropping it off. I will repeat!

I have always enjoyed being greeted by Shawn any time that I have stopped in to the dealership. He…read moreis always pleasant, and professional, and has a way of making me feel like part of the family. I have sent many of my clients, friends, and neighbors to him for all of their vehicle needs, and he has done a great job of extending the best service! Thank you, Shawn, for being the neighborhood car guy!