I've bought all my trucks over the years from this place. Wouldn't go anywhere else. It's great!…read more Just went to get my truck serviced and they took me early, did the job and while I waited in the nice waiting room I had some coffee and everyone was sooooo sweet! I would recommend this place to anyone. It's the BEST!!!!!!

After dealing with a salesman at Downeast with an attitude problem i drove to central Maine Toyota…read moreand bought a new tacoma.

I got the car I wanted from a very professional sales Rep (Daren R.) The sales manager, Greg…read moreJohnston is very professional and courteous towards all customers and the low pressure atmosphere suits all customers. Come find your next car here!

I had been looking for vehicle to replace the Mazda3 that I had at the time. With 3 kids, a small…read morecar was just not cutting it, so I was looking for a used SUV with 3 rows. I came across their listing for a 2009 Acura MDX, and reached out to Brian, the manager at the Bangor location, as I know him from church. I could not have asked for better car buying experience. In working with Brian and Rusty, I was able to take the car for an extended test drive to see how would work for my family. I was also able to take it to my preferred mechanic to get it thoroughly checked over without getting any hassle like you may get from other dealerships. The trade-in value that I was offered was excellent, and the final price I paid for the vehicle was more than fair given the superb condition of the SUV. Throughout the entire process, everyone was open and honest about all aspects of the deal. All in all, I would highly recommend Right Way Auto if looking for a high-quality pre-owned vehicle. Could not be happier!

From my initial inquiries all the way through the sale I dealt with Scott and it was the absolute…read morebest experience I have ever had when purchasing a vehicle (new or used). I was skeptical at first because I live in Augusta and thought I would have to eventually visit the dealership. Boy was I wrong. Once we decided on a vehicle - it was brought to home in Augusta for a test drive and then the finance application was done on-line and all paperwork was delivered with the car once we agreed on the price and delivery date. What an awesome experience! We bought the 2016 Buick Enclave and are overjoyed.

Terrible terrible experience. We applied for a car in 2023 and we ended up going with a truck at…read moreK&R in auburn but was told after it showed on our credit report that all 7 hard inquiries from them would group into 1 after we purchase a car, even after purchasing a car with a different company. Here we are in 2025 and it still shows up on me and my boyfriend's credit as 7 separate hard inquiries with no movement or help on their end. Also we both had 720 and above and 740 and above and it is now negatively effecting our credit. Don't go with them we signed paperwork to have our credit ran once not 7 times. Do not trust this company! Terrible experience!!

Got parts quickly for a much needed repair. Very helpful staff in parts…read more Would have gotten the vehicle repaired by the service dept but there was a four day waiting line. Too bad they closed the dealership in Ellsworth.

ZERO STARS -- $3,519.65 SPENT, FOUR VISITS, SAME PROBLEM Our…read moreVolvo XC60 had an intermittent problem with the doors locking and unlocking. Sometimes they would unlock, sometimes they wouldn't. Sometimes they would lock, and on occasion, they could actually leave you locked inside the vehicle. We took the XC60 to Darling's Volvo, expecting a Volvo dealer to have the expertise to diagnose and repair the problem. What followed were months of expensive repairs with no resolution. January: $200.85 "Diagnostics." We were told the key fobs were the problem. New key fobs: $1,009.28. The problem continued. February: Back to Darling's because the doors still weren't locking and unlocking properly. Appointment made. April: Wiring in the vehicle was repaired, along with work on the driver 's-side door lock and tailgate latch. Required us to rent a car for 4 days.: $2,309.52. The problem continued. (By this point, we had paid Darling's $3,519.65 and still had essentially the same problem we originally brought the vehicle in to have repaired.) August: Back again with the same issues. This time, we were quoted approximately $740 for the tailgate latch and another $1,200 to rewire the vehicle. That was enough. After spending more than $3,500 without resolving the problem, we were now facing another approximately $1,940 in proposed repairs. We had become so frustrated that we were actually considering trading the vehicle. It seemed clear they COULD not or WOULD not fix the issue. Instead, we took the XC60 to our local mechanic. The OEM latch from Volvo- $71 (not 740). Labor to install- 1 HR. Their bill was $189.15. Problem solved. That is perhaps the most frustrating part of the entire experience. After four trips to a Volvo dealership, thousands of dollars in repairs, and proposed additional work, another repair shop resolved the issue for less than $200. I understand that modern automotive electrical problems can be difficult to diagnose. What I cannot understand is repeatedly paying substantial amounts to address the same complaint without resolving it, and then being asked to spend still more money on additional repairs, including rewiring after wiring work had already been performed. We went to a Volvo dealer because we expected specialized knowledge of Volvo vehicles. Based on our experience, that expectation was badly misplaced. Darling's: $3,519.65 -- problem not solved. Kennedy Tire and Automotive: $189.15 -- problem solved. That comparison says more than anything else I could write. I would not return to Darling's Volvo for service, and based on this experience, I cannot recommend their repair department. Nor would I expect to ever use ANY Darling's facility for any reason in the future. I did have a few words for the service manager. They are not fit for print.

Garrett and the team there are awesome. I bought a car there 10 years ago for my son. Fair deal.read more

Absolutely amazing people to work with, got my 2013 Toyota tundra from them, had a problem with it…read moreand they corrected it right away!! Would absolutely recommend this local business to anyone! Thank you again!!!

Service department did not provide, honest, ethical service. Did not make effort to help get my…read morerepairs covered by GM protection plan. Overcharged for services I did agree to. Called manager, Joe Quirk, to discuss and never received a call back.

update to my review, the bars for the luggage rack require special tools to install, I am 63 and I…read morebought a car I expected to buy a car with everything on it, not assembly required. I mean whoever heard of such a thing, 34,000 dollars, CASH and they cant put the racks on. I cant unless I have the tools, I paid for the bars but they are useless to me (201 dollars). So I called quirk and told them that I was coming in Tuesday after the holiday, either have a check for me or take me in immediately, this is abuse. The person on the phone said they notify each department, like I believe that after the way I have been treated) would someone who knows what they are doing there and understands how this works from Quirk corporate please contact me. Let's just put this to bed...call me and resolve this once and for all. All I ask is you finish this sale and sell me the car I paid for, not in pieces or give me my money back and I know there are plenty of car dealers in this beautiful state who would love my cash. I want the car I paid for and I dont deserve to sit and waste my time in your waiting room due to you errors. . I spent my Monday afternoon there (8/29/22) because of what you failed to do and now I have to come back again for another thing you failed to do...I will not sit around there again waiting, I paid a lot for this car and all I want is what I paid for, a complete car. PLEASE SOMEONE FROM QUIRK PICK UP YOUR PHONE AND CALL ME. IT WONT BE HARD TO FIGURE OUT WHO I AM. Like I said I am 63, I have bought a lot of cars and I have never seen a thing like this, ever. Pure abuse

Last week a friend and I were in Bangor on vacation and her vintage VW camper van's broke down…read more Truly the last thing you want to happen on vacation. She limped into Darling's and one of the service team took over from there. Connor (I don't have his last name but I will encourage my daughter to name her first child after him!) was fantastic. He led us through every step of what turned out to be very bad news - a ruined transmission - informing us of what the options and costs were. Connor made numerous calls to find a rebuilt or new transmission and calls to my friend's husband to get his input. Unfortunately, none of the options were good. Connor ultimately arranged a rental car for us so that we could enjoy the last few days of our holiday and then he was the point person on getting the van shipped back to Idaho where it 'lives'. We are so thankful for Connor's help in all of this and were so pleased that we had someone who with kindness and understanding and a touch of humor walked us through the whole process. Thanks Connor.

I took my Ford Transit in to have the brake pads replaced because I'm a hearing impaired disabled…read moreveteran and can't hear the brake indicators till it is too late. When that happens it often can cost $1500 to $2000 because by then the calipers and rotors are usually bad. I told the service rep, "I didn't want to play the garage brake game so just change the pad." They charged me $170 and changed NO Pads. So the GM saw my bad review and called to say they'd come good for the poor service and replace my pads. Against my better judgement I took in in. The service rep asked if I wanted a mechanic to test drive it and I said, "No I just want you to replace all the brake pads like you were suppose to do the 1st time." When I got it back and they had only replaced 2 brake pads. So,I wrote to the GM and told him, " if my Ford Transit broke down in front of the dealership I'd tow it to a garage that can count to 4." Didn't hear anymore from him because he knew I was disgusted and done with Darlings. Worst experience I ever had at a garage and I'm 72 years old . Earlier, Darlings told me I needed to have the brake fluid replaced after 2 yrs. I asked how much and was quoted $200. I took it to my regular mechanic and he did it for $40. So he'll get ALL my work now. I don't like being scammed. They talk a good game but when it come to doing the work you want, it is like pulling teeth.

Had my car serviced here and I was very impressed with the service all the way around…read more Warm greeting, concise and detailed discussion with options, away you go. Car was done early and I got the call, went down and picked it up with the same ease as dropping it off. I will repeat!

Excellent service, everyone there is professional, knowledgeable, and helpful. Service is awesome…read more The waiting area is great with coffee and other refreshments. Always a pleasure to do business with them.