1. D & M Auto Repair

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Coldwater, MI

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D & M Auto Repair

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - D & M Auto Repair

Routine automotive maintenance

D & M Auto Repair Photos

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1 year ago

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US 12 Auto Repair

US 12 Auto Repair

(6 reviews)

I took my truck in because it was leaking oil. They replaced the valve cover gasket, called me up…read moreand said my vehicle was done. I drove it home and it was still leaking oil. I immediately took it back they looked at it again, this time they told me there was a crack in the valve cover itself. Why they didn't catch that the first time I don't know. So they put new valve covers on. They charged me $700.00 labor both times, first to change the valve cover gasket then the second time to replace the valve cover. They should have replaced the cracked valve cover the first time when they replaced the gasket. I felt they should have discounted some of the labor on my second trip there. I didn't expect them to do it for free, but to charge me $700.00 both times was ridiculous. I will never go back there and I would not recommend this place to anyone.

I had an appointment for two vehicles one at 9am and one at 11am for front end alignment. I dropped…read moreoff my truck at 8:45 and the attendant said he had to finish a quote and then would start on my F250 I took my dodge caravan there at 11am and to pick up my truck and they were just getting started on the Truck. They said that they had more important things to do first. I waited until 1:15pm they said it was done. I changed my van to another day. when I got in my truck either they were vaping or smoking marijuana by or in my truck it reeked. I had to drive home with my window. When you get the alignment done the steering wheel is supposed to be straight mine is about 10 degrees off. When I went back to my van, I told him to take my van off the schedule. I explained why he said that no one would do that. I explained that I have Astma and would have to get the inside detailed. He said he would get the Lysol I told him 3 times the truck wasn't here when he came outside to spray the lysol he said the truck isn't even here, I said I told you that. He told me you bring your truck back and I will f....ing fix it. I would not use them or recommend them to anyone. the worst customer service.

911 Auto Service Center

911 Auto Service Center

(6 reviews)

Needed a tow through AAA from Albion to Battle Creek to service our Prius for a brake problem…read more Driver came out on a weekend and was terrific. Really appreciated him making the trip from Coldwater to help us and our experience with him was great. Wouldn't hesitate in referring them.

I put a service request into AAA at approximately 5:30pm I didn't receive a wrecker until around…read more8:00pm not 911's fault but regardless usually when you call for a wrecker usually the driver will call you saying hello I'm with so and so company and I'll be to you in approximately how many ever minutes... Driver did not call me luckily, I was sitting in my truck and heard the flatbed rolling down the road the driver pulls up I told the guy it was in kind of a weird spot, and we could put it in neutral and roll it out for easier access or whatever he though. I thought being the professional he was he would've known what was best so upon loading it he almost punctured the driver's side rear tire on the bed and came very close to scratching my rim. but here comes the best part the icing on the cake he loads it totally sideways straps the front of the truck down with the winch on still but didn't strap the rearend down the whole way to the dealership it was going to I could see the truck shifting around!! because it wasn't secured properly if I could attach pictures I would. Other than the lack of professionalism and knowing what he was doing he was friendly but definitely would not use this company again... what a shit show

D & M Auto Repair - autorepair - Updated October 2026

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