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West Orange, NJ

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8 years ago

Dr Dawoud and his dental hygienist were both great and friendly

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Riverside Oral Surgery - Riverside Oral Surgery doctors

Riverside Oral Surgery

3.5(10 reviews)
4.0 mi

Dr. Lynn was fantastic, as was his team. My son got two crooked baby teeth removed to make room for…read morehis incoming adult teeth. The team saw us three separate times and every time it was professional & informative in a very clean office. The price was quite fair, we saved a lot of money with the decent pricing and insurance. I was really concerned because another recommended oral surgeon, Dr. Vitale, was going to charge us over triple what we paid with Dr. Lynn at Riverside, plus extra $ for another offsite appointment and 3D x-ray since they don't have the proper equipment on site. Red flags. Luckily, Dr. Lynn has top of the line technology in his office (unlike the other dated facility we visited), and is personable and a talented surgeon. We'll definitely use Dr. Lynn again for wisdom teeth or anything else we need. I recommend this facility to anyone who needs oral surgery.

This mixed review is for the Livingston, NJ location. Medical care was excellent, surgeon was…read moreprofessional and facilities are beautiful. They never billed my insurance for my son's wisdom tooth removal (according to my insurance company) but the medical group's office staff keeps saying they did bill insurance and keeps mailing me bills for the full $5K for the procedure. I should have gone somewhere else.

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Riverside Oral Surgery - Riverside Oral Surgery sign

Riverside Oral Surgery sign

Riverside Oral Surgery - View from the corner exam room!

View from the corner exam room!

Riverside Oral Surgery - Riverside Oral Surgery: Official Oral Surgeons of the New Jersey Devils

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Riverside Oral Surgery: Official Oral Surgeons of the New Jersey Devils

Oral Maxillofacial Associates of Montclair

Oral Maxillofacial Associates of Montclair

3.5(13 reviews)
2.0 mi

I had 3 wisdom teeth removed by Dr. Cappetta and it was such a wonderful experience. Dr. Cappetta…read moretook the time to explain the procedure and different types of anesthesia to choose from; at no point did I feel rushed. The extraction, recovery, and check-up went so smoothly. I would definitely recommend going to OMA Montclair, especially since he managed to make something everyone says is so painful, extremely manageable. Plus, all the staff members were professional and polite!

I sat on this review for several months because I was so put off by the behaviors of several of the…read morestaff but I think people need to be advised. In February 2025, I developed horrible tooth/gum pain. My previous dentist stopped taking my insurance & failed to tell me this until I called about an outrageous bill. The next dentist in my area wasn't taking patients for two weeks. I contacted this office (of oral surgery) & was told that Dr. Rannucci was on vacation but his partner oral surgeon was there & I could make an appointment. I specifically asked the young lady on the phone if he not only "pulled teeth" but if he also did general dentistry & she assured me that "he does everything" so I made my appointment. The appointment was for the next day, and early in the morning. I was there on time but imagine my surprise when I spent 20 mins of my "appointment time" listening to the hygienist (a middle aged Caucasian woman with straight dark hair mixed with gray) & the oral surgeon (believe his name is Cappetta.) talking about me & how they would not be able to handle my "care" unless it was to do an extraction. I guess they thought tooth pain made me lose my hearing also. Anyway, they called me to the window & the oral surgeon was pretty dismissive & borderline rude. There was a little back and forth because I was given false information. If he didn't do "general dentistry" and he kept saying I needed a referral. (According to my dental plan I do not need a referral to go to any practice.) why is his office staff stating he does. They wasted my time & I had to both take a day off of work AND get there for before 8am. Ultimately he suggested I go to my old dentist and get a referral but ended up giving me the name of two dentists in my plan that I could call & telling me that after I see them, if I need oral surgery I can "come back here". They couldn't even give me the courtesy of calling those dentists and seeing if they could squeeze me in, due to my high level of pain. I ended up leaving because there was nothing else to do. Also I want to mention that the day I made the appointment I was told I HAD to give a $100 deposit just to see them. Which I did but I made them refund my money. All the while the young lady at the reception desk did my refund request she was smirking. This review may have never happened if I hadn't spoken to my best friend and she tell me she ALSO had a poor customer experience with this office and that same surgeon. She also knows of two additional people that experienced the same. So clearly, this is a pattern. I would sincerely recommend thinking long and hard about coming here unless you like to be mishandled by a doctors office. Sort of a buyer beware situation This is why I do not and would never recommend this office.

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Oral Maxillofacial Associates of Montclair
Oral Maxillofacial Associates of Montclair
Oral Maxillofacial Associates of Montclair

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NJ Center for Oral Surgery - Dr. Michael Kirsch and Dr. Benjamin Jacobs

NJ Center for Oral Surgery

4.1(47 reviews)
2.2 mi

I highly recommend Drs. Georgia and Mario Agaliotis, Dr. Vivian Graham, and Dr. Benjamin Jacobs…read more I had very bad pain above one of my teeth, that got progressively worse over a week. I called Drs. Agaliotis' office and explained my situation. They made time form me that day, although they were extremely busy. Dr. Georgia Agaliotis took an X-Ray and suggested that I go to an Endodontist to get a CT scan, see if the tooth was salvageable. They called Dr. Vivian Graham, who saw me within a half hour. She took a CT scan and showed me where the tooth was cracked along the root. The tooth would have to be pulled. I was sent back to Dr. Mario Agaliotis for getting an impression of my teeth before my tooth was full. Dr. Mario Agaliotis called the Oral Surgeon Dr. Benjamin Jacobs and explained my case. The day, Dr. Benjamin Jacobs so me, went over my CT scan, pulled the tooth, removed the infected bone, and did a bone graft. All three teams of doctors and staff were very professional and efficient. My pain went from extremely high, to sore, to no pain within one day.

I had an awful experience with the receptionist at this office. She was rude, and dismissive and…read morespoke to me in a condescending tone, and seemed completely uninterested in helping. When I asked a simple question why didn't the office call me about the estimate before my visit here when they told me they would, she gave me a snappy answer response instead of a helpful answer. Customer service should be a priority, especially in a healthcare setting, but clearly, this office doesn't value treating patients with respect. To make things worse, when I asked to speak to the doctor to discuss her behavior the doctor told me "You're not the first one who is complaining about her but it's hard to find employees so we can't do much about it" I will not be getting my treatment from this office or recommending this office to anyone who expects to be treated with basic courtesy and respect.

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NJ Center for Oral Surgery - Drs. Kirsch and Jacobs

Drs. Kirsch and Jacobs

NJ Center for Oral Surgery - Top docs

Top docs

NJ Center for Oral Surgery - Great surgeons here.

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Great surgeons here.

Joel M Doner, DDS

Joel M Doner, DDS

1.0(3 reviews)
3.4 mi

My daughter had her four wisdom teeth out this week. In an age where oral health providers take…read moreevery possible precaution to make procedures smooth and pain-free, Dr. Doner's attitude was cavalier to the point of cruelty. My daughter actually woke up during the procedure, was thrashing, kicking and crying (her eyes were bloodshot red) but they did nothing to sedate her, give her a break, ask her what they could do. Just another Novocaine shot for "the pressure". She even overheard them talking about her being a bad patient. When I complained afterwards he spoke of her suffering as what happens to "the patient," even though she was sitting right there next to us.

I've gone back and forth a lot whether to write a review of this doctor. But as he is close…read moreto/past retirement age I believe I have to if only to spare other people what I was put through here, and this is the most anonymous way for me to do so. Besides this he already has lackluster reviews on Health Grades, and I think I have grounds to file a malpractice complaint but will not do so. Essentially, he is very old school. He is UPenn grad and clearly knows what he is doing, but his "bedside manor" or lack thereof leaves a lot to be desired. And especially when it came to explaining the anesthetic he would use. Terms like "in this day and age", "conscious sedation" "quicker down time" were thrown around. I am not sure if I was even given the choice of full anesthesia, but regardless I was at least pointed strongly in the direction he went for. And as you might imagine by now, "twilight" was definitely not the adjective to describe my experience. I felt nearly everything, could hear him communicating with the nurse and more or less everything else. But I was incapable of saying anything or even signalling for help. It hadn't even occurred to me until much later that I could have moved my feet as I was certainly sedated- but obviously not enough. EVEN AFTER THIS I was willing to give him the benefit of the doubt, and that this was only because he was/is old school and yes, the recovery was quicker than average. I went back a week later to get me sutures removed, and after some friendly small talk he left to have an assistant/nurse explain the syringe provided to me for food stuck in potential gaps. Their explanation boiled down to "if you get food stuck, use this." Not a word on how much water pressure to use or how to angle it in my mouth, but at the time I didn't think I needed such information. Fast forward two days and a piece of bread is stuck in a gap. I use the syringe as I was (minimally) instructed to do so. I use a little too much pressure and blood comes out. The next day my saliva tastes funny and it's clear this was infected. I leave a message with the doctor and he calls back in a few hours. Nobody told him about what I said in the message, but not too surprised there. He is very helpful with this issue, but the next day something ELSE gets stuck in there, and by that point when I call him back I am just a burden to him as he is getting no additional payment. I ask his advice to see a doctor near me as I have left for school. He insists I drive back and see him. But of course he can't schedule me the next day as he'll be in the city all day for surgery. After pleading my case long enough and emphasizing that even he said the issue was fairly mild, he is generous enough to name a practice near me that MAY take me. After this point though, enough is enough and I Google a practice near me that was actually extremely helpful and actually took the time to explain my post-op care. What it comes down to is that he is still in the pre-Internet mindset that patients are essentially stuck with crappy care and can't find other providers that meet their needs, or even post a review like this.And for someone who likely makes a generous living off of wisdom teeth surgeries, a little generational sensitivity and better communication could go a long way.

D & G Dental - cosmeticdentists - Updated October 2026

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