On Oct 29, 2015 we went to D & E for repairs to our car. The owner Dave said to bring the car in on Nov 30th 2015. on Friday the 27th I tried to confirm for Monday Appt. I e-mail as instructed the appraisal and Documents, No response Called on 30th the owner was not business like, laughing while telling me many reasons why he does not have any record of me or my car, I stated that this not very business like and he yelled "find someone else" and slammed the phone down hanging up on me like it was my fault. I found another auto body 1 hour later that isn't making us wait a month it's scheduled tomorrow. By the way Safety Ins. recommends D & E. I have filled a complaint with Safety Ins. read more