Vande Hey just finished putting in a swimming pool, pavers, and rebuilding our deck. They did…read moreAMAZING work! The crew was reliable, trustworthy and friendly. Communication is a must with any project and Vande Hey knocked it out of the park! They always communicated with us and responded quickly to questions we had. I'm so glad we chose them for our backyard makeover!!

The indoor pool pump in our new home stopped moving water during the busiest time of the year - the…read morestart of pool season. I must have called every pool service company in Wisconsin and nobody could get me on their schedule for at least 2 weeks - except these guys. Jamie was caring, knowledgeable, flexible, and kind enough to squeeze us in. He fixed our issue and we are swimming once more. I highly recommend VHC if everyone there is like Jamie.

They may do fabulous work in general but my experience has been less than thrilling. Last spring…read morethey came to get the system up and running. When I turned it on for the first time I had one leaking head and another head flew off completely (checking heads I believe is part of the "service"). I reinstalled the head and tightened the other. Last fall they shut the system down and blew the lines out. I found a head that had blown onto the porch. They said they'd replace it in the spring. This spring they were to be out two weeks ago by appointment. I haven't seen hide nor hair of them nor have I received a return call from any of the three messages I've left asking what's up. I know it's their busy time of year but missing an appointment and not returning three calls? Perhaps the lack of service has to do with prepayment for services (my bad)? I really can't say...argh!

From the owner: Having a beautiful landscape doesn't mean you have to spend hour upon hour working in your yard…read more With a Sprinkler Company professionally installed automatic underground sprinkler (irrigation) system, your lawn will be the envy of the neighborhood - with little or no upkeep from you. An automatic sprinkler system is one of the best investments you can make to enhance your homes curb appeal. In addition to keeping your landscape healthy all season, an underground sprinkler system will help conserve water. There's no easier or more cost-effective way to beautify the outdoor appearance of your home and increase its value while saving your time with no hassle. Keep in mind, however, the system design and installation are paramount to how well the system performs. That's why it's important for you to have a professional irrigation contractor like The Sprinkler Company design, install, and maintain your system to ensure a positive customer experience.

Jason is a decent guy; just not a great communicator. I'm hoping my feedback can help the next…read moreEarthscape customer address these issues upfront, saving you some of the confusion we experienced. PROs: (1) Colleen did an impressive job creating a 3D landscape design. We outlined our requirements in an email, which she captured perfectly in her 1st draft design. Then during a live Zoom call to review the design, she listened intently to our feedback and incorporated that into the final design. I would give Colleen a 5-star rating. (2) Earthscape subcontracted the landscape irrigation to Wolverine. Wolverine's quality of service was excellent in terms of proactive communication for scheduling and education in how to use the Rain Bird system. We would HIGHLY recommend Wolverine and give them 5 stars. (3) The sod and the maple tree in our front yard met our expectations. Looks beautiful! (4) The Earthscape crew is hardworking and the installation goes quickly when they are on site. CONs: (1) Poor follow-thru and lack of proactive communication about the sequence of events and the schedule. You will end up doing the follow-up feeling like you're pulling teeth to get an answer. (2) Unclear which subcontractors we were supposed to arrange, and which ones Earthscape will arrange. (a) Found out last-minute that we were to have contacted our own electrician to provide wiring for the irrigation system. This cost is extra beyond Earthscape's quote. And because this was not proactively communicated to us, resulted in a delay to the overall schedule. (b) Was given a direct invoice by Wolverine whose costs were supposed to be covered in Earthscape's quote. (3) The 3D landscape design shows fully mature plants and coverage. What you actually get is a seedling or sprout that will take years to mature. As novice homeowners, we wished this expectation had been explained up front, or given the option to plant more mature plants. (4) Other neighbors who had contracted different landscapers showed us diagrams and documentation they received about what plants were installed where and how to maintain them. We had not received anything like that, so we had to request it 3 times. Originally requested in July, after 2 more prompts, received it in late September.

I ordered 2 cubic yards of garden soil. Spent a lot of money cause I didn't want to haul myself due…read moreto my back not being the greatest. I ordered this dirt to be delivered to my sister's house since that's where we are both going to grow a garden. I was at work when it was being delivered and my sister sent me a picture of where they dumped the soil. On the sidewalk where a lot of people walk daily. My sister told the guy to back up onto the terrace that we didn't really care if it ruined the grass because we want to replace it with clovers anyway. The guy goes "this is my first time doing this" disregards what my sister told him and dumps it on the side walk. We are still trying to clear it but with our backs we can only do so much. My sister reached out to them but we have yet to hear back from them. The soil is good though, just might need to train your guys a bit more or have someone with experience go with the new guy.