awesome people to work with i traded in my old bike for a newer one and I'm very happyread more

Pigtail Harley Davidson! Well, what can I truly say about this great dealership…read more Super friendly employees, good prices, and great service. So this is where in 2022 I trading in one of my sport bikes and picked-up this 2006 Softail to go with 1972 sporty I have in my garage. Floyd and KC gave me a good amount more then I was hoping for on my trade-in. Which i. Immediately added to my Harley parts budget. Then Sean in the parts department really took the time and worked with me to find hard-to-find parts to add to my bikes. And Larry the service department manager also always had great advice on fixing or inter changing parts for my bike. Even if I wasn't having them fix it, he had no problem sharing information to help me out. From my experiences here, I have nothing negative to say about this dealership and its amazing employees and management. 5 Stars all around.

I purchased a new 2025 Yamaha WR 250 F in May 2025 from Fayetteville Woods Powersports. Ended up…read morepaying over $11,000 for a $9600 bike after assembly fee, freight charge, Taxes etc.. after they had test rode it in the parking lot, I got it off the trailer at home and went for a test ride... the bike was cutting out. Within the next few days I took it back up to the woods Power-sports (Fayetteville) and they said hot start just popped out. I took it home and never really had a chance to do anything with it for three months after that, the 90 day warranty was out by the time I went back and told them I was still having the same problem, they said the warranty is out on it, I would have to pay even though this problem existed from day one. Well 62 miles and a lot of aggravation later from riding a bike that cut out when the throttle was chopped and from scouring forums to discover what was causing this, I just discovered what the problem was and fixed it myself. Bike assembler and test rider for some reason didn't discover that the idle screw was almost all the way out (Or did it on purpose for an easy fix and charge me for something else), I backed the idle out about 1/12 turns and it came loose, I started the bike & began turning the idle screw in until it started idling faster, then I chopped the throttle to cut off the hot start then increased the idle until it ran at idle smooth, problem solved. They wanted to charge me for looking at it when it was their incompetence to begin with. I liked this place a lot better when it was owned by Tony Steel and will not do business with Woods Powersports ever again. Cooked, done

Avoid Woods Powersports Fayetteville at all costs. I brought in my son's brand-new, 7-month-old…read moreKawasaki KX 250 for a dead battery. It took them over a month, they claimed it was covered under warranty (which batteries usually are not however Kawasaki approved it ) , then suddenly charged me $170+. When I picked it up, it was leaking oil. After weeks of runaround, they "fixed" a spark plug seal, but the bike was still leaking the second time I picked it up. They took it back again and eventually told me this basically new bike needed a $6,000-$7,000 engine rebuild. The customer service manager is incompetent , communication was awful, and I caught them in multiple contradictions. Completely unprofessional and untrustworthy. I would never bring anything here again.

Roger and the rest of the staff are great. Their patience, customer service and product knowledge…read moreare top notch.

Was there Friday 3/28 to have them hold a bike till Tuesday 4/1 had a buddy with me that verified…read morethat they said they would hold it. Get there 4/1 and find out the motorcycle sold on Saturday and then was told I would have needed 500 down to hold it. I was not informed of this on 3/28 which would have been pertinent information I think. Was excited to get to riding again. They'll need to be far more clear before I attempt to buy from them ever again.

OK, so here's what happened...I took my bike in for service at Rainbow Kawasaki, (part of the…read moreRainbow Cycle Complex), and all parties involved totally dropped the ball. When I went to get it 3 months later, the work wasn't done. They lead me to where it was parked outside, crowded in by many other bikes. I was never forewarned it would be out in the elements, (for 3 months!), and it had rust on the exhaust, and sun faded components and bags, from primarily being out in the elements for 3 months. Naturally, I was furious. I had to bite my tongue and leave. I ended up contacting the General Manager at Rainbow Kawasaki via phone, text and email. Bottom line, he basically responded as if I was being untruthful, refused to admit responsibility, put the burden of proof of what happened on me, was smug and disrespectful, and deflected any responsibility by the dealership. Mind you, I intricately take care of all that I own. I was floored. Never in my wildest dreams did I think any business would treat a customer's personal property like this. As a last resort, once the General Manager disappeared from responding to me, I wrote a letter to the owner, Rick Whitten. I never thought anyone would respond, based on this experience. I was wrong. I was contacted by a guy named Mike Traylor. He stepped in and provided unbelievable respect, concern, and customer service. Through dealing with Mr. Traylor, I met the owner, Rick Whitten. Mr. Whitten said he was absolutely floored and emphatically stated that what happened to me in no way represented how he wanted his customers treated. He cleared house!!! I was astonished. Mr. Traylor repaired and replaced all parts, etc., at no cost to me, and made everything right with me. I was stunned, relieved, and highly impressed. Mr. Traylor came to my home, picked up my bike, and delivered it back to me the way it was originally supposed to be repaired. The new dealership General Manager, Mike Traylor, is a total professional. He's courteous, fair and respectful. He and Rick Whitten appreciate and respect their customers. This response to my unbelievable experience is probably pretty rare, but I praise God for the answer to prayer, and I totally endorse these men, and their business, Rainbow Cycle in Rogers, Arkansas, for absolutely any of your motorcycle needs!

Went in to buy a 2019 monkey, asked to ride it first so I could make sure I wanted it over the…read moregrom. The salesman first asked if I could afford it. He then said they don't have any batteries in them so I would have to wait 30 minutes. After all this I was already pissed and then they stated I would have to buy it first before I could ride it... at that time I left and went to heartland Honda where I was on a monkey within 5 mins test riding it and purchased... rainbow is the WORST dealer I have EVER been at... these guys are clowns... do not go here!!!

Last year, we bought an older pontoon from Allred Motorsports. Josh, the owner, had personally…read moretested the boat on the water. Then, his crew checked everything out and, even though we didn't ask for it, reupholstered the swim deck! Josh deliver the pontoon to our lake, launched it and then demonstrated how everything worked! Allred Motorsports prices are fair and reasonable, and Josh is great to work with. Highly recommend!

Bought a pontoon boat at the end of the season 2023 that was listed on Facebook. We live in…read moreCalifornia and were a little worried about buying a boat we hadn't seen in person first, but Josh was terrific to work with. He met with our neighbor and showed him the boat for us, then he made all the paperwork with the financing a breeze. He was so patient with us and even held the boat for us at no extra charge until we could come out and test drive it with him. We couldn't be happier with the service or the boat! If you're in the market, I would refer them again and again!!! Thanks again Josh!

bought a brand new bike with a bent brake rotor. didn't catch it at the dealership and noticed it…read morebeing bent after getting home and doing pre ride maintenance. wouldn't do anything for me, said there is a warranty on a race bike.

These folks are my heroes! I was in Eureka Springs from Louisiana when someone pointed out that my…read morerear tire was about to blow out on my bike. So I quickly phoned Sunrise Honda about 35 miles away and learned that they had a tire in the size I needed to fit my bike. So I held my breath and made a dash for Rogers Arkansas. When I got there around 11am my bike was put back in the garage fairly quickly and within 2 hours I was ready to roll on new rubber. Had they said they couldn't get to it today (Saturday) I would have had to wait until next week to get the work done which would have cost me more to rent my hotel room for additional nights...plus I would not have made it back home Monday in time to return to work from my vacation. Sunrise Honda really saved the day for me!! A huge THANK YOU to the crew for getting me taken care of so quickly and getting me back on the road!!

Here I am, north of Boston, Massachusetts. Why do I review?, because I order all my Honda parts…read morefrom these folks. A very user friendly website to order your Honda parts without a headache. Thank you boys & girls over there at Heartland Honda. I appreciate your professionalism and expedient service. Keep up the good work.

Ordered parts online. Sent parts to address in another city. The best they said they could do was…read morewave the shipping cost and ship it back or cancel the order. No apologies no we'll ship next day air/2 day air. Mistakes happen, its how you resolve them is what makes a lasting impression. These guys suck at customer service and apparently sending stuff to the right address.

Very cool place: Management is really knowledgable and friendly, and service department is…read moreaccommodating and did excellent work on my bike. I also noticed they've got a large selection of new and used bikes, and of motorcycling gear.

On a cross-country ride, my 2000 K1200LT-C started making a funny noise. Brought it in an hour…read morebefore they closed on Saturday with the assumption that it would be available when they opened next on Tuesday. To our surprise, we got a call on Sunday morning that they had stuck around Saturday after close and got everything fixed. The bill was a VERY good and fair price, especially given that they fixed something else that was wrong with the bike in the process of fixing the main issue without charging more. The owner is awesome; not pretentious given that both of us were young and not stereotypical BMW riders, and is just the kind of guy you'd like working on your bike. I know a decent amount about bikes, and just through the phone conversation with them I knew that they were experts. Highly recommend in every way.

Best places to buy scooters in Fayetteville. You guys are very helpful and friendly. I love my…read morescooter so much. It is definitely a great quality scooter. They know what they are talking about. I will definitely be back again.

This summer we bought my son a scooter to use to get around Fayetteville. It needed some work which…read morewe got done where I live locally and then hauled it down to him. After just a week of having it, it was stolen and we thought gone forever. This fall about a month later, he happened upon it in a parking lot but it wouldn't start. MopedU picked it up and fixed it for a reasonable price. I don't know all the details because I know nothing about scooters but it was working; there was probably moisture in the gas line from sitting for so long; they explained it would have to burn off. My son picked it up and rode it home and then the next day was unable to get it started. Defeated, he put off dealing with it and though I encouraged him to call MopedU, he did not. This week we were in town moving him into a new apartment. Because we already had rented a trailer to move him, we decided to load up the scooter and take it up to MopedU to see what could be done to repair it. Dustin came out to help us and was able to start it up right away using sorcery I'll never understand. Basically it was an easy "fix", there was moisture still in the gas line so he showed my son a way to start it until that all burned off. He also aired the tires up and put some gas treatment in at no charge. He could have very easily charged us diagnostics and to "fix" it bc clearly we don't know much about scooters, but instead he truly provided great customer service and it was the highlight of an otherwise stressful day. :)