I purchased a new 2025 Yamaha WR 250 F in May 2025 from Fayetteville Woods Powersports. Ended up…read morepaying over $11,000 for a $9600 bike after assembly fee, freight charge, Taxes etc.. after they had test rode it in the parking lot, I got it off the trailer at home and went for a test ride... the bike was cutting out. Within the next few days I took it back up to the woods Power-sports (Fayetteville) and they said hot start just popped out. I took it home and never really had a chance to do anything with it for three months after that, the 90 day warranty was out by the time I went back and told them I was still having the same problem, they said the warranty is out on it, I would have to pay even though this problem existed from day one. Well 62 miles and a lot of aggravation later from riding a bike that cut out when the throttle was chopped and from scouring forums to discover what was causing this, I just discovered what the problem was and fixed it myself. Bike assembler and test rider for some reason didn't discover that the idle screw was almost all the way out (Or did it on purpose for an easy fix and charge me for something else), I backed the idle out about 1/12 turns and it came loose, I started the bike & began turning the idle screw in until it started idling faster, then I chopped the throttle to cut off the hot start then increased the idle until it ran at idle smooth, problem solved. They wanted to charge me for looking at it when it was their incompetence to begin with. I liked this place a lot better when it was owned by Tony Steel and will not do business with Woods Powersports ever again. Cooked, done

Avoid Woods Powersports Fayetteville at all costs. I brought in my son's brand-new, 7-month-old…read moreKawasaki KX 250 for a dead battery. It took them over a month, they claimed it was covered under warranty (which batteries usually are not however Kawasaki approved it ) , then suddenly charged me $170+. When I picked it up, it was leaking oil. After weeks of runaround, they "fixed" a spark plug seal, but the bike was still leaking the second time I picked it up. They took it back again and eventually told me this basically new bike needed a $6,000-$7,000 engine rebuild. The customer service manager is incompetent , communication was awful, and I caught them in multiple contradictions. Completely unprofessional and untrustworthy. I would never bring anything here again.

Roger and the rest of the staff are great. Their patience, customer service and product knowledge…read moreare top notch.

Was there Friday 3/28 to have them hold a bike till Tuesday 4/1 had a buddy with me that verified…read morethat they said they would hold it. Get there 4/1 and find out the motorcycle sold on Saturday and then was told I would have needed 500 down to hold it. I was not informed of this on 3/28 which would have been pertinent information I think. Was excited to get to riding again. They'll need to be far more clear before I attempt to buy from them ever again.

OK, so here's what happened...I took my bike in for service at Rainbow Kawasaki, (part of the…read moreRainbow Cycle Complex), and all parties involved totally dropped the ball. When I went to get it 3 months later, the work wasn't done. They lead me to where it was parked outside, crowded in by many other bikes. I was never forewarned it would be out in the elements, (for 3 months!), and it had rust on the exhaust, and sun faded components and bags, from primarily being out in the elements for 3 months. Naturally, I was furious. I had to bite my tongue and leave. I ended up contacting the General Manager at Rainbow Kawasaki via phone, text and email. Bottom line, he basically responded as if I was being untruthful, refused to admit responsibility, put the burden of proof of what happened on me, was smug and disrespectful, and deflected any responsibility by the dealership. Mind you, I intricately take care of all that I own. I was floored. Never in my wildest dreams did I think any business would treat a customer's personal property like this. As a last resort, once the General Manager disappeared from responding to me, I wrote a letter to the owner, Rick Whitten. I never thought anyone would respond, based on this experience. I was wrong. I was contacted by a guy named Mike Traylor. He stepped in and provided unbelievable respect, concern, and customer service. Through dealing with Mr. Traylor, I met the owner, Rick Whitten. Mr. Whitten said he was absolutely floored and emphatically stated that what happened to me in no way represented how he wanted his customers treated. He cleared house!!! I was astonished. Mr. Traylor repaired and replaced all parts, etc., at no cost to me, and made everything right with me. I was stunned, relieved, and highly impressed. Mr. Traylor came to my home, picked up my bike, and delivered it back to me the way it was originally supposed to be repaired. The new dealership General Manager, Mike Traylor, is a total professional. He's courteous, fair and respectful. He and Rick Whitten appreciate and respect their customers. This response to my unbelievable experience is probably pretty rare, but I praise God for the answer to prayer, and I totally endorse these men, and their business, Rainbow Cycle in Rogers, Arkansas, for absolutely any of your motorcycle needs!

Went in to buy a 2019 monkey, asked to ride it first so I could make sure I wanted it over the…read moregrom. The salesman first asked if I could afford it. He then said they don't have any batteries in them so I would have to wait 30 minutes. After all this I was already pissed and then they stated I would have to buy it first before I could ride it... at that time I left and went to heartland Honda where I was on a monkey within 5 mins test riding it and purchased... rainbow is the WORST dealer I have EVER been at... these guys are clowns... do not go here!!!

Last year, we bought an older pontoon from Allred Motorsports. Josh, the owner, had personally…read moretested the boat on the water. Then, his crew checked everything out and, even though we didn't ask for it, reupholstered the swim deck! Josh deliver the pontoon to our lake, launched it and then demonstrated how everything worked! Allred Motorsports prices are fair and reasonable, and Josh is great to work with. Highly recommend!

Bought a pontoon boat at the end of the season 2023 that was listed on Facebook. We live in…read moreCalifornia and were a little worried about buying a boat we hadn't seen in person first, but Josh was terrific to work with. He met with our neighbor and showed him the boat for us, then he made all the paperwork with the financing a breeze. He was so patient with us and even held the boat for us at no extra charge until we could come out and test drive it with him. We couldn't be happier with the service or the boat! If you're in the market, I would refer them again and again!!! Thanks again Josh!

Took 22 minutes to work out a great deal on a new Pioneer 1000-5 with Adam! No joke! I knew exactly…read morewhat I wanted, he went right to work. When I walked into the dealership to pick it up, it was ready to go! The staff are very friendly and was by far the best experience I've had with a Honda Powersports Dealer in years. Highly recommend. Enjoyed it so much, I'll drive the extra hour (from my closest Honda dealer) to do service there. Emily, in service, was also phenomenal!

bought a brand new bike with a bent brake rotor. didn't catch it at the dealership and noticed it…read morebeing bent after getting home and doing pre ride maintenance. wouldn't do anything for me, said there is a warranty on a race bike.

Ordered parts from these guys a couple of times for honda fury, They have not let me down so far,…read moreparts came fast and fit/no returns yet, So far /So good, did not know they are such a big dealership, I'll buy again, Better then the run around I got up here in S ,Mich ,

Here I am, north of Boston, Massachusetts. Why do I review?, because I order all my Honda parts…read morefrom these folks. A very user friendly website to order your Honda parts without a headache. Thank you boys & girls over there at Heartland Honda. I appreciate your professionalism and expedient service. Keep up the good work.

Very cool place: Management is really knowledgable and friendly, and service department is…read moreaccommodating and did excellent work on my bike. I also noticed they've got a large selection of new and used bikes, and of motorcycling gear.

On a cross-country ride, my 2000 K1200LT-C started making a funny noise. Brought it in an hour…read morebefore they closed on Saturday with the assumption that it would be available when they opened next on Tuesday. To our surprise, we got a call on Sunday morning that they had stuck around Saturday after close and got everything fixed. The bill was a VERY good and fair price, especially given that they fixed something else that was wrong with the bike in the process of fixing the main issue without charging more. The owner is awesome; not pretentious given that both of us were young and not stereotypical BMW riders, and is just the kind of guy you'd like working on your bike. I know a decent amount about bikes, and just through the phone conversation with them I knew that they were experts. Highly recommend in every way.