awesome people to work with i traded in my old bike for a newer one and I'm very happy

Pigtail Harley Davidson! Well, what can I truly say about this great dealership. Super friendly employees, good prices, and great service. So this is where in 2022 I trading in one of my sport bikes and picked-up this 2006 Softail to go with 1972 sporty I have in my garage. Floyd and KC gave me a good amount more then I was hoping for on my trade-in. Which i. Immediately added to my Harley parts budget. Then Sean in the parts department really took the time and worked with me to find hard-to-find parts to add to my bikes. And Larry the service department manager also always had great advice on fixing or inter changing parts for my bike. Even if I wasn't having them fix it, he had no problem sharing information to help me out. From my experiences here, I have nothing negative to say about this dealership and its amazing employees and management. 5 Stars all around. read more

See all

Came here for a rally and everyone was extremely nice and very helpful although I didn't appreciate the shirt being marked up at least twice the amount as other HARLey stores and I felt like it might have been done purposely because they knew a bunch of women were coming that being said I drove out to Eureka Springs and found a reasonably priced shirt that was almost exactly the same. read more

Loved it. Of course dying Bikes, Blues & BBQ it was packed but we enjoyed looking at all the shirts, hats and accessaries. The people were friendly and just loved the rumble of the engines! read more

Pig Trail Harley-Davidson - Motorcycle Dealers Near Me - Rogers, Arkansas

I can't say enough about Pig Trail Harley-Davidson when it comes to good service. Ryan & Cody in the service department are an asset to Pig Trail Harley-Davidson. Their expertise in courtesy and service was outstanding. I had trouble with my 2018 Red Harley Trike while attending the Ladies n Leather Rally. They worked on my Trike and I had not one problem on the way home to Galveston, Texas. I love my new motorcycle seat its beautiful with stitching of Mary Lou Ladies n Leather on it. The PIG TRAIL HARLEY-DAVIDSON DEALERSHIP and their EMPLOYEES are a FANSTIC TEAM!!! Mary Lou Collins read more

This is a great dealership. I received a great offer for my trade and staff is very knowledgeable and helpful. Sales team was very patient and allowed me to test drive several bikes before making my final selection. I never felt pressured into making a purchasing decision and my salesperson (KC) worked hard to find me the perfect bike. Out of all the dealerships I've visited, from Florida to California, this one happens to be my favorite because of their willingness to go above and beyond in all departments to help. read more

Pig Trail Harley-Davidson - Road King Special - Motorcycle Dealers Near Me - Rogers, Arkansas

After several experiences here, all I am going to say is I genuinely have been disappointed by the way I have been treated every single visit. I will never step foot into this place ever again. I hope this helps someone avoid the unpleasantness I have endured here. read more

The biggest selection of new Harleys I have ever seen in a dealership, and I've been in quite a few different ones over the last few years. Lots of new models available here. So many pretty colors. Grab onto your wallet and hang on cause if you walk in for a t-shirt you might end up riding out on a new bike. read more

Pig Trail Harley-Davidson - Motorcycle Dealers Near Me - Rogers, Arkansas

See all

I contacted the dealership to inquire about a used bike. Krystal, who was fantastic, went above and beyond to collect and provide me with all the necessary information needed. She included additional pictures, videos, maintenance history and additions added from previous owner. She also worked very quickly to give me a more than generous offer on my bike for a trade in. Even though I didn't proceed with purchasing, I throughly enjoyed working with her. She was kind, considerate, and knowledgable with a no pressure approach ! If you're in the market for a bike, I highly recommend you ask for Krystal ! And you will understand why I took a moment to write this review, even without purchasing a bike! read more

This dealership is ginormous!!! Far bigger than the one here in Springfield MO. They usually have 50 or more new bikes, and they actually have a separate location for used ones!!! They have a great trial program too for seats and windscreens. Tons and tons of merchandise, wallets, rings, coats, shirts, hoodies, hats, sunglasses, and so much more!!! It's truly a Harley persons paradise!!! The staff is extremely friendly, and helpful. There's also a really great riding road called "Pig Trail" that's really close. It's worth the drive or ride to check out the biggest dealer in the area!!! read more

I took the HD Motorcycle Safety course retired and female and the instructor was terrific. The staff all ride there and they love what they do! Everyone is helpful and tries to find something for you even if they don't have it. Really changed my impression with how professional they all are! read more

I purchased my bike on May 27, 2023, at time of purchase I took out the GAP insurance as well as an extended warranty. I was hit by a car and the bike was totaled on Oct 1st, I immediately called and talked with Pig Trail Harley Davidson to see what process I need to go through to access the GAP and to let them know what had happened. After GAP contacted me to let me know everything was finalized and that they had contacted the dealership to let them know and gave them the amounts that was to be refunded to the lender and myself I called again, they told me that everything was on track for the funds to be sent to the lender to pay the remainder of the loan off. I have contacted these guys consistently since November 2023, we are now in the middle of January and I am still fighting them, I now have Harley Davidson Motor company (headquarters) involved to get my situation resolved so I can move forward on purchasing a new bike, I guarantee it won't be from Pig Trail Harley Davidson again, I understand why my salesman quit working for them, if they treat their customers this way I can only imagine how they treat their employees. read more

Darroll with customer services took care of things! He was straight forward with me on times and didn't give me any bullshit either. Gotta say I wish I would have dealt with Darroll at the service desk from the beginning! read more

A huge waste of money, totally incompetent. I've been riding for over 50 years and have never seen such incompetence. Absolutely no attention to detail. I sent my bike in for trans leak. While it was there I told them to fix carb and a couple other leaks. When I got it back brake light no longer worked. I sent it back. When I got it back again the battery was no longer strapped down, the exhaust wasn't properly installed, I sent it back. When I got it back the starter end cap fell off, and bracket wasn't even finger tight. That's just things on the outside. So who knows what the inside looks like!! 3 strikes and your out !! Now this winter I'll have to go over ALL the "work" that they did. Which means removing transmission and tearing it down. Something I was trying to avoid. And of course it's leaking !!!!! SAVE YOUR MONEY !!!!!! read more

Dropped in for spring open house. Love to shop the clothes here. Good quality and well made. Customer service is always top notch.

Great dealership. Bike was having issues at BBB. they got things sorted quickly and were very fair on pricing. Plus Lounge is very comfortable for waiting. Massage chairs were the bomb. read more

Bought one bike here, a 15 ultra, traded my street glide. The ultra was always in the shop, in fact it broke down on my trip home to KC. After so many times of that I traded it back and got a 13 ultra and it's wonderful. I couldn't stand the thought of someone having my street glide they had for sale with my memories of the places and experiences I had so I bought it back. They sold it back for the same money they gave for my initial trade. Whenever​ I go in for questions or service they act like they've known me for years. We often stop in for motor clothes and find something we just can't live without. It's a great place to visit and shop, always a great experience. read more

Darrel is the most down to earth salesman (I recommend using him), he will show and sell you what you want; vs. what a salesman wants you to get. I for one like to feel like test riding a motorcycle is an acceptable option during the purchase process and not avoided. I understood everything about the sale upon close and was taken care of during the buying process, the treatment felt first class vip! read more

We were in big need of leathers and a tire repair 1/2 hour before closing. Thank you both clothing sales and service. Wow!

A lot of bikes, but went in for clothes. Didn't have my size. When I got back to KC, worth Harley had it & in my size with plenty more to spare. read more

This Harley Davidson Dealership Rocks!! I was traveling cross country, nine states, 12 days, 5200 miles and a newly rebuilt motor on Ultra. When I reached Fayetteville, AR, I stopped visit my mom, while there I thought it would be a good time to get the oil changed and have them check the bike over. I called and the service tech was very hospitable and quickly understood both the time constraints and the needs I articulated. He scheduled me in later that day. On arrival I was greeted warmly, they immediately put the bike in to be serviced and checked over. I shopped for clothing items (amazing retail shop here and customer service is outstanding) while I waited. A few hours later the bike was done, in fact it looked like it had been detailed (it had been covered with bugs and road grime from the trip) now it sparkled. They advised everything was fine and the service was less than my retail adventure!! BONUS!!! read more

Broke my jiffy stand spring on our out of town ride. Stopped in and they had me in and out in an hour. Great place and great atmosphere.

I recently required service for my Buell and visited this dealer for kicks. Based on my experience with most motorcycle service departments, I expected a long wait, then be given a high estimate and offered an appointment a week or two out. To my surprise, Pig Trail Harley serviced my bike on the spot (as a walk-in), with minimal wait and at a fair cost. For this experience alone, I rate this establishment five stars. We have returned several time since. I don't ride Harley's (save the Buell!) but enjoy browsing the great bike selection here. Even the pre-owned section is robust and impressive! The clothing and accessories here make it worth the stop, even if you don't ride. Throughout the year, this place offers food and entertainment, primarily on Saturdays. For example, we stopped in a couple of Saturdays back (in January '16) and enjoyed a free lunch of sub sandwiches and soup. This place is not "cheap", it is Harley Davidson, and priced accordingly. That said, we find pricing and selection to be more than acceptable. My only critique for Pig Trail might be the commission based sales approach. I'm not a fan of that model, but in fairness, most bike shops use commissioned sales reps. Pig Trail offers some great riding opportunities such as group rides and extensive ride maps for NW Arkansas. We live in the area but found some great rides we were not familiar with using some of the maps. This shop periodically hosts great demo-ride events, a must if you are shopping for a bike. They also offer a rider training program which I highly recommend for all new riders. read more

Purchased one of their used bikes, after resolving a small issue which was handled professionally, I would highly recommend Pig Trail HD to anyone. This was the second or third bike that Ive purchased from them. Thanks to Paul and Kyle for their after sale customer support...top notch to deal with read more

I just want to say that all Harley Dealerships are definitely not the same! The guys at Pig Trail HD in Rogers could teach a thing or two about customer service To the dealership in Allen,Texas!! I'm 350 miles from home and my bike is acting up. I call Monday night and the service department gets me in the next morning. They do a full inspection, check spark plugs etc and turns out to be a loose cable. Now they easily could have said it was something way worse and charged me a small fortune but instead they don't even charge me for a full hour of labor. Also the people were all super friendly and nice and didn't make me feel stupid for not checking for something hat was an easy fix. This is how all HD dealerships should be. These guys are without a doubt Best In Class!!! read more

We had an issue with one of our bikes on our trip. We called, they don't have a trailer for pick ups but they hooked us up with a great company that does (Motorcycle MoverZ 479-644-3961). When we spoke to someone in the service department they were able to look at it right away because we were traveling from out of town. I spent some time shopping while they worked on it and Shay in the clothing department was extremely helpful too and let us know all the sales they were having and helped with everything we looked at. read more

On August 3, 2018 The wife and I was just looken at used an an new Harley's we had a 2008 Ultra Classic that were rode in on from Shawnee OK. We looked and priced Harley's at 3 other dealer's an never even close to buying one. We walked in Pig Trail an was treated very well never once felt pressured.They even bought us lunch. Well to make a long story short we left with a 2018 Ultra Classic Low.They gave us 3000 more then any other dealer offered us for our bike. I wish we lived closer to Pig Trail Harley I feel there Service Dept.Can be trusted an does honest good work. Anyway Thanks Joe & Dawn Kunke P.S. Pig Trail Harley is the way a Harley Dealer should be! read more

Friends of ours came in from Corpus Christi Tx and broke down just south of Fayetteville. Called tow company for them and they towed to Pig Trail. Bike got in about 7 pm Friday night for BBBQ. Bike was repaired before 11am the next day, ended up being clutch plates. Awesome job guys! ...and gals. read more

Attended the Bikes Blues & BBQ Festival stopped at pigtail completely understaffed, service Apartments not helpful, need you to the bike to their facility to tell you they don't have parts available. They won't work with you over the phone and their attitude sucked. No way I would buy any of their t-shirts or merchandise or want to return read more

I have had much better service. They have had my bike for most of the summer on 2 different issues. The first time I got to ride it once and then it wouldn't start. They don't know what's wrong with it so they just replace parts ordered from Wisconsin. They now have the part but are working on putting new bikes together and not working on customers bikes. The sales department is willing to depreciate my bike by $7000 for owning it for a year. We are very frustrated with their sales and service departments. We as a customer do not feel appreciated. read more

Rode down from STL for the BBB Rally in 2014 and ended up trading my 2008 Dyna-Glide in for a 2012 Ultra-Glide. Talk about a busy place that weekend. I think I was the 79th person to buy a bike from them that weekend and they still had another day to go. All in all it was painless except for the long wait to get back out on the road. With that many people buying bikes at once it was to be expected. Had the Ultra for a couple years now and haven't had a lick of trouble with it. Even found some extras on the bike (engine bay, wheel lights that I found the switch to while upgrading the horn a few months later and a few other things) that they didn't catch at the dealer or the price would have been quite a bit higher. Went there a few times for more accessories and the prices seemed to be the same as they would at any other HD dealer. They have quite the selection of used bikes in the satellite building. read more

Great service experience with Chris and Fulller. Out of towner, lifter exploded and I was in and out within 4 1/2 hours. Forget about 5 stars. 10 stars. Thanks guys. read more

Great shop. Everyone is always friendly and knows what they are talking about. You can't find a place more welcoming, kind and genuine. The staff is knowledgeable and will give you their honest opinion rather than just pushing the most expensive item on you. Never had a bad experience! read more

My family recently purchased two motorcycles from this dealership. Although the process of purchasing took a fairly long time they do provide a lounge that is actually quite comfortable. Overall a good experience, would recommend. read more

Worst service department! Do not take your Harley there! Been waiting for 6 hours in service just for a replacement tire! Told it would be 2 hours now it will be tomorrow before it is ready! Just ridiculous! They need to clean house in the service department! Worst Harley Dealership! read more

"You get what you pay for." That's the old saying. Well it couldn't be more true with PIG TRAIL HARLEY. On Monday the 25th of July I had a 30,000 mile service done with a new rear tire & all new brake pads. On the 27th two days later the inner ring of the rear final drive belt pulley FAILED due to what I believe was the rear wheel alignment was off so the rear wheel sat in the swing arm incorrectly causing the belt to ride on the inner ring but who knows why it failed. Anyways the dealership service department stepped up & came to my house & picked up my bike & are in the process of fixing the rear wheel assembly & replacing the tire at no cost to customer. I'm supposed to pick bike up on Monday. Other than not having my bike for the weekend I am extremely pleased with PIG TRAIL HARLEY DAVIDSON service department. Awesome group of guys & a testament to the old saying "You get what you pay for." Kudos to PIG TRAIL HARLEY DAVIDSON & their staff. More to come when I pick up bike & inspect. read more

I purchased a 2013 Harley Softtail Deluxe new. I then added a stage 1 and stage 2 it to the bike. I have added several other assoceries including Harley LED light and a Bright Ass Taillight. My LED turn indicators blew three times. They blamed it on the Bright Ass Taillight which they also sold me and installed on the bike. They wanted to turn the flashing off on the taillight but I told them that was the whole point of buying the lights. Was to be visible. They put the original turn indicator back on at no cost. I told the owner's son and the manager of the dealership. I'm out $600, they both said I know we want put those on any other Softtails and walked off. I called Harley and got about the same reaction. My feeling is when you sell me something, it's supposed to work. If it doesn't you should make it right. I haven't bought anything from them since. read more