I have known Jeff Johnson for many years but did not have to use his services until recently. Auto…read moreCraft repaired my vehicle after I was rear ended by another party. Jeff is very honest, dependable and will do the repairs to your satisfaction. I would highly recommend using Jeff for any Auto Damage repairs. Keith C.

The owner and his wife are above board, courteous and aware of productive customer service. The…read moreorganization is experiencing turnover and process improvement. Their most recent hire has been charged with growing the business and with better insurance relations. However his understanding of small town America...sadly lacking. The work appears to above reproach--the customer service, hmmm.

Had to get our SUV repaired after getting rear-ended and one of the insurance recommended locations…read morewas this business. Tim was who we spoke with and he was 1000% helpful every step of the way, from making sure we had a drop off date that fit with my work schedule to keeping us informed about what was going on. In addition to the actual body work repaired (which looks immaculate) they organized and cleaned the inside of the car, a service I was definitely not expecting. Definitely going back if I need any body work done in the future!

Do NOT recommend! Went there once and it will be the LAST. Will definitely advise anyone I know to…read morestay away from this place!

From the owner: Custom Body Works is a family owned & operated collision repair center serving Greater Hickory, NC…read morefor 40 years. We are proud of our work, our credentials, our staff, and we look forward to serving you!

Used them to repair our CRV after reading excellent reviews and am glad we did. Very professional…read moreand reliable and did quality work. Excellent communication from start to finish and they handled dealing with our insurance company, making the process very easy for us. Highly recommend them!

We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without…read moreexception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC

he really does not know what he has he took the business over and not for sure the years of parts…read moreand whats size they are i bought a engine for a 1998 chevy caviler and told him i needed a 98 chevy caviler 2.2 engine or a 1998 pontiac sunfire 2.2 engine he said he had 1 in stock that was a 98 2.2 engine for a potinac sunfire and we bought the 2.2 engine for the sunfire and got it to the house and came to figure out that is was not a 98 engine it was a 96 engine he said we had 30 days to return it and we called him 2 weeks after and told him it did not fit. he said that he could not refund our 300.00 because he did not have the money. so now we are stuck with this engine and nuthing to do with it