First time my car ever broke down. I was freaking out and was afraid it would cost me an arm and a…read moreleg to get it home. Thankfully, when I called their company, I was greeted with a nice man on the phone. He gave me an estimated price of $144 dollars, which was much more affordable than originally expected. After I paid, he sent one of his men to tow my car. Even though it was pouring rain outside, they still got my car back home. I felt like a weight was taken off my shoulder. I am very grateful for the excellent service they provided.

Needed two tows!! I had first tow on a late Saturday afternoon. Response to my call was incredibly…read morefast 10 minutes from hangup to truck arrival. Rate was reasonable and because I had no idea what shop to car to the owner/operator offered me a flat rate to get it to a shop the following week. So happy he kept his word and responded within an hour to take the car to a local shop at the quoted rate, polite, courteous and customer friendly. If I ever need another tow in this area I know who who call.

This is a great business; I called them to come out and jump start my car after the battery was…read morecompletely dead and within an hour they were there and had my car running. They called twice to verify the address and to tell me they were on their way and an approximate time they would be there and they were right on. Very courteous and friendly. I highly recommend them!!!!

From the owner: Fast and reliable, responsible,open 24/7 read more

Literally the best service ever. I felt very safe and very listened to. Towing and repairs were…read morequick and reasonably priced. I really appreciated the transparency and care throughout all of my interactions!

had my truck towed there and there was NO brake issues and now there's a big crack and the brake…read morefluid just floods out. when I asked them why the brake light was on they said all they did was put it on a flatbed. costing me $300+ dollars to fix this mistake they made!!

Tony, Nicole and the team are the best around. Knowledable, professional yet your neighborhood…read moreattitude and service. We recommend them for all automotive repairs and service. Rick & Kathi

Last fall I was in a bad accident and my car practically crumbled. There was about $15,000 worth…read moreof damage and Rich's had to rebuild it. My insurance company would not total it. Tony and the mechanics at Rich's did a great job and since it was taking a little longer than planned, they provided a free rental car. When the car was done, it ran perfectly. They said they guaranteed their work and if anything happened to bring it right back in. So a few months later something a bearing or something needed to be replaced and I think something with 'struts'. It had nothing to do with the work Rich's did - it was warranty work. Rich's worked with the Ford dealer, took my car there and got it back in two days. I didn't have to do a thing. Needless to day, the service and expertise there is top notch! Do not hesitate to take your vehicle there.

Called and he sent a tow truck my way right away! 10min and the truck was there to pick up my…read moretruck! Easy method of payment via Zelle. Thanks for the good service my friend! Communication was quick and easy. Tow truck driver was respectful, honest and fast with the task. Happy holidays.

The service time was prompt. The driver of the tow truck was professional, courteous, great story…read moreteller, and made the trip in the cab comfortable. Drove me home because I did not have a vehicle or anyone available to pick me up. I would highly recommend this towing company. Sherry B

I had a non-emergency situation.........my car was broken down in a parking lot, and I asked it be…read morebrought to my home so I could fix it. Service was prompt, and the car (being AWD) was towed properly for its own safety. The price was what I was told on the phone. Pricing was competitive compared to other regional companies, so my only complaint is that I WISH it was free. Slim chance of that happening though right???

Nothing negative about services set or received. Only negative is the price of towingread more

My SUV serpentine belt broke. After having to wait til payday and calling around for quotes we…read morepicked Ernie's. We called when we were on our way to meet the driver and get my suv towed. Our driver was quick, patient, professional and amazing! Couldn't ask for a better company. Thank you so much!

had my car towed from them about a parking violation; they towed my car legit 1.1 miles away to…read moretheir lot, and had me pay 260 dollars to get it out of the lot. They first told me to pay 290 but I got it down to 260 once I asked why it's that expensive (especially for that close of a distance). The car was only there for a couple hours, I don't understand the insane pricing and how they wanted me to pay almost 300 dollars at first. Also did not give me my parking ticket I had to pay and texted me on Facebook messenger 2 days later about how they had my parking ticket; the police said it should have been in my car. Very inconvenient and not the most organized.

Get my service work done here on my regular car as well as my classic 1962 Corvette. Very good work…read moreby friendly people. I have known Lester, the owner all my life. Honest guy!

Best people i ever call dad and son show up fast and take care of my car very knowledgeable of what…read morethey are doing I recommend this company 100%

Our vehicle broke down in a parking lot in Lorain. I phoned them up, and they told me they could…read moreget it in about 20-30 mins. I asked them to bring it to my house so I could fix it here. It arrived at my house about 45 mins after I phoned them. My home is 6-10 miles from our break down location. I wish it was free, but outside of costing more than "cheap me" wants to pay, I have no complaints. They put the car safely in a spot on the drive where I can work on it and solve its issues. Thank you to DYMS/Rivera for prompt service.