I-90 Nissan is a good dealership. The cars though; now that's an entirely different matter. Owned a…read more2015 Murano we purchased new.
Great SUV while it lasted. BUT, our transmission (CVT) went out at less than 100,000 miles. And to add insult to injury, just had an oil change the week before and had a transmission service (fluid change) last year. At that service visit, they saw no issues or brought any possible concerns to our attention.
Our Murano was a peach too! No dents. No dings. No rust. Hand waxed it twice a year, only did touchless carwashes. People always thought it looked much newer than a 2015. Garage kept with regular 5,000 mile oil-changes. Drove less than 9,000 miles per year and 75% of those miles were highway miles. Just so sad the transmission blew.
Back in 2015 it was the most expensive new vehicle we ever purchased and last month we sold it for scrap value. Still upset about it. And to put salt in the wound, the Trade-in value was about $4 - $5 thousand if running, - and a little more, $7 - $8 thousand if sold by owner.
The trouble is, the Service Dept. quoted us just under $12,000 for a new transmission with installation. So we decided to just bite the bullet and let it go. Scrap it. Just wouldn't make much sense to spend more than double the trade-in value for an 11 year old car (worth half that when running).
No issues with this dealer, but we will NEVER own another Nissan product. After talking to some mechanic friends and reading some of the Nissan forums, it turns out that Nissan has had lots and lots of transmission issues on this and other models. They (Nissan) knew full well it was an undersized trans' in a car the size and weight of the Murano; yet THEY KEPT USING IT ??? That's just in-excusable.
To be honest, my wife and I both miss the Murano, a lot. We loved the vehicle. But alas, we won't miss Nissan nor the Infiniti brand for very much longer. Unless they start to build some truly reliable vehicles, customers will look AND BUY from other manufactures and Nissan will go the way of Dodo Bird, Saturn, Scion, Plymouth, Oldsmobile, Pontiac, etc., etc., etc. From automotive articles we've read and on-line auto news, it's clear Nissan is already on the ropes, so it's only a matter of time before they get knocked out of the ring.
Our advice is stay away from Nissan. It won't end well.