Our job was in Clarksburg, WV to rekey five old commercial locks. They were prompt, courteous and a…read morevery good price. We highly recommend them.

On 8/19, I spoke with Patricia regarding a couple of issues. One was to move a safe. Zack called…read moreme back 8/22. Unfortunately, I missed his call. 8/25, I called and was able to get a hold of Zack and we discussed the move of our safe. I described where we wanted the safe moved and was willing to send pictures. He indicated he needed to come and take a look at where we wanted the safe. He indicated he would not be available until later in the week or early the following week. 8/29, I have not been contact. I called and spoke with Patricia. Zack was on the road and she would provide the message that I called on 9/2 post the holiday weekend when she will see him. 9/9, I still have not heard from anyone at the company. I called and was able to speak with Zack. He informed me he was really busy and had forwarded my information to another company by the name of D'Amico. Okay. I called D'Amico and they do not move safes. Zack, shame on you! If a customer is continually trying to reach you for service you should be more professional and inform them that you cannot do the work early on if you are unwilling to do the work. Secondly, do not provide them with reference that is totally useless for the service required. Wow, I am dismayed!

Called back with information. Good job. Very knowledgeable about the vehicle and asked the right…read morequestions to determine what was needed. Very satisfying experience

Arrived at designated time and got the job done properly. Very kind and professional. Would hire…read moreagain!

Mike G went above and beyond to help me get my daughter back inside after she lost her key to her…read moreapartment. I live in Texas, and she is in Morgantown WV, and there was nothing I could do except worry. He showed up within 20 minutes of me calling on a Sunday evening, and she was inside within 10 minutes of his arrival. I cannot thank him enough, and I HIGHLY recommend this company to anyone that needs a locksmith.

I wish I had taken the time to read the reviews before contacting this business, as it would have…read moresaved me an unpleasant experience. The individual I spoke with was rude, condescending, and appeared inconvenienced by my call. He then asked me to communicate via text, but the responses I received were equally unprofessional and dismissive. Unfortunately, the level of customer service I experienced was extremely disappointing and fell far below any reasonable expectations. Professionalism, courtesy, and respectful communication are essential to running a successful business, and this interaction demonstrated a clear lack of all three. Based on my experience, I would not recommend this business. Save yourself the frustration and consider looking elsewhere.

Super responsive! Our front door was not accessible, called ABC Lock and they were there with 15…read moreminutes. Could not have asked for better service. Highly recommend!

I had an issue with my 25-year-old combination gun safe lock freezing and not being able to open…read more Kevin was onsite within an hour and had the lock working within 10 minutes! He was very careful with the locking mechanism and made the lock work good as new. That was about 3 years ago and I have not had any issues with it since. Kevin is a very competent locksmith who provides professional, friendly, and high-quality service at a great price. I highly recommend his work.

It's been a long time since I locked myself out of my car but I did it in McHenry (we were on…read morevacation and stopped here to eat). I tried calling my insurance company to no avail (talked to a recorded message). Then, a local suggested calling Key Lock. There, I spoke to a person. Even though their office was closing for the day, they sent someone out within 30 minutes. The young fellow who arrived was friendly. He had to try a couple of different tools but he got the car open for me. The price was reasonable (they take credit cards). Vacation mini-drama ended happily!

The Locksmith told me that they could pair a key for my car. He spend time working on it. Could not…read morecomplete the pairing and then told me the new key I bought was locked. After calling another locksmith and finding out their was nothing wrong with the key, I decided to post this. The Keylock LLC charged me for labor. It was very expensive and I left with nothing done at all. I would have understood if they said we can't do it. I would have understood if they charged me a nominal fee of maybe $25. But no! I shared this with another business person here at the lake and they said that this locksmith was very high $$$$$. I suggest you look elsewhere

Ended up breaking my immobilizer chip in my Honda Fit fob trying to swap to a new case since I…read moresnapped the key off of the original. Not only is this style chip only used in half of a model year of the Fit but it's also not commonly used in general even by Honda. Most don't even keep it on hand. I'm so lucky Austin did have those in stock. He came and had the whole ordeal of programming it done within 10 minutes. I'm not sure I know anyone else who does locksmith work who does the work so fast. Very good price, and great response time. Austin is very professional and always nice. He did a key fob for me years ago when one died on me and left me stranded. Highly recommend him!

I lost my only car key fob. He came out on a Sunday night and programmed me a new one so I could…read moremake it to work the following morning. The job was completed within 90 minutes from the time I called! Amazing and friendly service. Price was extremely fair, especially for coming out on a Sunday night. I will definitely reach out again if I need a locksmith, hopefully not though. :)

Truly grateful for 'G' of L G Locksmith. He helped me out at…read morean odd hour on a Friday afternoon to ensure I could fly out early the next morning as I was visiting a close family member from out of state following his surgery. I would L G Locksmith without reservation. Thanks again!