My wife and I purchased our second car from Wiscasset Ford this weekend and we were very pleased…read moreboth times. I must admit that I find buying a car one of life's most painful experiences. I never feel confident that I am getting the best deal or making a good decision. For better or worse, WF has their best price listed on the window sticker and there is no negotiation. The price is very competitive and I appreciate the fact that I do not have to haggle. The staff is excellent and they have a huge inventory that you can browse without high pressure salespeople. I definitely recommend this dealership.

had an issue with my car and had another shop fix it under an insurance claim but upon getting it…read moreback the issue continued. They told me they only reset the lights despite getting an insurance payout so my insurance agreed to having wiscasset ford inspect their work and finish the repairs. Wisscasset ford took my car completely apart, as told to me by my insurance adjuster when they went out to see it but wiscasset ford told them that nothing was wrong wirh it other than wear and tear. This i knew was BS given the fact that the first shop told me they didnt do all the repairs. My adjuster told me wiscasset ford would call me. That was on a monday. Crickets. Wednesday I called wiscasset ford to be told the car was all set someone would be texting me photos. Crickets. Thursday I was on my way to get the car since I was told it was all set despite not getting any texts. So I called them to confirm my car was ready to be told it was still in pieces waiting for approval on a text they never sent. I reminded them they didn'tsend me anything. I finally got their estimate for repairs that was just under 5,000! They wanted to charge me a crazy amount for new tires for one example. The same price i paid for a Toyota Tacoma but my car is a small 4 door sedan. Knowing their prices are way too inflated and I could get it all done at a better rate and my lack of trust in them, I denied all repairs, According to them nothing was mechanically wrong with it and I knew the issue was due to the first claim. They said I could picked it up the next day. I did, and it had even more issues now than it did prior. The undergarage protector to the motor was dragging on the ground. I heard the noise but had no idea where it was coming from, but when I smelled smoke I pulled over to investigated to see it dragging on the road. I had had enough called my insurance and opened a second claim against wisscasset Ford and had my car towed to my old mechanic in NH whom I did business with for 20yrs prior to moving to maine. Thankful for Triple A premium. They did infact confirm that the first shop did not do all the repairs covered under my first claim and confirmed damage done by wiscasset Ford. My car now had mechanical damage. My insurance will be going after them for reimbursement. I have never had a shop have not just poor communication which is evident by many other reviews but did damage to my vehicle as well. I wonder if any of them are actually certified. The worst experience of my life. Avoid!

I had a fuel leak with photo & written description of exact location that another business did not…read morehave time to fit me in. I scheduled at Grovers's two times both were canceled. Rescheduled the first time I had already driven 30 miles round-trip. I got there and they rescheduled me too busy. The third time going there they tried to charge me $61 for a diagnosis and said that they couldn't work on the car because it wasn't leaking when they looked at it. Come on I the photo and the written statement from the other business. I griped about the $61 so finally there was no charge.. The mechanic was a sour push. The owner was a stoic . I will tell anyone not to go there.

I really wish I had gone to a dealership instead! The work would have been a lot better, and I…read morewould've paid less! I was extremely disappointed with the job and frustrated when I got the bill!

I have bought several vehicles here and have never had a problem . Jeff is very thorough with every…read moreused vehicle he sells . He makes sure every recommended service by the dealer is done before he sells a car . He is very honest about repairs and even goes out of His way to make any repairs as cheap as possible but done the right way. My current Honda has 267000 miles because of him I see no reason I can't get 100000 more out of it . So if you own a Honda or you are looking to buy a used one stop by and see Jeff a Honda specialist. Tell him Nate recommended you!

Brought my truck in for inspection and it needed a few repairs to get the sticker, including front…read morebrake pads, rotors, sway bar links, ABS light, and few other minor things. Hank's Garage had a very quick turn-around from diagnosis, appointment schedule, and to subsequent repairs (very rare for local vehicle repair shops). Sean was up front about the repairs needed, kept me in the loop, and seemed to genuinely try to keep costs down. He is knowledgeable and personable and didn't try to oversell things I didn't need. Overall, a good experience and will bring other vehicles in (when needed). Ed Cousins

Shawn at Hank's Garage was incredible to work with. I purchased a van at auction from the State of…read moreMaine. It had a broken axle. He went to the auction site estimated the costs to repair, towed it to his shop and repaired the vehicle fully. Just in time for me to fly in from Texas and safely drive the vehicle 1700+ miles home. The vehicle performed flawlessly. Communication was excellent. I would highly recommend Hank's Garage for all your automotive needs.

First time getting my Rogue serviced here. I had a 57,000 mile brake job, changed all 4 brake pads…read moreand rotors...$1000 as expected. Brakes worked great, which is not always the case sometimes... I would recommend Lee Nissan in Topsham.

Great price and no hidden mark-ups! Fast and easy process to purchase a new car. They even drove it…read moredown to me in Southern Maine! Thanks!

Purchased a 2021 Kia Forte GT-Line back in April of 21, the buying process couldn't have gone any…read moreeasier, I walked in with a number, stuck to it and the was glad to walk out only paying that, couldn't say the same for Charles motor mall in Augusta who wouldn't budge $1500 on a brand new car. Fast forward to October, my motor blows, Rowe did everything they could as quick as they could to get the warranty process moving forward and today I received my car back with a new motor, radiator and thermostat at no charge at all. Being my first new car I was always worried that after the dealership received your money they could care less about customer service which I couldn't have been more wrong, the service manager joe couldn't have been more helpful and accommodating, highly recommend at least checking out the dealership if you're interested in a new car

From start to finish, buying my 2020 Kia Soul was difficult/exhausting. I drove to the dealership…read moreand found that the car I had wanted to buy was defective, as was the substitute that I had agreed to buy. Because of these setbacks, I ended up driving an hour to and from the dealership four times over Labor Day weekend, unable to enjoy other plans. And, once I took delivery on the car (that needed a new part installed to repair it), I discovered on my way home to buy groceries that one (or two) essential trunk components were not considered "standard." I have now lined my new car with an old shower curtain until I can buy parts unless this dealership does the right thing. So frustrating. My salesperson was nice, but that doesn't really cut it when you're buying a car. I'm wondering if my age and gender factored into the price I paid and the service I received. Or maybe if you're buying a low-end vehicle they don't care?

My Ford Explorer looks like the day I bought it off the showroom floor!! I'm so impressed and happy…read morefor the results!! MAD MIKES worth every penny!!

Mad Mike's has detailed my car twice and each time they did a superb job. It's one of those "you…read moreget what you pay for" situations. It's the most expensive place I ever used for detailing, but they have also far exceeded the work of any other detailing shop. Is worth the money to me.

1st off: mobile! **When was the last time your mechanic…read morecame to you on your day off? ** 2; Quality, fast service 3: Pricing with real savings! 4: Personality too! Seamless from start to finish; the following week my husband had his oil changed and is going for 'standard' mileage repairs next. Save your wallet for the things you want to do- Trent and Brandon are not only knowledgeable but incorporate competitive pricing too! Highly recommend!

The fellas were very professional and courteous. My tire gave them heck , but they got changed…read morefaster than I expected. I would recommend them any time. Thank you fellas for your hard work and speedy replies and showing up as fast as you did.