Friendly staff. My daughter and I feel comfortable going there and it's not one of those dentists that keeps selling you expensive treatments. Good reminders. read more

Seems just looking to make money and do work not required. First time in daughter was told needs almost all teeth to have fillings. Just moved to the area and previous check up 6 months ago no issues. No complaints pain or sensitivity but office said need all this work done. Shady. Not going back. I see someone else had posted a similar experience in 2023. :( Also did not complete cleaning and xrays in time allotted. Have to take time off work and need an efficient and skilled professional staff. This is not the place. read more

Dr Alfy always goes out of his way to fully explain things thoroughly and answers all my questions. Receptionist is excellent.

I went for the first time today and everyone was nice, professional and great. I am very happy I found Cypress Dental. They took good care of me. read more

Worst experiance ever with Dr Wael Alfy. Never have I had such an experience that Its just how to make more money and redoing what another Excellent Dentist had done (dentist went out of network reason changing) Dr Alfy was just his agenda and not reason why the consult was for. How he could squeeze and make money in redoing a who mouth of teeth. After many attempt of telling him lets talk about bottom. Top has already been done. Finally I sad sorry I walked out. I WOULD NOT RECOMEND this Dentist to anyone. Dissatisfied Patient 1 1/2 hours wasted read more

I came for my first visit in order to get established with this new dental clinic and was very nervous as it had been awhile since I had seen a dentist. I was very pleased by the staff as well as the dentist, Dr. Allison Bonsall! Everyone was so kind; welcoming, and very professional!!! My brother in law recommended me to try this clinic and I am so appreciative for this referral! read more

Dr Alfy and staff are talented, friendly and efficient! Fantastic! They are thorough, punctual and have great front office staff for follow ups! read more

This place has the best staff, very friendly. They go above and beyond every time to make sure you have what you need and are quick and efficient so that you are not ever in there longer than necessary. read more

After my own positive experience, I decided to take my son here instead of an in-network dentist. He was a little nervous (and I was, too!), but the entire staff at Cypress Dental was friendly and helpful throughout his appointment. Rocio, the dental hygienist, took extra time to explain everything to him, and made sure that he was not just okay, but actually having fun. And Dr. Alfy was top-notch as always. They were able to add in dental sealants to ensure his molars stayed healthy and cavity-free, and made sure I understood the cost of everything up front before moving forward. Working outside of insurance, I was really nervous about what this visit would cost me, but it was reasonable and well worth every penny! As a mom, my goal is to ensure my son has much better care and confidence than I ever had, and I'm so glad I decided to bring him here. We'll be Cypress Dental patients for life. read more

So I returned to Dr. Alfy's today to have 2 small cavities repaired. Once again, fast, friendly and nearly painless Procedure! On a scale of 1 to 10...10 being unbearable...the entire process was 1. The only moments of minor discomfort was having to open my mouth wide...and the cool temp of the water syringe. Also, Tyler was a HORRIBLY poor bame recollection on my part...the young Dental Assistant who helped me on both visits is named Jacob! And Jacob is a great young man, personable and friendly...and I'm certain that he'll be an amazing dentist especially since Dr. Alfy is his mentor. 2 great visits! Best Dental experience of my life! read more

Cypress Dental - I can't tell you if the reception IS comfortable because I wasn't in the reception area long enough! They get to you right away! - Cosmetic Dentists Near Me - Monterey, California

Wow! What an experience I've had with Cypress Dental. Right off the bat the receptionist was super helpful and answered all my questions, made it super easy to schedule my next appointment. Dr Alfy knew exactly what he was doing and made me feel really comfortable throughout my procedure. Xiemina was also really sweet and helpful throughout . I highly recommend giving Cypress Dental a try! read more

I've gotten 2 crowns, fillings and a night guard here with no issues at all! Great staff here along with plenty of reminders and grace if you can not make an appointment read more

Dr.Perla is the best and he works great for my little kids too! The ladies are so sweet and they have a treasure box which my kids adore. They are also very fast. Bi-lingual assistants are great for my kids too since they only speak Spanish. read more

Dr. Allie is excellent! Gentle, kind and knowledgeable.I highly recommend this dentist

since beginning of my daughter's dental treatment, and what happened with the billing part charging more than what the treatment really cost. I have talked to insurance calling back and forward, then I was right the charges were wrong and the bill went half of what they tried to charged me. Removed a teeth was wrong hasty decision they made take,  I don't know what was the real purpose of removing that teeth,  since my daughter before did not experienced any inconvenience on that teeth such a pain or anything .  my daughter's dental evaluation was created only in what is convenient for you, your office, and the money that you can earn from the insurance side, and also my side and what you can collect as a co-pay. Now she is suffering and bother because it hurts, makes her feel uncomfortable, food gets trapped, and many other things going on, something that didn't happen before. read more

I spoke with Stephanie on Friday who took all my insurance info, my past dental office, and personal info, and then we were cut off by accident on the phone. She later called back and left a msg. that she had scheduled me an appt. for Tues at 2:30 p.m. I called back on Sat. when I saw Stephanie's msg. and no one answered so I left a msg. stating I could not make that day and time. When I called back on Monday a.m., stating again that I could not make that time and hoping to reschedule, I was told by the Hispanic receptionist (no receptionist gave me a name) that I would be charged a cancellation fee because I did not cancel 48 hours in advance. I was in shock. I am thinking what?? I did not even make the appt. myself and explained that to her. She said she was sorry but that was the policy. I also said I DID call when I got the msg. on Sat. from Stephanie and left a msg. on the answering machine that I could not make that time. She said that they don't answer the phone on the weekends (duh?!) and I would be charged the cancellation fee ...even though Sat was more than 48 hrs ahead of the appt. and I did not make the appt. in the first place. The Hispanic receptionist said she was sorry I was upset but that was their policy. I asked for someone to call me back right away to discuss this. No one called back so I left another msg. specifically for Stephanie. When I called a third time, I was told by the receptionist ( a different one I believe??) that Stephanie was not in "that" office. And I said well which office is she in and what is her number because I only had the 1 number to call. She refused to give it to me and hung up on me. I then left a message that I would come by the office to speak w/someone in person in about 10 min. As I walked in someone at Cypress Dental called me and I said I am here coming into to the office now. When I got to the front desk, the white receptionist explained that Stephanie was not in the office "right now" and would not tell me when she would be back. The white receptionist refused to have Stephanie give me a call and refused to let me speak with a dentist in the office. The white receptionist said that that was normally their policy to charge for cancellation that is not done 48 hours ahead. I showed her the message from Stephanie on my phone that was transcribed, stating that we had been cut off and that she had scheduled an appt. for me w/o confirming I could make it on that date and time. I asked if that was a normal way for their office to schedule an appt. for a patient. She and the other receptionists refused to answer my question. Then the white receptionist and the other 2 Hispanic receptionists said they refused to be spoken to "that way"...even though I was asking a sincere question firmly. Really? Is that their normal practice? Crazy to me. I never yelled but was firm the entire time. I told them that that was not acceptable to me to start out as a new patient this way and I would not be going to this dentist. She said to leave or she was going to call the police. I said go ahead. I have no problem with that. I again asked if she would have Stephanie call me and she said, "no." Wow!! What a mickey mouse dental office!!!!!! I hope Stephanie will call me back as I did leave messages on the answering machine requesting this. She should know how awful I was treated. To say the least, I am not going to this dentist office. The receptionists are rude and incompetent to say the least. read more

Dr. Alfy's office is one of the best dental offices that I have ever been to. His staff's teamwork is phenomenal and you can tell that they have an established routine together. It was also nice to have some flexibility when scheduling appointments. I had 1 crown and 6 fillings all completed within the span of 2-3 visits! Thank you to Dr. Alfy and your team, Jimmy read more

Dr. Alfy and his staff were amazing. The services provided by Dr. Alfy and his staff were prompt and executed treatment and care in a matter that speaks for itself. Every detail about the treatment was explained in depth and they took their time in answering all of my questions and concerns. I'm extremely glad that I chose to make Dr. Alfy my primary dental care provider. read more

Been going for a few years and have no complaints. When I'm there I feel confident that they are doing a good job on my teeth!

A wonderful Covid safe location with a friendly kind knowledgeable staff! really great care and always willing to work with payments to get what you need covered. Also, Stephanie is an awesome hygienist and does a great job every time! The front desk girl name Sandy is awesome and the doctor is amazing. read more

Dr. Alfy is the best dentist I've ever been too. Super nice, gentle, and funny! I had my teeth cleaned last month and today I had a chipped tooth fixed and was fitted for a night mouth guard because I've been grinding my teeth. It was easy! I took photos of Dr Alfy and his hygienist from my point of view!!!!! ( in the chair). He laughed and I had to tell him to look serious! Very funny guy! I highly recommend. I already changed all of my dental records over. read more

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Cypress dental is a excellent place, I have been coming here for years now. Dr Moy is very friendly and understanding plus all of his staff is very friendly and welcoming. read more

Cypress Dental - Happy teeth= happy smile= happy life - Cosmetic Dentists Near Me - Monterey, California

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Cypress Dental is fast, friendly, and extremely efficient. They got our family of three in for cleanings and fillings within two days! They are in network for tricare. Dr. Alfy is appropriate and conservative with his treatment plan. So glad we found is gem! read more

I had to get my 90 year old mother in for a last minute, much needed appointment for a loose front tooth. She has been seen at this office before and the staff is quite understanding about the fragile care that my mother needs. Appointment worked around my schedule needs and I am so grateful! Thank you:) read more

I have used the same dentist in Tucson for 20 years. When I moved to Monterey, I traveled back and forth to Tucson to get my dental work done. I struggled to find a good dentist in Monterey. I have tried 2 other dentists in town that felt like high pressure sales and poor bedside manner. Dr Alfy has been an amazing, kind, and gentle Dentist and I have actually enjoyed every experience there, including 2 fillings (I know, shocking to me too!!). He's very passionate about his profession and very knowledgeable. He goes out of his way to recall details of my life and make me feel comfortable during each procedure. I really can't say enough good things about Dr. Alfy. read more

Dr. Moy and his staff are all very friendly and they make you feel like family... I have been a patient of his for about 10 years... Even though I live in Bakersfield, CA I still drive the 3.5 hours every 6 months for a cleaning. He is very meticulous in what he does and I have not met another dentist like him. He grades his patients on an A-F scale (you better be flossing for that A+) :) besides being a dentist he is very knowledgable in other areas, so if you can, quiz him on history (specifically the Civil War). Your visit will not feel like you are at the dentist... read more

I use to see Dr Moy he was a great dentist now there's a new owner Who seems to care very little about the patients and more about money his treatment plan was so big that not even putting together all the years I saw Dr Moy equal the amount of money he wants to charge me for the treatment he says I need. I do not recommend him at all. read more

I hadn't been to the dentist for eight years. Dr. Moy's staff is friendly very informative and caring. Dr. Moy showed genuine interest in my dental needs and encouraged me to better care of my teeth; and giving me the tools to get the job done. I have found my new forever dentist. read more

They saw me the same day I called and were very thorough in the exams and helpful in explaining everything about my teeth. Love this place

Recommend by a friend they were great. Stuff super friendly and caring. Doctor was very nice and gentle. I highly recommend this dentist to anyone who is looking for one. read more