I've been visiting Summer Smiles for many years. I love that they honor my appointment time and…read morenever keep me waiting in the lobby for more than a few minutes. They keep very well staffed and speaking of, the front desk staff and hygenists are all very nice and make me feel comfortable during cleanings and particularly during more extensive dental work. This office is conveniently located on Stacey Rd in Allen, west of Hwy 75.

I truly appreciate the step-by-step guidance provided to help improve both my dental health and the…read moreappearance of my smile. The doctor and the entire staffs are incredibly patient, friendly, and helpful. Clean environment and modern equipments are trustworthy points.

Second visit thus far all has been positive considering I do not like the dentist office, childhood…read moretrauma.

The staff are caring and thorough with their patients dental care. I have been going there for…read moreseveral years l, and I am grateful to have found them. Thank you!

This office was completely professional and accommodating to my 4 kiddos! Their dentist made sure…read morethat it was a pleasant and fun experience!

Absolutely not. My son went in for fillings. I declined the nitrous oxide as he didn't need it. Dr…read more Ratrice Jackson then started to work on his fillings without any numbing agent whatsoever! I saw my son balling up his fist due to being in pain and questioned the reasoning for no numbing agent to which the Dr. Jackson then stopped and placed the numbing agent on my son since I seemed to be bothered by her not using it. She literally started drilling in his mouth. Then Dr. Jackson kept leaving the room for long periods of time. She changed her gloves a total of 4 times.This procedure should not have taken an hour. Now my son is complaining of pain and I have to take him to see another dentist to review the work that she did. I have never in my life had fillings done by a dentist without a numbing agent and the audacity of her to do this is asinine and I will be reporting her. This is a children's dentist office for crying out loud!

Billing department is a liability to livelihood of this business. They're under no obligation to…read moreverify coverage but you're obligated to pay. For me it was work the dentist recommended and wasn't teeth initially bothering me but agreed thinking insurance would cover. Work was split in two visits so they had time to verify coverage. Three thousand dollars later out of my pocket and crazy excuses from billing. Still love their assistant Andreea though but sadly lost trust in rest.

They gave medicine and wanted us to sign a dental payment plan while not coherent enough to discuss…read moremoney.

Dental care is rated "Good". Weakest part of this practice is the administrative group that…read morehandles patients checking out after dental service. When checking out after dental service, the administrative person usually over-collects from the patient what is really due after dental insurance pays. This results in the patient overpaying and leaving a credit on your account. It happens so frequently and the over-collecting is always in favor of McKinneyDentist.com. The administrative group can not be trusted to handle the actual check out process accurately.

They are so nice every time I come here. I recently got my wisdom teeth taken out here and they…read moremade me feel very comfortable. Very professional and always have their stuff together! Office is super nice as well and love coming here when it's time for my dental checkup. 10/10

From the moment I walked in, I was greeted with warm smiles and such a welcoming atmosphere. The…read morefront desk staff was incredibly helpful and kind, making check-in super easy. I went in for a deep cleaning and one cavity fill, and I can honestly say the entire experience was top-notch. The dentist and dental assistants took their time walking me through every step of the process, explaining what they were doing and making sure I felt comfortable the whole time. Their professionalism and gentle approach really stood out to me. What I appreciated most was how transparent they were about finances. Before starting treatment, they ran my insurance and reviewed the cost breakdown with me, so there were no surprises at checkout. That level of honesty and care really made me feel at ease. Overall, the care quality was excellent, the staff was amazing, and the entire experience felt smooth and stress-free. I'm so glad I chose Mint Dentistry McKinney off Eldorado -- I'll definitely be coming back and recommending them to friends and family! I have been going to this location for two years and will continue to go back!

Came in to get ONE veneer fixed since it chipped on thanksgiving. Ended up with a whole mouth…read moreevaluation, X-rays, cleaning, the whole experience. Come to find out the front desk girl didn't hear me correctly. Excuse me?! Still getting charged for everything. Why the hell would I want to get the whole experience ever?! Especially when I'm walking around with a broken front tooth! Front desk girl came in to tell me the charges and started by saying that I would need to set up two more appointments. I'm sorry I need this tooth fixed today. Then she proceeded to have to run back and forth because she didn't really know what was happening with everything Also they don't tell you the price until AFTER they've taken your X-rays. The dentist didn't wait very long for the numbing gel to do its job since when she administered the shot I started crying and was almost through the roof. Very terrible experience. BEWARE!!!!!!

I love everything about this place from the front office to the doctors and the decorations…read more The front office girls are always very efficient and welcoming. I was always greeted immediately after I open the front door. They are always clear on how much I have to pay and always helpful when I have insurance questions. The place is always super clean, and the decors are modern and gorgeous. They have gaming stations for little ones while waiting. This office has many stations to see multiple patients so you don't have to wait very long before being seen. The doctors are all so knowledgeable and caring. My first doctor was Christine Coughlin, and she was so kind and helpful. I knew I'd need a lot of dental work done and it's extremely overwhelming both mentally and financially. She calmed me down and helped me come up with a plan that's just right for me, and they offer many options to pay for the treatment. My second Dor is Dr. Vinhson Nguyen who is so skillful and knowledgeable. He was very gentle and caring. Not once did he make me feel like I was just a job to him. He made sure to ask me how I was feeling throughout the whole process (new crowns and cleaning of decay which is very close to my nerve). He personally called me to check up on me. WOW. I broke my temporary crowns because I would grind my teeth very hard while sleeping and they were able to squeeze me in their schedule that day. They stayed way past closing time just to make sure I'd be okay and pain free. All I have to say is I feel grateful to have this group of people to care for me, so I'm not sure how they would ever get anything but !!!! Thank you guys!!

The staff was super friendly and helpful and obviously going to the dentist is always going to be…read morean uncomfortable situation however, Brittany the Office Manager did a great job of explaining my benefits to me as well as checking on me throughout the procedure. My Dr was also super professional and did a great job!

This was an amazing experience for my son! And for his Mom The staff did a great job explaining…read morefrom start to finish! Loved the office tour and how everyone was so cheerful and knowledgeable! 100/10

The office has serious issues with billing and misleading parents about being in network. We were…read morenew in town and were taken advantage of. We emailed them to discuss the problems and they simply ignored us. They also claimed to have fixed my son's molar issue but it had to be redone by another in-network provider. We took all the precautions they said and my son still vomited. They never told us he should not have dairy the night before. They give little toys to your child though, if you are willing to pay thousands of dollars for a rubber toy worth a few bucks!

Have been with Monarch Dental Murphy, TX for years...used to be good, but no longer. They also…read morehave seen a turnover in staff. Went in for a 6 month cleaning and questioned a charge on the bill when I went to prepay for the service. I was told it was because of my dental history of having a root planing, but that had been years ago and I have been on a 6 month, normal cleanings for at least the last 2 years. The dentist had said everything was fine at each cleaning and they were not doing anything different from a normal cleaning. I asked what the charge of a normal cleaning was since I assume I'm being charged more and they wouldn't tell me. Then I told them I was going to file a complaint, but would pay for today. They initially took my credit card, but then refused to provide service and do my cleaning.

They have gone downhill since a different corporation took over. They cancel appointments, and…read morenever go over the health of your teeth. I switched dentist and was shown bacteria sitting under an old filling that needs to be handled. Monarch never discussed any issue. Most unprofessional group ever.

After reading some reviews on here I was a little shocked at what I read. I had a complete opposite…read moreexperience as some mentioned below. First, no one in office asked me to write a review. I am writing this because I am so grateful to the entire staff. This was my 4 year olds first visit. His cleaning appointment went well. Hygienist and front desk were extremely helpful and very caring. Unfortunately my child did have to come back for some fillings. Our second appointment was just as wonderful( as could be given stressful situation ). Everyone was so compassionate for my little one. I really felt like he was in caring hands. I was also allowed to go back with him for procedure, which really put my mind at rest. Dr. Pearson took his time and addressed any concerns we had. Again, I cannot thank everyone here enough for making my sons first dentist appointment and procedure as stress free and pain free as possible. I really felt like the whole staff went above and beyond to make sure my child was secure and happy. I know they took extra precautions and steps that would not have been done at a regular dental place.

Very friendly staff, excellent waiting room and overall appearance. Dental hygienist was amazing…read morewith my autistic son. She got him to do X-rays even though it was a struggle. Dr Pearson was very friendly and understanding of our situation.