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    Cypress & Bloom

    5.0 (4 reviews)
    Closed 10:00 am - 4:00 pm

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    Services - Cypress & Bloom

    Floral design and installation

    Flower arrangement

    Cypress & Bloom Photos

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    2 years ago

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    Flower Bowl Florist - Peter Cottontail.. Perfect for Easter!

    Flower Bowl Florist

    (322 reviews)

    $$

    WOW! Gorgeous arrangement! I have already recommended this florist and would use again.read more

    A friend's passing promoted my search for a place to order a flower arrangement for the memorial…read moreservice held in Lafayette. A search on Yelp led me here. As I checked with friends about joining me, I decided to call them to get more information and place an order. Calling on a Monday later afternoon, I learned they were closed and called again Tuesday. The lady sounded busy so I kept the conversation brief in getting her advice in going online. I did this and after reading and navigating I placed my order. I received a confirmation email (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=pcDusU-EwnIdwbtLiWW5-A) and shared it with my participating friends. After confirming a friend was attending the memorial, I asked him to take a photo for our group. A few days later, I asked him about it and he said there were only a few arrangements there. He shared this photo (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=xAiHZiYClrW8pmNerRLwEQ) which confirmed they were delivered. He didn't see any card or identification on it so perhaps it was handed to a family member. Thank you, Flower Bowl, for helping us with this solemn tribute. My only suggestion is that you consider sharing photos with your customers by email or text when not ordering in person. *** I understood that they were likely busy as I called during the week leading to Valentine's weekend.

    Flowers of Joy - Beautiful Tropical Flower Delivery to Concord, CA

    Flowers of Joy

    (54 reviews)

    I called this "business" earlier in the week to order a dozen roses to be delivered on Valentine's…read moreDay. Pretty simple right? My order was taken & I clearly provided the information for delivery (my cc was promptly charged even tho the person taking my order didn't know the exact fee... for a dozen roses...). The destination is a 5 min. drive from the recipient. This costs $140; that's fine. It's important to me that the flowers get where they're supposed to go, WHEN they're supposed to go. That's the whole reason I'm calling a professional florist. They deliver the flowers a day early, seemingly for no good reason. When I realize this, I immediately call to explain what's happened. I could have bought beautiful roses from anywhere else for much less & taken them myself... the TIMING is important in the florist business (I assume?). I calmly ask to speak w the mgr. & I receive pushback. The lady who answers the phn doesn't want to track down the mgr.; I can just tell her about my issue. So I clearly explain what is wrong & (when asked what should be done) that I expect a partial refund or some form of compensation for my $140 dozen roses delivered a day early before Valentine's Day. Ppl make mistakes... but... The sole reason I'm even leaving this review is bc of the lackadaisical, almost resentful tone & attitude of the lady who fielded my call. She is the opposite of what a business owner or founder would want for customer service. If timing is important to you when you order flowers, you might want to avoid this business. That would merit a 3 star review. If customer service is important you, def. avoid this place. This is a 1 star review primarily for the tone-deaf reply I rec'd when I initially expressed my dismay: "well... you know, mistakes happen, & I mean, they were delivered."

    No issues with delivery or card. However quite disappointed in the arrangement. The photos show the…read moreonline photo of the secret garden arrangement and then the photo of what my friend received. Totally different in terms of the shape of the design, amount of greenery, color palette of the flowers, etc. I really liked the asymmetrical and natural style of the online photo while the one my friend received looked like a standard old-fashioned dome shape. Also, I thought the pastel colored lisianthus, astilbe, rosemary, and garden roses were chic choices in the online photo. The bouquet received had brightly colored standard roses and baby's breath that I could have easily gotten at a grocery store. I also paid an extra $20 for extra stems beyond what was shown online. I understand each design is unique and will not match the website exactly - but in this case it was not even close, I would have appreciated a call first if the right person was not available that day to make this arrangement or if they did not have the right flowers on hand.

    Cypress & Bloom - florists - Updated May 2026

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