We stopped by Thrill Point Motorsports last Saturday to look at beginner dirt bikes for my…read more12-year-old son and honestly we expected to just browse for a bit. Justin spent a good amount of time walking us through different options without making us feel rushed or pressured into buying anything bigger than what we needed. Since this was our first time buying a dirt bike, we had a lot of beginner questions about maintenance, safety and sizing. Joe also helped us pick out a helmet and riding gear that actually fit properly instead of just grabbing random items off the shelf. By the time we left, my son was already planning his first trail ride for the weekend. The whole place had a laid-back atmosphere that made the experience feel comfortable from start to finish.

I was looking to buy a 2 year old dirt bike, still new. It was marked down $250. When I asked for…read morean 'out the door' price, they tacked on another $1650 in taxes and fees. The taxes I understand, but that was more than a 30% increase. When I asked if they could knock some off, the best they would do was knock off $150. My son, trying to help, called and asked to speak to the manager. He asked the manager if they offered a military/veteran discount. The manager's reply? "Now why would I want to do that?". Many motorcycle manufacturer offer a military/veteran discount. If you are active duty military, a veteran, related to one, know one, or have respect for military personnel, don't give these people your money. They obviously have no respect for the people who sacrificed so much so that they could be free.

This place was the first brick and mortar motorcycle parts store in the city of Cleveland outside…read moreof the dealerships it's been around forever and it is absolutely the best way better than Santa's motorcycle supply this place has got it all Great attitude from the people that work there bikers who treat you like a biker I don't buy my parts anywhere else CMS is the bomb!

CMS is my number 1 go to store for my motorcycle needs. They don't always have what I need for my…read morebike but one thing they always have is a very pleasant attitude and knowledge. I've been going here for well over 20 years and they also have great prices.

Everything, first I brought him 3 porthouse steaks great steaks, not a word about hey Thanks not a…read moreword kept bike 3 weeks that had only 9000. Miles on it he replaced both 02 sencer, and crank sencer did do a dam thing he said he road it he lied, said it runs better, no change ,I don't think he knows what he's doing charged 250.00 cash plus 60.00 for steaks, PLEASE DO NOT TAKE YOUR BIKE THERE.

Great shop Bob does amazing work. He is thorough and give options. Need a radio upgrade I will be…read moreseeing him soon!

If you need anything motorcycle wise this will be your place to go they have alot of helmets that…read morehave a pretty good variety to choose from to clothes and miscellaneous things you might need

A+ Exceeded my expectations on every level. The staff are welcoming and extremely knowledgeable…read more The store is packed with the latest gear, clothing and accessories. Helpful in every area. Ordering parts is easy and staff are friendly and assist you in every way possible. There is ample parking and easy to find off of the highway. Stop in and you will be AMAZED like I was with this Super Store! 5 STARS!!!

What a gem! Great place to visit for any motorcycle…read moreenthusiast. The owners are very nice and helpful.

Nice museum with a ton to look at. Bear is very informative about all the items on display.read more

I'm noticing that google reviews are 5 stars and generally no specific. Then I'm seeing 1-2 stars…read morefor specific people who got "screwed over." Yelp confers the negative reviews. Specific cases of people getting the shaft. Feeling mistrusting with this shop. YOU HAVE BEEN WARNED. Took a bike here for a grinding noise and the shop replaced BOTH rotors and charged for parts and labor to only have the grinding still remain. I'll be taking this up for a third attempt to actually have the issue addressed this week. Also noticed that they phish for business when you arrive. Not sure if they are hurting for the business?? Red flag?

They really go above and beyond to accommodate anything you may need. I told him my situation and…read morehe did everything in his power to help.

I needed parts.. they had parts.. all kinds of them... worked with me to get what I needed sold and…read moreshipped fast.. everything packaged and secured extremely well.. no damage found on anything ..spent about $2500 dollars on about 10k worth of parts.. all NOS takeoffs from zero mile bikes... these guys are fantastic to deal with.. I am constantly telling people about them...

Fixed my 2002 Honda ST1100. Did my brakes and hydraulics in…read more1 day. Friendly and fair prices.

This place is heads and shoulders above my former Royal Enfield dealer in Pittsburgh (Tarentum…read moreactually). I would rather drive the extra distance to come here, and be treated like a valued customer, than to waste my time at a place that doesn't care about me, my motorcycle, or my time and money (Gatto). Motozilli has proven on several occasions that they take motorcycles seriously, and yet, still know what it is like to have fun on them too. The owner, Jim, and all the staff I have encountered, Duane, Chris, Paul, and Aaron, know me by name, greet me when I walk in, and provide a high level of professionalism and enthusiasm. That is rare in today's business world, and I want to commend this dealership for all they do. In addition they have both merchandise and parts available on hand, and at a good price. Five stars, and a giant Cheers to Motozilli !!!!!

Bought two brand new jet skis without financing. They gave us problems over not buying a trailer…read morefrom them. They did not give us any jet ski covers and no dealer incentives. The dealer also put old batteries in a brand new jet ski and removed the time stamp stickers and was left stranded on the lake. The jet skis are 2025 high output wave runners.

Greeted immediately as I entered the building. The sales staff was very professional. I asked a…read morecouple questions about a specific model. And was given exceptional service from the sales staff. The parts staff is what needs some assistance. I stood in the parts Coral for about 3 mins before I was asked if I needed help. I felt rushed by the associate. I was not given the same service the sales department gave me. I did make a purchase but Unfortunately they didn't have what I came for. I left with this unsatisfied feeling. I'm heading home. And I'll order the part online. Because I felt the parts department didn't really care if I was there or not. What a shame. Because this place really looks nice inside and out. Oh and one more thing. This is my first visit to this location. L

WTF is up with all of these negative reviews?…read more HORSE MANURE! I've been a customer of RRMS for a while now. They have always been professional and accommodating. Mostly i've used them for storing a bike or getting service done. Back in April, 2020, I purchased a brand new leftover 2019 Suzuki Boulevard C50 down in Kentucky and from day one there seemed to be a minor clutch issue (would shift from 1 to 5 but not from 1 to neutral so easily). I took it to Rick Roush in my Ram truck a week ago with only 55 miles on the bike's odometer and they came out to the loading dock area and figured out right away that the issue was, the factory did not set the clutch properly. It was at 9mm when it should have been at 2mm. They adjusted it, test rode it, and whattya know, the clutch works perfectly now -- goes right into neutral and all the gears easily. Great service. As far as selection and prices, I have not as of yet purchased a bike from Rick Roush but their selection has always been great and their prices have been fair. Obviously you can shop online, find the best deal you can, then see if Rick Roush can match. If you need to store a bike or you need service or parts, this is the place to go. They have always gone out of their way to accommodate me. I also needed an additional key for my bike and they made it fast at a reasonable cost. Definitely give Rick Roush a shot. Stay Safe!