They are so very nice and professional. I had Volt House do the breaks on my bike and the did an…read moreabsolutely horrible job. They also refused to stand by their work. Not here, they are wonderful!!!!!

Earlier this year as a tribute to my late mother, I wanted to get an update from my 2007 Cervelo…read moreCarbon Soloist with some money she left me. From the moment I came to the store, the staff (Chelsea and Kristen) knew what I was going through and what I wanted to do. In selecting my new bike they let me know what was available and how it could be modified so that I get the best possible ride. The test rides and accessory selection were fun and exciting. The anticipation was grueling at times, but when it was ready it was all worth it. Since then, I've been well taken care of with tire maintenance and tune-ups. This place is truly a community/family for which I plan to be a part of for many years. I look forward to attending a workshop and going on group rides...once I retire within the next year.

Watching GCN and other cycling YouTube videos, I've often heard the term "legendary bike mechanic"…read moreused from time to time, and I always wondered what that truly encompassed. I recently took the Park Tool class with Cory, and now I have a better understanding of what a bike mechanic legend is. His extensive bicycle knowledge was very apparent as soon as I saw him tinkering with bikes or my bike for that matter. I am extremely grateful that I didn't procrastinate or pass on taking the course. It was a fantastic experience and I was able to swap and upgrade parts on my bike "myself"--with Cory's support. I am honored I was able to do this with assistance from Cory. Since then, I have decided that, as long as circumstances allow, I will always take my bikes to their shop for servicing. I highly recommend both the course and their shop to anyone. You will not regret it.

OC Bike Garage is a Lifesaver!…read more I recently bought a Tesway X9 dual motor e-bike and spent two frustrating hours assembling it, only to discover a major issue: the Shimano gear shifter, a part essential to the bike's entire functionality was completely broken and inoperable right out of the box. Feeling defeated, I called OC Bike Garage, and Chris answered. He immediately understood the situation and asked me to email him a few pictures. He explained that Shimano has a great warranty and he could likely fix it, especially if they had the specific part in stock. Cory emailed me saying if I can bring it in they might even be able to get it turned around the same way as they have a Shimano that's comparable but just a different material (chrome). Long story short, I rode the bike down to the shop. Even though I didn't have an appointment, the incredible team there got me in! Cory helped me when I arrived, and they found a slightly different, compatible shifter to replace the broken one. Within just a couple of hours, the fix was done! The service didn't stop there. Since the broken shifter was the last step of assembly, I hadn't had a chance to adjust anything else. Bill went above and beyond and even helped me adjust my brake handles to ensure a perfect fit before I rode off. The entire crew at OC Bike Garage is awesome! They turned a major disappointment into a fantastic experience with their quick, professional service and genuine willingness to help a new customer. If you need any work done on your bike, especially an e-bike, this is the place to go. Great shop, amazing rates, and a great group of people! Highly recommend!

Not really a review but more of a heads up. Went during business hours (Tuesday at 4pm) and the…read moreshop was closed. No note, just a closed sign and locked door. Looked through the window and the showroom floor was completely empty. I guess they are out of business or something. No updates on Google or Yelp. Phone goes straight to voicemail. Bummer, I was hoping for a pro tune on my shock.

Great experience working with them on a full suspension maintenance on my Stumpjumper…read more They did a great job, bike ride great after and someone called a few days later to make sure everything went well with the bike which I appreciated the follow up even though it was a relatively routine maintenance. They also sell Ibis bikes if you're looking for one of those I'd for sure consider getting a bike from this place.

Great service. The guys in back are super knowledgeable and helpful. Highly recommendread more

Great shop! 1st time customer. We come to this shopping center every weekend, but never saw this…read morebike shop before. Our bikes needed repair. Staff members are welcoming, professional, and polite. The maintenance/repair department staff is very knowledgeable and helpful. Prices are average to other shops. If you are shopping for bikes, they have tons here. Hardtails, full suspension, electric, mountain bikes, cycling bikes, etc. Also, tons of accessories to choose from, from clothing, to safety, to maintenance and care of the bike. Lots of parking available. Excellent shop overall!

Bike shops are driven by bottom lines. Most bike shops are there to sell you bikes or gear. They…read moreoffer you sales and bike fits hoping you roll out with a nice shiney new bike and a few dollars lighter. But what is TwoHub's bottom line? I was looking for a new bike, but wasn't quite sure what I wanted. I ruled out Trek, Specialized, Cervelo and Pinarello. I called TwoHubs and chatted with Chary about Factor. They said they had more than Factor bikes. They had Bianchi, Wilier, Orbeas, Factor, Cipollini and yes, Pinarelos. Probably a whole lot more. They got some really high quality stuff. So it was worth a stop in their shop. My gosh, am I glad I went. Their shop was filled with all the coolest bike builds on display. They had some of the coolest wheels on the walls. They got vintage Colnago and Bianchi frames built up. This wasn't a bicycle wholesale shop. It was a custom, built it according to the customer, kind of shop. I got a chance to chat with Chary, and was he fun to chat with. He's got all the insights, know-hows and latest news. He's got all the tips and advice to help you build a super cool bike. Chary is here to work with you on your dream build. Over the next few months, I worked with Chary on a bike build. There were a few hiccups along the way but nothing that the shop wasn't ready to address with the manufacturers/distributors.  One thing became very obvious at this point. This shop was filled with passion. A passion for all things cycling. From the gear, to the rider, to the culture. So what's TwoHub's bottom line? They want to make sure you enjoy what you ride. So what did I roll out with? Check the pictures.

Prefer zero stars but this option is unavailable! I left two e-mails & two VM…read morere: an order I was attempting to complete. It has been more than two weeks without a response. Obviously, I won't be making this $3K purchase.

On 2/11/26 I had the best experience to date with SoCal bike Den. The parts counter guy Nate made…read moreme feel like a valued customer and Eric and Steve have a combined experience of more than 50 years and it shows in their quality of work. You should definitely use SoCal Bike Den for all your motorcycle, ATV and ebike upgrades and maintenance. I promise you that you will not be disappointed.

I left my son E bike over there to bleed the brake. After they called to say it's ready for pick…read moreup, I arrived five minutes before closing, there been nice enough to check me out. But when I test the bike in the parking lot, I find out that the brake is not working. I left the bike for an extra day. Next day, when I picked up the bikes, we tested in the parking lot and it was much better still Not 100% but better.

The store itself is so well organized, clean and inspirational. But what truly makes Laguna Hills…read morethe best REI I've ever been to is the staff. In today's world, excellence is not common. Emma, who was at the register, personifies attention to detail, genuine care and true excellence. In small talk, my husband explained to her that I have been having health issues with forever plastics in my clothing. That's why we were there to buy Merino wool. Immediately, she looked at all o f the tags from the clothing we assumed was pure wool, and found out two of the 3 pieces actually had over 40% polyester. She went even further and went back to the clothing area with us and found 2 pieces that were 100% wool. Emma also has a great personality, sense of humor. Before we left, we asked to speak to her manager since we were so impressed. When Lisa came out to talk with us, we were blown away. She, too, has that same level of care and excellence. We are definitely fans of REI, and will always be loyal to the Laguna Hills location!

This REI is much bigger inside than expected from the outside. Everything is laid out nicely with…read moreplenty of room to see everything rather than cramped aisles and displays. Located right off the 5 and El Toro in the Trader Joe's shopping center, there is plenty of parking with a bakery just across the parking lot, and a great Mexican restaurant next door. They have lots of high end backpacking supplies, tents, shoes, clothing etc.. and they also have more budget friendly options. Not crazy about their pushing the "membership" but it's not a requirement so you can shop away without it... I think it does save you money over a few purchases. Lots of gifts to be had here.. I was surprised how many cool little things they had that made great gifts and are not camping specific.

They offer cerainty in your purchase experience…read more Beyond Bikes is a high end shop for electric bikes. The store is lined with the latest electric bikes: Monday motorbike and Motiv. The store is one of the elite distributors in Orange County. The owner is considering offering customers the opportunity to rent bikes in case you don't know what you want and want to ride it before you own it. That is the best part about the store. If you think you want an electronic bike here is where you can touch and ride them to be certain how it feels when you arr on it. Atmosphere: 4 stars. Place is a little crowded with bikes but it is clean. Service: 5 star. Management is very knowledgeable about the bikes and rules around them. Value: 5 stars. If I had bought one last year I could sell it used for what I paid it. With inflation it is cheaper to buy now. Quality: 5 star. he bikes top quality These two wheeled vehicles can get up to 28 mph and cover a distance of 40 miles depending on the road and if one is going up hill. If the store has one shortcoming it is that it sells out of its best bikes. They do, however, take pre-orders. They also do custom orders and alterations. I believe repairs as well. The owner, Andrew, is an electrical engineer and quite knowledgeable about the wiring and power supply. His wife is a lawyer, so his clear on the laws and freedoms about riding them in bike lanes and such. They can be recharged with a ordinary wall outlet. They have the potential to save a great deal of gasoline by using them for local errands and grocery shopping. The shop is clean and has some excellent sodas.

What a wonderful bike shop!!! I was looking for a mountain bike but living in this hilly area in…read morethe summertime, I started considering an e-bike for the uphill assist. Andrew was so extremely helpful and friendly! I've never touched an e-bike til I came here and he showed me the ropes! After a test ride, I was hooked and placed an order for my first e-bike. They will also assemble it for you and I'm so thankful for that because I hate assembling things LOL. Can't wait til it arrives! If you're looking for an e-bike I highly recommend this shop. Clean and wonderful little shop and customer service is really the best I've received from any bike/sports shop. Ask for Andrew the shop owner if you can!

Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

As a new member visiting the store for the first time, Trevor is exactly the sort of person you…read morewant helping you. For the short time I needed help somebody at the store, I felt supported from the first moment and proud to be a member. The store was clean, well stocked, very organized, and had lots of great selection across all the kinds of things you think you might find at the store like this, and some surprises too. In one trip I found something for myself, my wife, and my two young kids to prepare us for an upcoming camping trip. We will be back.

Trek Tustin, CA is absolutely amazing. The team is incredibly knowledgeable, determined, and always…read moreready to help. From the moment you walk in, you feel supported and taken care of. Jeff is an expert when it comes to custom bike fitting. His attention to detail is next level, and he's fully dedicated to getting you as close as possible to the perfect fit. The rest of the team is just as impressive everyone is friendly, professional, and extremely knowledgeable about Trek and other products in the industry. I highly recommend this location to anyone looking for expert assistance, top-tier service, and a team that truly cares about your riding experience.

Excellent service, and fantastic bikes. Our family has bought four bikes from this location and…read morewe've never had any problems.