I just want to give a shout-out to TK and the Cycleogical crew for exceptional service! Based on my…read moreown experience and observing how they treat other customers, the team goes above and beyond when it comes to both customer service and technical knowledge. They are kind, patient and extremely thorough when it comes to both servicing the bike and supporting the customer.

These guys are honest! Rare to find. Good service at reasonable price. I thought the bike pads…read moreneeded replacing, they told me 'nope, just need a brake adjustment' Saved me some $ and did a good job of it. Owners is a good dude, employees seem engaged and smart.

Relaxing experience buying from Synaptic, especially because we weren't that well-versed in the…read moredetails of eBikes. Shaun was knowledgeable, answered our questions, and importantly, did not pressure us in any way. He helped me select the best bike for me. I'm on the petite side about 5'3" and some frames were a bit large for me so he showed us the Lectric XP-4 Step -Through. Perfect bike for me and Laguna's hills. It also folds!!!! He also had the company ship us the parts that weren't in the store but came with the bike. Ex. Top Tube bag etc. They do have other brands besides Lectric. I tried the Aventure, great bike but a bit too tall for me:) Overall, highly recommend this bike shop! Easy parking in front and you can grab a coffee nearby afterwords.

Took my dinosaur (non electric) bicycle there for a minor fix. Great service. Friendly and fast…read more And a sweet brown Lab. Recommend.

I also forgot to mention that we were able to get a 5 year warranty and the company offers a great…read morewarranty with bike locks as well! This is amazing since buying an electric bike feels like a small investment, I feel confident about spending my money and a company that stands behind their products! I know I can also reach out to Danny wiwth any questions and he'll point me in the right direction. Can't say enough about that customer service, especially as a busy mom who sometimes can't quite remember who to call. Can't wait to pedal around town this summer!

TOOK bike in for repairing a flat at 645 odometer miles. Danny insisted I leave the bike at Pedago,…read moreclaimed it needed 1,000 miles service/ safety inspection.(I had just paid him for that service a few months prior.) Bike, when I left it at Pedago in Dana Point, was working fine,less than a year old just never went up inclines at less than 4 bars on battery--- which Danny falsely claimed it was capable of at ALL battery levels). Another of Danny's lies. When I brought the bike in in April 2024 it worked ok and still looked new, it was returned to me dirty , HAD NO FUNCTIONING BRAKES,would not even slow down when I pressed the hand brakes upon the first time I rode it after his "safety/service" . COMPLETE IDIOT! Then he would not return my 2 texts nor 2 phone messages and a written letter asking him what was going on with my trike and refused to answer the phone when I called him during business hours. Save your money and possibly your own life by getting service done elsewhere. Danny, your response is another set of lies. You sabotaged my etrike in April 2024 . Your " service" that you charged me over $100 for in April 2024 could not have been done at all since the brake pads were the original pads both front and rear and worn and never replaced during ANY service you charged me for and the chain was not even oiled by YOU ever. The only Pedago store I have ever been to for service is yours in Dana Point, so stop trying to damage other Pedago dealers with your vindictive,irresponsible actions. The fact that in court you falsely claimed I rode the trike too hard is PATHETIC. I have 3 herniated discs , ride slowly on the sidewalk to avoid any jiggling and take care of all of my means of transportation . I have a 2023 Tacoma that looks like new and I used to have a Pedago e-trike that looked like new until you damaged it as "payback" for leaving an honest review about the lack of power your e-trikes have.

Needed mobile service on my commuter e-bike. Routine maintenance, disc brake pads, adjusting,…read morebleeding the brakes and a new chain. Matt meet me at my place of work, and did a fantastic job at a fair price. I highly recommend him!

Matt was great! He came to replace the inner tube on the rear tire of my brother's specialty…read moreelectric bike. He not only did that, he went above and beyond and gave the whole bike a review and made sure it was 100% safe and properly aligned. He was friendly and professional. Highly recommend!

Watching GCN and other cycling YouTube videos, I've often heard the term "legendary bike mechanic"…read moreused from time to time, and I always wondered what that truly encompassed. I recently took the Park Tool class with Cory, and now I have a better understanding of what a bike mechanic legend is. His extensive bicycle knowledge was very apparent as soon as I saw him tinkering with bikes or my bike for that matter. I am extremely grateful that I didn't procrastinate or pass on taking the course. It was a fantastic experience and I was able to swap and upgrade parts on my bike "myself"--with Cory's support. I am honored I was able to do this with assistance from Cory. Since then, I have decided that, as long as circumstances allow, I will always take my bikes to their shop for servicing. I highly recommend both the course and their shop to anyone. You will not regret it.

OC Bike Garage is a Lifesaver!…read more I recently bought a Tesway X9 dual motor e-bike and spent two frustrating hours assembling it, only to discover a major issue: the Shimano gear shifter, a part essential to the bike's entire functionality was completely broken and inoperable right out of the box. Feeling defeated, I called OC Bike Garage, and Chris answered. He immediately understood the situation and asked me to email him a few pictures. He explained that Shimano has a great warranty and he could likely fix it, especially if they had the specific part in stock. Cory emailed me saying if I can bring it in they might even be able to get it turned around the same way as they have a Shimano that's comparable but just a different material (chrome). Long story short, I rode the bike down to the shop. Even though I didn't have an appointment, the incredible team there got me in! Cory helped me when I arrived, and they found a slightly different, compatible shifter to replace the broken one. Within just a couple of hours, the fix was done! The service didn't stop there. Since the broken shifter was the last step of assembly, I hadn't had a chance to adjust anything else. Bill went above and beyond and even helped me adjust my brake handles to ensure a perfect fit before I rode off. The entire crew at OC Bike Garage is awesome! They turned a major disappointment into a fantastic experience with their quick, professional service and genuine willingness to help a new customer. If you need any work done on your bike, especially an e-bike, this is the place to go. Great shop, amazing rates, and a great group of people! Highly recommend!

I am so happy & satisfied with my experience with Diego & his store associate Patrick. This…read morebusiness made it so affordable and easy to have my sons bike serviced. I will always go to them for their expertise! I appreciate you all so very much :)

While I do most of my own bike work, I needed some work done to my fork and I lacked a tool I…read moreneeded. I really didnt have a go.to sho so when I noticed this one...I figured I'd give them a shot. I'm really glad I walked in. They were extremely friendly and because I wasn't in dire need of the fork, I just left it assuming I'd hear back in a couple of weeks which seems to be the norm. I was literally texted later in the day saying the fork was ready!! Amazing turn around and at a very fair price. I highly recommend these guys!!

Permanently closed! I drove by today and noticed the windows were empty. Purchased many bikes and…read moreserviced them over the years, a tremendous loss for San Clemente. Lee was an incredibly kind and honest employee. Very sad day indeed!

These guys saved my skin - coming through in the clutch with only 30 minutes left in their workday,…read morethey efficiently fixed a rear tire flat and got me back on the road in no time. They expertly found where the puncture was (near the nozzle) so I can troubleshoot future issues if spoke/rim tape or whatever related. I can't thank you fellas enough for taking the time when other local dealers declined my plea for help. I'll definitely be back when in the area for normal accessory purchases.

A friend and I have purchased four Aventon Level 2 e-bikes from Richard at Trestle's Electric…read morebicycle company. The bikes are fantastic and fairly priced for the value. Richard has also stood behind the bikes and when needed replaced torque sensors under wattanty. We very much appreciate the local knowledge and relationship with Richard. Especially since so many ebikes are made abroad and are not serviceable.

Richard and his crew have been looking after my ebikes for the last 11,000 miles…read more I was sold from the beginning on Richard's knowledge, honesty and quality work. His prices are reasonable and his service is always right on time. I recently had him upgrade my mechanical brakes. They are outstanding. The best I've had after burning through both cable and hydraulic.

I own a velotric nomad plus 1 ebike. My battery or charger recently crapped out and trying to find…read morea repair shop to help me diagnose it was impossible, so I bought a multimeter but the sticks were too big o fit inside the charger or battery. I called this business and he asked me what the issue was and helped me narrow down the issue on the phone. SUPER NICE ! If I ever run into an issue I cant fix on my own I will absolutely call! I recommend any business that has this level of service!

Joey came out the day after I called and skillfully replaced my derailer and adjusted my brakes…read more His mobile service is a rare novelty and one that I very much appreciate! His lifetime warranty is also a plus! Thanks Joey, just kidding about that warranty thing.

Hi Jim, I was not…read morewasting your time or your shops time. Wheelworld bicycles in Santa Monica had a small Giant Trance Xe Advanced in stock and it was priced at $3499.99. I brought back the bike to your business that I bought from you. Unfortunately the folks at Wheelwold bicycles in Santa Monica don't communicate well as John told be they would hold the bike for me to pickup the next day (same as what you sold me) and I could get it the next day. Which I planned on doing Until they sold it after I returned the bike I bought from you. Even with the outrageous LA county tax the bike OTD was $3946.23 Jim, I'm retired and was looking for the best deal on the bike that I still consider one of the best out there. Can you blame me for wanting to save as much money as possible and still help a local south Orange County well established with a good owner? I appreciate you, Eric, Miranda and the rest of the crew. I really like the Giant Trance Xe Advanced very much. Fits me perfectly. Unfortunately the OTD price doesn't. So you know I'm telling the truth. Click on the link and the bike and price come up. Unfortunately they did not keep their word with me. https://www.wheelworld.com/product/giant-trance-x-advanced-e-2-https://www.wheelworld.com/product/giant-trance-x-advanced-e-2-401243-1.htm

Great service. Quick and easy. Highly recommend. Have…read morepurchased muse and used bikes here as well as tire repairs.