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Cyclepower

4.5 (2 reviews)

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14 years ago

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CycleBike

CycleBike

(28 reviews)

€€€

North Inner City

My experience with this store has been nothing short of terrible experience. I initially placed an…read moreorder for a bicycle through the bike-to-work scheme. Fortunately, I did not provide them with the access code to claim the funds when they asked me to do it (a word of advice to fellow bike-to-work scheme users: NEVER share the code with this guys unless you confirm the bike's availability in the store). I was told that the bike would be ready in a week and paid a €50 deposit, which was supposed to be refunded once I shared the access code. Advice to other customers: I would never trust again their word about "having the bike in the warehouse", but if you still do and pay the deposit, ask for a receipt the moment you pay it. I did it, and they said they'd send it by email. That email never got to my inbox, so now I can't claim anything) Fast forward two months, and I found myself making countless calls and receiving nothing but false promises. Each time I inquired about the bike, they assured me that they had contacted the warehouse and guaranteed the bike's availability within the next two weeks. However, when those two weeks passed, I called again, only to be presented with yet another excuse, prolonging my wait by an additional two weeks. Frustrated by their lack of transparency and poor service, I decided to cancel my order and requested a refund of my deposit. They instructed me to "contact their orders department via email." Despite my numerous attempts to reach out and request the return of my deposit, they have remained unresponsive. It's disappointing to feel that my €50 deposit has been completely disregarded. I'd avise others to be cautious when dealing with this store.

As a grumpy OAP who has lost faith in kids in cycle shops pretending to be bike mechanics i found…read moremyself at the bike shop in Abbey Street with a tired worn out bike in need of alot of TLC. Expecting to get calls over weekend saying this and that is wrong or you need a new chain etc etc i was suprised that when i took delievery all bike needed was a good old service by a compenant bike professional.All sweet..bike going life new and they didnt break the bank. Only observation to improve service is the provision of a nice leather chair and a cup of coffee while waiting...but alas this service might be taken undrr advisement for us OAP,s Thanks Lads Chris

Cyclepower - mountainbiking - Updated May 2026

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