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    Cycle Works

    4.1 (20 reviews)
    ModerateBikes
    Closed 10:00 am - 6:00 pm

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    11 months ago

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    Keith M.

    Thanks Erin. We really appreciate the thoughtful review.

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    11 years ago

    Did a great job trueing up my Spinergy wheels

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    Review Highlights - Cycle Works

    They also have an amazing display of vintage bikes including a super rare Bowden Spacelander.

    Mentioned in 2 reviews

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    (23 reviews)

    $$

    It's all about customer service. Jill, the CS manager at the Lawrence store went out of her way to…read morebe helpful, friendly, and informative about upcoming sales, current store bargains etc. She then gave me an additional 20% discount on my already sale priced items which all totaled saved me $100! She clearly loved being able to make my day and I left there happy not just because I saved so much, but because Jill made me feel so welcomed and important.

    Well, let me first say that I'm not a sporting type person. When I was a kid I used to play…read moreintramural basketball that's probably the closest I've ever come to being an athlete. Through the years I used to watch NBA championships and NFL Super Bowls that's it. The road the teams took to get there, I never really followed those roads I just always tune in for the finale's. That being said, the Kansas City chiefs won their third championship yesterday and I was very proud of them because I know how hard they worked for that. Due to this I wanted to purchase a jersey to commemorate their accomplishment. I looked online to see if there was a Dick's Sporting Goods near me and to my surprise it was one very close. So I came to this location 30 minutes after they opened for the day. I have never shopped at a Dick's Sporting Goods store before, so everything that I seen was new and fresh to my eyes. As I enter the store they had a huge sign stating that there was no discrimination allowed in the store and that everyone is welcome. I know that this sign clearly catered to the LGBTQ community and not necessarily to someone like me. I walked further in and immediately I saw the rows and rows of chief memorabilia and gear laid out for customers to pick and choose to their hearts content what they wanted to parade on their bodies or in their cars. As I went through row after row, I kept seeing the sizes of S, M, L, and XL. There were no plus sizes of any kind. Now of course it would be a Health nuts utopia to actually believe that every fan of the Kansas City chiefs was an extra large sized person or smaller. But if any of you have ever been to a game and looked at those people in those stands the majority of the people up there are from the flabby family to which I am a member. So as I rummaged through all of these shirts, hoodies and jackets and saw nothing that I could wear , I became more angry at the sign that I saw as I entered the store. How can you say that you don't discriminate when you know there are people of plus size that are Chiefs fans and you don't have anything to accommodate them. But I decided that I was shopping for my love of the team, not my love of the store. So as I wandered to the front of the store, I saw a table of chief gear and found a beautiful authentic Chiefs Tumblr and decided to purchase that. When I came to the register the lady actually had the audacity to ask me if I found everything that I wanted. I bluntly said, "no, because you have nothing here that accommodates people of my size. I guess fat people can't be fans" I must admit that she was quick to apologize, quick to assure me that more shipments would be coming in and to call before I come and they would surely try to hold a jersey for me so that I could purchase one. She did make an attempt to correct the situation as best she could and although I thanked her for being nice and I can appreciate the apology, in my mind it wouldn't even be necessary if they had thought of people like me in the first place. Her actions to try to correct it is sort of an afterthought of the company. I can't blame her for doing her job but I can blame the actual company for not making sure that they ordered sizes to accommodate all fans of the Chiefs. And the reason I know that they could've done this is that when I left dicks sporting good, I came home went online to fanatic.com and found a championship jersey in my size and placed my order. Brick and mortar stores need to really stop and think about why they are losing customers at an alarming rate. It's all about the customers and being sure that you have the supply and demand to meet the customers need. When you don't care enough to meet the needs of the customers, the customer will take their need to someone who can, which is what I did. So I guess when it gets down to it if you are thin, petite and athletic , This is the store for you. They will have everything to meet your desires. But if you're a person that carries on just a little extra weight, you might want to take your business somewhere else

    Cycle Works - bikes - Updated May 2026

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