I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

I just called to get tires mounted on a honda ruckus i bought here. They want $60 per wheel to…read moremount and supposedly balance 10" tires on loose wheels. These wheels don't get balanced because the bike only goes 35mph and are not balanced from the factory. Nash disagrees and insisted on charging $60 per tire to mount/balance. Ill take them to ride now in gilbert for $30 per tire to mount. This has left a bad taste in my mouth considering my car tires are $40 per wheel to mount and actually balance. I Dont think ill consider Nash anymore for service or vehicle purchases.

Juan helped me select the correct factory replacement headlight bulbs that I needed on my 2015…read moreSanta Fe Sport SUV. Since I had arrived at the store without a single tool with me, I asked if he could assist with removing the old burnt-out bulbs. Juan agreed and got the first light bulb removed from its housing and determined that it was still good and not burnt out at all, like I suspected. He later moved some wires around and put the bulb back in (which would have taken me forever) and then we tested turning on my headlights with the inside car switch - voilà , those "burnt" headlight blubs were now working! Juan got them both to work again. That day I didn't spend even a dollar to replace something that I thought was broken but next time my car has an issue - I'll be glad to spend my money at this O'Reilly Auto Parts store! Great honesty has great value to me! Thanks again Juan.

Isiah and Tyler saved the day!!! Juan was great too! Long story short we had a rough day with a…read moredifferent location/branch but I went back to this location because they've always done right by me and they didn't disappoint. Thanks guys!

Darren knows his stuff…read more Fixed my rzr front diff leaking without trying to sell me a whole new differential Very fair

I needed a trailer hitch installed on a 2019 Harley Trike. The guys said then never did this…read morebefore, but would give it a go. The job was accomplished in the estimated time and was performed perfectly:) I highly recommend them for your motorcycle work.

They have always been up front with repairs. Always friendly and informative. I will definitely…read morecome back for service on my Honda SXS.

Best customer service we have ever experienced, they were helpful and they looked our rzr over for…read moreno charge except that they wanted our business again, and they have it! They are a trustworthy shop who does not tell you that you need parts that aren't broken. I highly recommend to anyone who has an ATV or UTV to use them!

Quick turn around on tire replacement! Employees are friendly and knowledgeable about the products…read morethey sell! Highly recommend to any off-road enthusiast.

I've been a customer for years. I moved to Florida and placed an online order from them, my first…read more I couldn't be happier with the process or my experience! The team there is First Rate and 5 STARS! I would recommend them to everyone!

This is a "napa" authorized dealer. Dont go to this trash store. They do not honor warranties and…read moreclaim they dont store phone number information to look a customer up like an actual Napa store does. Take the time to drive to a real Napa Auto Parts, promise you its worth the time....

Location is not easy to find! That said, they have good Customer Service, a positive, friendly…read moreattitude, and are knowledgeable about their specialty and about the needs of the local area. Some items or parts have long lead times, but that's America in 2022, not their fault. Overall: very good auto parts store.

Gr at hometown feel and prices. Very reasonable and they get what you need fast!! They are my go to…read moreplace for any parts on my vehicles.

The guys at Car Brand Auto Parts really saved my backside. The AC went out in our Mazda and no one…read moreelse had anything in stock for my vehicle, but they were able to get me everything. I needed a complete AC kit and condenser the next day and even delivered it for me at a much cheaper cost than all of their competitors and a better warranty lifetime on all parts. These guys are amazing above and beyond.