Excellent shop and service department. I am lucky to live so close to them. I am waiting for their…read morebig open house on September 12th at 11am! Clay 2021 Street Bob

What an awesome place! Have had my bike in twice for routine services with awesome turnaround time…read moreand great communication. The hourly service rate is fair compared to any other shops and they have most of the parts in stock which is great for small things like filters and gaskets. Shout out to Jake and Ryan in the service department for helping me out. I got a master cylinder rebuild done on my front brake after a recommendation on my first service. It is one of the best feeling brake levers ever, excellent job

I've bought enough motorcycles to know the dealership matters just as much as the bike…read more Whether it's a car, bicycle, or motorcycle, I make my buying decisions based on the people and the service behind the purchase. Honestly, I won't even buy milk from a grocery store if I don't feel like they've earned my business with good customer service. For me, you're not just buying a bike. You're choosing the dealership you'll trust for service, support, and maybe the next bike down the road. David Padilla and Eric Chavez made sure my "maybe" turned into a "yes." They made the entire buying experience feel like a win, and that matters. We've all had that feeling where you spend money and walk away with a knot in your stomach. This was not that. The terms were more than fair, Larry in finance was amazing, and David even walked me around and introduced me to people in the other departments at East Bay Harley-Davidson. That was a first for me, and it really stood out. Great experience all the way around. I'm happy with the bike, but even happier knowing I bought it from the right place.

We got screwed over by another HD dealer and were adamant about never returning. We ended up going…read moreto East Bay HD to order a couple decals. We ended up leaving with a new bike! The staff were nothing short of amazing!! They restored our faith in HD customer service. They took a problem that wasn't theirs to correct and made it right! Everyone from the parts lady to the salesman to the financial guy to the manager! All great people and outstanding customer service. Though we may never step foot in the location that did us wrong (and yes we acknowledge it was a lesson learned on our end), we will always return to East Bay HD. Absolutely wonderful experience! Thank you!

Dropped in on a cycle trip and these guys were super friendly and helpful. It was a hot day and I…read morewas pretty beat. I grabbed some water and they showed me where the coolest seat in the house was. They also gave me some pointers for supper and for places not to miss on some upcoming travel days. They have a load of inventory and some really nice bikes.

Do not take the California Motorcyclist Safety Program (CMSP) through Iron Steed unless you want to…read moretrain on substandard equipment, which will fatigue the muscles in your left hand due to a poorly maintained clutch. If you do take this class, indicate immediately that you wish to use the 350cc bike, not the 500cc. Additionally, consider how your performance of skill will be rated on an arbitrary basis by the trainers, even after satisfactory performance on the training runs. In short, this is a poor introduction to the craft. Do not recommend.

If you haven't taken the Motorcycle Safety Course I would highly recommend signing up at Eagles…read moreNest. It's very informative and fun! Joey is excellent and so great to work, learn and be around with. His attitude made me feel confident and he is so helpful and understanding. He is as top notch instructor and it was a pleasure learning from him. He's so awesome! Jason is great as well! He took time helping correct what I was doing wrong and is highly experienced. Dave knew his stuff since he's been riding for over 30+ years so listening to him definitely gives you an advantage. Thank you instructors! It was a ton of fun and than Eagles Nest for hosting these!

I recently purchased a 2026 Street Bob from Eagle's Nest Harley-Davidson, and I had a great…read moreexperience! Skyler was extremely helpful throughout the whole process and got me a great deal on my bike. Everyone at the dealership was welcoming and friendly, which made the whole experience even better. Montana also helped me get my H.O.G. membership sorted out. Overall, great customer service, and I'd definitely recommend checking them out if you're looking for a Harley!

So after years & years & years oh did I say years of wanting to get a bike, I finally bit the…read morebullet. In my search, I looked at the (beginner bikes) Honda Rebel, Yamaha Ninja, and Kawasaki's. All GREAT, PRETTY (sue me I'm a girl) bikes. But, I'm 58, and I need a sexy, grown woman bike. Enter Harley Davidson. I started researching best beginners' bikes. The Nightsters came up. They were sooooooooo friggin nice. So, last week, for giggles, I thought "What the hell," let's finance it. Got great financing. Today, I received a text to come in and look around. So I did. I was greeted by Tone (yeah like Tone Loc) & I told him what I wanted. He walked me over to some bikes. Then he walked one outside . But I knew the one that spoke to me, and there it was on the showroom. I was in love. Dennis comes over (and he's GREAT) to discuss the financing. Not bossy or pushy. Ladies, who are not that familiar, you WILL appreciate the mansplaining. Trust me. Well, I will be back next Tuesday to get Giovanni. All in all, if you are thinking of purchasing, please check out this place.

I recently pulled the factory rear turn signals off my 2015 Dyna and installed an aftermarket LED…read moreintegrated license plate holder that works as my turn signals, running light, and brake lights. Long story short, the bike originally had two designated brake lights, and the aftermarket setup has three. After I finished the install, the new light wasn't functioning properly. Turns out the bike needed a BCM flash to recognize and accommodate that third brake light. I called Oakland Harley and they were able to squeeze me in the following day. They actually offered to get me in the same day, but I was tied up. Jaden helped me out through the whole process and everything went smoothly. I was in and out in no time.

The only close by HD is in San Jose. I refuse to go to Oakland ( hinkey location ). I was greeted…read moreby some pretty nice people , easy access, plenty of parking, right off 280hwy , pleasant drive. The store is nicely lit lots of room to check out some killer motorcycles. I came for an oil gage & was shown a verity of different types ( after market ) all reasonable prices. I had a pleasant experience & visit.

Amazing experience and very kind staff esp Terry (beef) in Sales and Corey in service!…read moreI bought a pre-owned Harley from their dealership yesterday and they went above and beyond to make sure I got the best price and had the best experience. Thanks again for all the help guys

If you're a custom motorcycle enthusiast, this place is great. Whenever I visited, admission was…read morefree, am always amazed at this place and the displays of motorcycles. I they, also sell other motorcycles and custom parts.

I can never say enough how great this whole crew is. Thank you Steven for being available even when…read moreI arrived 15 min early and recommending some work I'd overlooked. Really appreciated that sir. Of course as always Tim and Susie.... Without all you guys I'd be lost. Great kind people, great prices and work you never have to worry about getting done professionally. Luv y'all over there at pro cycles

I had a great experience at the Harley-Davidson Riding Academy! The instructors were professional,…read morepatient, and very helpful throughout the entire course. They explained everything clearly and made sure everyone felt comfortable and safe while learning. I came in with limited experience, and by the end of the course I felt much more confident riding a motorcycle. I learned a lot about motorcycle control, safety, turning, braking, and real-world riding situations. The atmosphere was friendly and supportive, and I really enjoyed the whole experience. I would definitely recommend this course to anyone who wants to learn how to ride or improve their riding skills. Thank you to all the instructors for a great experience!

I brought my son's Super73 Miami SE to Sacramento Harley-Davidson after having ongoing electrical…read moreproblems with the bike and difficulty getting the warranty process resolved through the original selling dealer. Jason took ownership of the problem from the beginning. What ended up being a very unusual and difficult electrical issue required multiple repair attempts, replacement parts, and a lot of communication with Super73. Throughout the entire process, Jason kept working the problem, communicated directly with Super73 on my behalf, kept me informed, and never made me feel like I was being passed off or that the bike wasn't his problem just because I hadn't purchased it from them. Ultimately, the bike could not be successfully repaired and Super73 replaced it entirely. Jason played a major role in getting us to that resolution. Things go wrong with products. To me, good customer service is about what someone does when that happens, and Jason absolutely delivered. He took ownership of a problem he didn't create and stuck with it until there was a resolution. I really appreciate everything he did for my son and me and would absolutely recommend working with him.

Bill was helpful in recommending the needed maintenance for my Nightster. Took it out of the garage…read moreafter 6 years. Bill and team performed tire change and 10K service. It's running like new again.

What can I say about Iron Horse... Bill and Billy…read moreawesome!!! I bring both my bikes here 2001 Road King Ms Lorraine as she is known and my 2004 custom Road Glide... Known as the mistress Elvira .. Bill and Billy have picked me up when my starter on the RK went out and my RG was acting up... After going 110 mph... They personally came out each time... With a custom truck for hauling and towing motorcycles.... Thank you guys!!! They have tuned up my bikes, new tires, new accessories ordered added on ... With Billy's talent. Bill is also a wizard... Can hear... Or see what's wrong with a bike... Gurus... Ask them about our bantering and putting bikes on the roof... Howard Cue!!! It's a great place... Friendly ... Reasonable prices... I feel great when I leave knowing its dine right!!! Thanks fellas!!! Dew

Started out, after arriving at my pre-scheduled appointment with the local Harley dealer…read more(McGuires), I was told they wouldn't be able to do the tune-up, 3 hole fluid change & a couple of other, smaller requests, i.e., change a cut timing belt & install new different bars, because they apparently don't work on custom Harleys; BUT... they recommended this shop, so I called and was told: "Sure! No Problem, come on down, we'll get it done!" I have to point out that I agreed that the job wouldn't be a big "rush" job... and the time frame was set at about 2 weeks or so.... However, at 3 weeks we had a few words about the delay & where things stood, and once AGAIN, I said: "Look, it's no sweat, BUT I want it done here in the near future"... another week goes by, nothing; ANOTHER week goes by and I call & am told "We've got it on the lift now... FRIDAY for sure". Friday comes goes, NEXT FRIDAY rolls around and there was "problems with getting the tank off & it'll be handled in the next day or two". It's now been 7 weeks, going on TWO MONTHS and still not done. I'm a patient guy, I understand set backs, unforeseen problems arising, yada yada yada... but enough is ENOUGH. FINISH THE WORK OR RETURN THE BIKE... I'm truly hoping the "Quality" of theirwork is exemplary and worth the wait... We shall see...

These guys are just what you want in a bike shop. Somewhat dusty, an old dog greeting you. Nothing…read morefancy, just generations of knowledge and experience working on Harley Davidson motorcycles. Want polished showroom floors and a computer generated invoice handed to you your a parts guy who only knows how to read numbers off a computer screen? Find an elderly couple wearing HOG vests and follow them to wherever they get their helmet intercoms fixed. Bah! Want fast accurate service or modifications on your baby? Kick Back is where you wanna go and Johnny is the guy you wanna see. Kick Back Cycle works