Thank goodness this pharmacy was open on a Sunday night! It was really one of the only places to go. Had a sick child and needed to get medication after 6:00 PM on a Sunday. Most places closed early, this place saved the day so we could start the medication right away. We also did not need to put in any insurance information or our personal information. It was already there by the time we arrived. No hassle and available in a bind. Thank goodness. read more

I would like to let everyone who is getting prescriptions know to be nice the pharmacists! They have rules and regulations to follow. Just because, "you been getting your adderall for a year, why do I have to get a Physicians Authorization?" Means you didn't do your job to contact your doctor to make the necessary appointments. Yes CVS can contact with your authorization, but as a patient it is your responsibility to make those calls and appointments to continue your medication. I have been to this location a few times. Each time there is irate customers who do not understand that process. They also do not get why insurances have to have the approval from doctors before prescriptions can be filled. The staff have handled everything with elegance and friendly responses. Though customers do not see it that way. Because how the pharmacy handles these customers and how diligent they are to solving and filling medications they get 5 stars. read more

24 Hr Pharmacy was appreciated, not many left. Professional and Friendly service both on the phone and at pickup.

It's it's friendly it's clean it's organized we get all our prescriptions for a whole family there I always find what I need no matter what I hate going to the big grocery stores plus the perks are unbelievable so make sure you sign up for them read more

There are two women who work here, one older and one younger. The older one seems to always have a dirty look on her face when I use coupons/Extra Care Rewards. The younger woman always says how she has twins and how she realizes how expensive baby items are, and to use any coupons I have. I saw the younger woman yesterday; I had a 30% off Coupon, plus a baby manufacturer coupon for $5. No problems, very friendly and both coupons worked. Sometimes I feel CVS employees give you a hard time because they don't want to deal with your coupons, but this experience was nice. Who doesn't like to save money?! read more

This pharmacy is the worst. Just got off the phone with someone who was screaming at me. They wouldn't fill my prescription, because it had been transferred to another pharmacy before. I called the other pharmacy and they said it should be fine to transfer it back. So now I'm getting mixed messages. I call the highland road cvs and ask if they could just call the other pharmacy to figure out why I'm being told two different things and the lady starts screaming at me that she won't even bother to call and hangs up. This is, sadly, not actually that abnormal for the service here. read more

We stopped in to grab a prescription that had been called in from the urgent care center down the street. Once it had been called in, we grabbed a quick dinner from Leo's Coney Island across the street and then dropped by to get it. We were in and out in less than five minutes, which was great in my book! read more

I had to go to this clinic in a pinch because my daughter needed a camp physical. The Nurse Practitioner was fanstastic - VERY thorough and kid friendly! The results were sent to our regular Pediatrician (closed because it was a Saturday). Price ($30) was more than our co-pay, but fair considering the convenience. read more

Atrocious pharmacy competence. Three times now, my doctor has called in scripts from Henry Ford MS, and CVS has told me that the scripts were cancelled by the doctor. Then they call me the next day to say my scripts are ready. I have spoke with my doctor AND Henry Ford MS and both have told me no scripts have ever been cancelled. I can and am willing to provide proof. Furthermore, they have AGGRESSIVELY ARGUED with my wife, about other scripts, telling her there IS NO SCRIPT for a medication that they only minutes before called her to say it was ready. Then called again the next day about the same script, and then told her it had been there for two days. These pharmacists are the worst of the worst. Completely disorganized and confused all the time. Like they are taking the meds they are filling for others. How are they in business??? GO TO RITEAID!!!!!!!! read more

The pharmacy is ridiculous. Just pulled in behind someone who is asking too many questions. Go inside or make them go inside if you have a question. Other people have things to do don't waste our time. read more

I stopped into the minute clinic for a flu shot. Waited 25 minutes. Someone else walked in and got called right away. I glanced at the sign in kiosk and it said walk in wait time was 1 hour and 43 minutes. Drove across the street to Kroger. In and out in 15 minutes. read more

The people at cvs pharmacy are so nice and are there to help you out. And with this cvs being open 24/7 is great if u need cigarettes don't stop here they don't sell cigarettes. But they have a everything you might need. read more

Great pharmacy and great front store! Both of them have strong customer service. The employees are well-trained, friendly, and knowledgeable. Management is even interactive with customers. A good place to have a script filled! read more

I wouldnt normally go on yelp and voice my disatisfaction with a service unless I am truly frustrated. This CVS store and pharmacy is fine, the issue is the so called "minute clinic". Minute my ass. More like wait so long you can write a 30-page list of things you could be doing instead waiting. Move on next time you're in need of quick medical attention. read more

The majority of the pharmacy staff is polite and knows what they are doing. Most of the employees are just working and doing their jobs quite well and efficient. But as for customer service I'm not pleased with Michelle Webster. I personally don't know her, nor have a personal problem with her so no bias. She may be one employee who comes across a bit rude and cruel. Don't be in the health care profession if you're going to lack compassion! Also, please remember there are invisible "diseases" like Crohns, fibromyalgia, lupus, and many others that plague humans everyday (they may look dandy, but they feel otherwise). Remember that the patient's doctor made the decision for a reason, you may not see it, but that's between the Doctor and the patient. Why not actually call the doc office when in doubt about a prescription, instead of instantly rejecting it? Oh and how about instead of lying to people ALL the time and saying your out of certain drugs when I overhear someone else drop off the same one, a bit mean/cruel I'd say, you have no idea how bad that person or whoever needed it. And what if the little old lady or whoever you guys decided "deserved" to get their script filled ended up selling half of it for their cigarettes and gas for the month? You cant judge a book by a cover is all I'm saying. I hope to see a better attitude from Ms. Webster and a better treatment toward your patients in the future so I will continue to be a customer. I'm afraid that one more incident like the one I witnessed recently, I will have to change pharmacies again. Its such a shame. I've been a customer for almost 20 years. read more