James is amazing, positive attitude even with a huge line of people. And he don't play he gets people out the door, thank you James! Your awesome:) read more

The older woman running the fed ex was as rude as she could be. I have never used fed ex and now I never will. she would not help me or even show me what to do just said go online. I will never go to this store again read more

They are absorbing many Rite Aid customers - I wish they'd look into why so many people went to rite aid in the first place! Prescriptions are all over the place. You tell them your name and they have to search in multiple locations before they can find it. This results in it taking over a half an hour for four people to move through the drive through. At rite aid all the scripts were in hanging bags - if it was in another location that location was in the bag. So at most you have to wait for them to go to two places to get your script. Walgreens has to get more organized if it wants to absorb rite aid I hope they buy some of the rite aid locations because every Walgreens in the area in a PITA to get into or out of. The one good thing is they are able to get meds pretty quickly Typed this review while waiting in the drive up line. read more

My dad is 74 years old, has cancer, and went through 2 strokes. I had troubles with every pharmacy because they can't keep up with my dad's medications and updates. I am glad that I finally found this Pharmacy team that is very helpful and accommodating. I am, also, very impressed with Kelly and Elizabeth that are very professional, polite, and helpful. read more

Pharmacy was rude and took almost 4 hours to fill a prescription. Then when i showed up at 830 the pharmacy was closed even though the app said the pharmacy was open until 9 read more

My doctor sent my medication to the pharmacy on the 15th of August, 2022. Because this is my first time getting this medication he sent a 10 day supply to another pharmacy. To give Walgreens enough time to order the medication he prescribed to me. On the 20th I physically went to the pharmacist to inquire about my prescription as well as pick up another. The lady I spoke with informed me that unless I inquired about my medication they don't fill it. Which is weird because I had an antibiotic called in on the 20th and they filled without me Inquiring about the medication, at all. And proceeded to call me and tell me my medication was ready to be picked up. Regardless of this contradictory statement I asked when my other medication that was called in on the 15th would be ready to pick up. The lady who was assisting me grabbed the pharmacist on duty to answer wether or not they had it. The pharmacist told me that she was unable to get the medication in because "there's a problem with the manufacture". I asked what the problem is and if it would be resolved by the time I needed to pick it up. She then told me she needed to look into it and would call me later that day. Fast forward to Monday the 22nd. I call and speak to a African American women. She tells me that "you got a 10 day supply & you can't get this filled until the 24th or 25th REGARDLESS if they have it or not". I'm not trying to get it filled, today. I'm trying to make sure they will have it when I need it so I can properly prepare myself for any inconveniences. So I ask will you have it by the 24th-25th? She says she doesn't know but she will put a note in the system to order it. So what am I supposed to do? The lady on the 20th said there's a "problem with the manufacturer" and this lady is saying regardless wether they have it or not I can't get it right now anyway. "But she will put a note in the system to order it" as if that's reassuring. So I called the store manager who I was told, is Erick. I tell him what she told me. That regardless of anything I can't get it right now until, again the 24th-25th. I explain that I want to give this pharmacy and store my money. He then tells me and I quote "she didn't say any of that. I was standing right next to her. I heard the entire conversation & she said she would order it" No. She said "you got a 10 day supply and you Can't get this filled until the 24th/25th regardless if we have it or not". She proceeded to say she would "put a note in the system to order it". AGAIN this medication was sent on the 15th. I inquired about it on the 20th (giving the pharmacist time to order the medication)! On the 20th your pharmacy told me there's a "problem with the manufacture". So explain to me what good it does to put a note in the system? Wouldn't you say something like "hey let me look and make sure we have that for ya when you need it?". But no. They took zero initiative to resolve the issue at hand. I'm not trying to pick up the medication today. I'm trying to prepare for when I need the medication. And for this manager to essentially tell me "your lying she didn't say that at all, she said she would order it". No lol. No she didn't. I've been coming to this Walgreens for years way before this Erick guy was in charge. But I must say it makes perfect sense as to why the customer service has taken a decline. Look at your reviews. This isn't a fluke. This isn't a one time mishap. Multiple people have to deal with this man's incompetence of doing his job. Which is literally to help people. Isn't your company's trade mark quote "wellness"? Yikes! I truly hope you have a better experience. Look the pharmaceutical industry helps themselves not the consumer. It's bad enough you have to fight them for the medication YOU need. I can't imagine a diabetic, chronic obstructive pulmonary disease patient or someone who truly needs answers on their medication having to deal with this incompetence. My mother has copd and gets medication from this pharmacy. That's terrifying. When employees work harder at getting you off the phone than looking into your concerns, you have a problem. I'm not telling you not to shop here, I'm giving you my honest experience. I truly hope you experience is better than mine. read more

HIGHLY WOULDN'T WANT TO WORK FOR THIS STORE! I worked in the pharmacy and it was a mess. false promises and lies and you don't get paid enough for the work load you do... protect your peace of mind and wellbeing by staying far far away read more

I am going to have to consider changing my prescriptions to a different pharmacy. The service is poor at best. I just called to see if my medications were ready, the reply was yes. I wasn't notified by phone they were ready. I have been called for at least 5 years. The worker on the phone stated I wasn't in the system for automatic refills. What? I asked about the phone call reminders! She had no clue what I was asking her. If she hasn't been trained suficiently then get her off the phones! I hate to see what she is doing off the phones! YIKES! read more

Just about the worst drug store in Waterford! Been sitting in drive thru 10 minutes! Thus store never has enough help. 15 minutes and still sucking exhaust! After 15 minutes they say can I help you to car in front. 15 minutes?? Typical of this horrible store! Tick Tic, Tic toc read more

I stopped in to buy a paper and some snacks the cashier a middle age black women was very rude and gave me attitude the store is very clean and spacious they just need better employees with a positive attitude.i stopped in this morning purchased three items the same cashier was holding a conversation with her co worker instead of scanning my purchases I felt this was very rude read more

This pharmacy is run by a series of incompetant fools. I placed an order for a vaccine early in the week to ensure it would be shipped by Friday. I made it clear I needed this order placed through the phone and walk ins yet they failed to place the order multiple times. Due to this pharmacy's idiocy I am forced to delay my arrival for a job out of state that was meant to begin last week. Terrible service and they lost my business. read more

Let me start with how this pharmacy staff is discriminating the public. I have done multiple tests at this location with a medication that I've been prescribed for over 10 years now. First off they have the right to deny any prescription if they feel uncomfortable. I have filled my script here multiple times noticing attire matters. If I try to refill my script in lower-class / work class attire I have way more strict refill requirements, rather then if I'm dressed to impress. I want to know why does this matter if I have a medical issue. These drug dealers racially profile and discriminate against medical issues no matter severity. On top of most that are denied by are just register workers, and not college backed personnel. How does a non degree trump my Dr's 8 year degree. I do not recommend anyone to refill there prescriptions at this pharmacy. These corrupt individuals need to be shut down. Walgreens need pharmaceutical license revoked. They are not here to help the sick middle class / poverty consumer in need of there medication. Instead they are here to sell drugs to high profiled clients only. I am surprised Walgreens have not been revolted against. I suggest using a CVS or Rite aid which have shown to be less discriminating . read more

I have a high caffeine tolerance so I usually need more than a redbull to do the trick.... so I turn to this energy drink called redline. Certain health stores and gas stations stock it... however sometimes I work late and those places close before I get off.... well tonight I looked up where I could find redline and saw that they had it. I was surprised but stoked none the less. I called them just to to be sure and they assured me that they did have redline. They were relatively quick to answer the phone and seemed eager to answer my question, and this was at 9 pm on a Saturday. When I went in to the store they were also quick to give assistance. Low and behold, they had the redline. However they were 2.99 a piece or 2 for 5 dollars... vs. the 2.99 I usually pay for a redline which is usually at least 8 oz. So it was a little more expensive to say the least. That's one of the reasons I took off a star! Another reason is that they don't have a good selection of products... and they aren't as well stocked as CVS, so I couldn't fathom giving them a 5 star. If it was based around service alone, I might give them a 4. I would totally go back though! It seemed like a pretty cleanly place! And thankfully, they had what I needed! read more