I have a problem with trying to actually reach the pharmacist. You get a recording, probably AI and you talk to "it" and simply are unable to ask or press a button to reach a real a real person. I am 89 years old and simply wanted to speak to a live human to let them know I did not need a refill. Twenty minutes later, I was finally able to leave a voicemail. Did I get a call back? No. Unfortunately, Rite-Aid closed and this is my only option. They need to have access to a real person. Grrrrr read more