This CVS location is my go to. The store is always clean and the staff is very helpful and…read morefriendly. It's the same with the pharmacy within the store. Discounts are always clearly marked and their items as well.

Unprofessional. Untimely. Never called to let me know about prescription being delayed. Was told…read morethey call customers nightly. Never did. Will be switching pharmacies ASAP.

Super thankful to Ben, the pharmacist at the Walgreens in Surprise off Bell and Grand. I don't have…read moreprescription coverage through my medical insurance atm and was going to have to pay a fortune on my medication that I have to take, Ben was able to help me get some coupons to pay a whole lot less on my medication. He was patient and kind as he walked me through the process of getting the coupons. Thank you Ben, and God bless you!

I called and made sure before I drove 45 minutes to pick up my prescription that it was the right…read morebrand called Teva and they ASSURED me twice that it was so I drove 45 minutes to pick up my prescription ONLY be told it WAS NOT THE TEVA BRAND !!!! and it was a different brand and I drove 45 minutes because that's how far away it is to find the actual brand that I need to take cause it's hard to find anymore these days so now I have to drive back again tomorrow 45 minutes there than 45 minutes home and I was so upset because they told me twice over the phone. It would be the brand I need ! So they either lied or they weren't paying attention and that's more than frustrating the cost of gas and the time it takes to drive 45 minutes one way and 45 minutes back home ,, this very very unacceptable. !! Pay attention people !!! Be honest !!!!! I do not recommend this location !!!!

We've visited this location multiple times, but this was our first time using the pharmacy…read moredrive-through. The associate was very kind, and we noticed they asked for more detailed information when picking up orders--our assumption is that this is for customer safety. Overall, the service was good, and we didn't have to wait long to receive our order.

I don't come here for a good deal. I come here for allergy and pain medicine that is gluten-free…read moreand dye free. Lifesaver! Friendly clean store. Needs to fix their front door. It's squeaking and going down hill. Keep an eye out for sales. I like the seasonal section the best for the kids. Got some huge adorable Squishmallows in time for Easter. A great place to satisfy a sweet tooth.

+ They are open 24 hours except for lunch. + They have a…read moredrive threw and are polite - the automatic system for prescription status is worthless. Don't enter your phone number and DOB it will not give you a valid answer. - when you call and ask for a pharmacy tech (you have to keep telling the automated system pharmacy tech) they will pick up the phone and then put you back on hold. This happened so many times I lost count. While on hold I got back in my car and drove back to the pharmacy. - this pharmacy is horrible understaffed for the amount of business they get. They need to hire more techs and pharmacies.

I came through Walgreens drive thru on 6/13 at approximately 11:30AM to pick up my 1 prescription &…read morethe lady who was working, the drive-through got on the speaker & asked if I was here for drop off? I said no a pick up for, stated my name & she said this lane is for drop offs only. I said I don't see any signage indicating that and she said well it is and maybe the sign blew away because of the wind and hung up. She was completely unprofessional and rude! So I called the store to speak with the assistant manager Monica. I advised her that her employee could have went about this differently and didn't have to be so rude & unprofessional. She could have easily said for future reference the second lane is only for drop off and I'll take care of you this time since the sign is in fact not posted out there. By this time, waiting in line, all another three cars have been added to the line that I would've been in. Had they had the sign up! So she expected me to reverse and get to the back of the line because of an error on their behalf. I think what's even more frustrating is that they have a big window showing their entire drive-through and they can see that the sign is not there through the window. They stare out the window all day. Why didn't somebody get up & go out there and put another sign up? It took for the Assistant manager Monica to have to go out of her way, go above and beyond to provide professional assistance. Fixing a matter that could've been so easily fixed by the other woman working the pharmacy drive-through. I will not be using this pharmacy EVER AGAIN.

I have been going to this pharmacy for years. They try their hardest to help you if something isn't…read morein stock there or if I have an emergency prescription for my one year old. The people at the front counter and photo are friendly and helpful also. The pharmacy has come a long way over the years. I left a lackluster review 6 years ago. The effort is there and most days you get great service there. They normally have what I need in stock and have consistently good customer service.

Was trying to get ahold of the pharmacy and they have a loop saying they are assisting other…read morecallers however when the line rings no one answers and they throw you back in the hold line. Worst experience.

I hate buying greeting cards. It's a stupid waste of money. So how happy do you suppose I was when…read moreI walked into this CVS and found a .99 cent greeting card section?! Not only that, but an employee helped me find some gift cards and the checker at the front was very pleasant when I checked out. I guess I got lucky -- again. It seems like everywhere I go lately, everyone is nice to me.

This pharmacy literally almost killed me…read more I recently moved to AZ and had all my prescriptions transferred to CVS. I called to refill my seizure medications. The tech on the phone assured me it would be filled the next day. I never got a text saying the med was refilled so when I called to inquire as to why, they told me they wouldn't have the medicine in stock for a week. He told me even when they did get it in stock, there's no guarantee they'd have enough for me. I needed my doctor's approval to send the script to another pharmacy but of course this all happened on a Saturday when offices are closed. I had to go to an ER to get an emergency script sent somewhere else. I'll never use CVS again after this experience.

I went to this CVS because it is closest to me (19602 N R H Johnson Blvd. Sun City West AZ). After…read moreenough verbal abuse, I switched to another CVS. My medication quantity changed without my knowing because doctors these days share no details with you anymore. I explained, I get a better deal if it is a 30-day vs 90-day. Rita the pharmacist replied, "I cannot break the tube in half. End of story. Then she said I was taking it wrong. Then she said the pharmacy loses money. I contacted my insurance 3x's agreed with me and was willing to override the Rx change and Rita would not take their call. I complained 3 times to the CVS complaint department and they agreed I was correct and tried to override but not successful. Rita would not change the Rx. I filed a complaint with the attorney general pharmacy board in the state of AZ. I got a call back from compliance. Because the Rx was written in grams it cannot be changed to 30 days. Simple enough. I did more digging. My original Rx's, a cream, was written one full then but today in grams. If the pharmacist had explained to me the doctor wrote it differently, I would have understood. Barking at me; sit, heal, stay was not going to work for me. She would not pick up the phone to talk to me. NO ONE should endure this. This is an adult driven neighborhood. The CVS regional manager was supposed to call me back and never did. I also sent a letter to the CVS Scottdale headquarters' office and nothing. There is also another staff member assisting. She is also grumpy most of the time. It is awful here. Go elsewhere if you can. The other CVS called me to confirm she transferred my refills and was soon to be ready. I did not even ask her to return my call. She was kind. Kindness goes a long way. We all make mistakes, including healthcare professionals. If you are barking at customers, it may be time to move on... The APP is not user friendly. You request for a refill and it says it I ready for pick up then it is not there it resets to order again. There are constant windows needing to be opened to look for the Rx number and other information not on the same Rx page about the same Rx. Who's on first?

I want to thank Dr. Nicole and her team always making sure we are up to date on our medications …read more She always looks for the lowest possible price for us. She is so knowledgeable and professional! Dr.Nicole makes you feel like the most important patient!

Ear infection first time as an adult ‍! Nevertheless the service was quick 4:15 a.m. arrival at…read moreNextCare home by 5:30 a.m. Seen the doc, picked up my script all within an hour of leaving my home. Now that's great customer service! Thank you 24-hour CVS pharmacy on Litchfield and Dysart for having my script ready when I arrived. I definitely recommend this Nextcare location/24-hour CVS pharmacy for great customer service with ease. No 6:00 a.m. run this morning.

I just spent 20 minutes sitting at the drive-through waiting for one customer to leave the window…read more Services and assistance has been good in the past. Would've had to wait longer but the cars in back of me left so I could escape. I suggest the drive-through be reserved for relatively quick transactions. Patrons who need extra, time consuming help should be asked to come inside.