This chain of a pharmacy initially had taken hold in my home town of Sayville Ny, quite a while ago... It had unfortunately put the small town Mom & Pop type pharmacy out of business... initially shutting down any & all of the local pharmacy on Long Island complete be-it a complete course of action thereby not just in the beautiful villages of Sayville & West Sayville but of any small buisness USA... Boo Freakin Hoo.., So it has gone by the millions read more

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Don't work here!! The store manager is obnoxious rude, and constantly unstaffed every shift. The employee is expected to work all alone the checkout, self checkout and photo dpt while the manager hides out in the back office and when you do ask for help she gets very nasty and rude. There is a high turnover rate working here and the manager is the reason read more

East Setauket store. WHY ARE YOU CHARGING FOR COVID TESTING KITS.. Person on medicare and medicaid you charged $232 for 10 test for people in her home..1 year now has Covid 103 temp.. Federal govt 1800 232 0233 will seen you out 4 pk free. Everyone order them. Just a phone line English 1 and covid testing kit 1... Order today 12/31/2024 other wise CVS will milk you... Today $232 charged toi my credit card for texting kits... read more

I don't like leaving negative reviews, I know it's compliated to run a business and probably even more complicated when you are running a location of a huge national chain business. But I am hoping maybe someone, somewhere in the chain of command at this local CVS and maybe corporate CVS reads some of these reviews and can hopefully help implement some changes. I am giving three stars soley for the pharmacy staff. They try. Because the vast majority of them are absolutely lovely, helpful, accomodating and try hard to answer your questions....particularly the pharmacists and some of the pharmacy techs. However, they are obviously grossly understaffed. Which is not only unfair to the patients/customers, it's unfair to the hardworking pharmacy staff and even the prescribers who are expecting the prescriptions they send over to be filled accurately and in a timely manner. The lack of availiable staff to answer questions, the wait time, the errors in billing the insurances, the disaster that is their phone system, and so forth...it's not their fault really. But, it really effects the patients and their customers and if I were reviewing solely on that basis, I would give zero stars. The staff in the "front" are always nice and friendly. The store is often a bit of a mess and while they are generally well stocked (see below for more), there is often "too much"...like there are too many displays and items falling off their designated spaces. I also understand that this is not the fault of the "front staff." But it makes the store feel unnecessarily crowded and cluttered. They have a wide array of everything you would expect to see in a pharmacy (OTC mediciations, cosmetics, soaps, candy) and even a small grocery area. Often their freezers and refrigerators where perishable foods are kept seem to be out of order. IE: not working AT all. Frozen meals are room temperature, yogurts in the refrigerated section are at room temperature as well. So, I no longer rely on being able to conveniently grab these items. But they are well stocked in non perishables like cereal, pretzels/chips, granola bars. The building is getting old, the carpets are honestly just nasty and stained/sticky, you aren't allowed to use their (formerly public) restroom anymore but it was deplorable, and many of their shelves are looking as though they've needed to be taped up or secured in several places from breaking. It smells. And sadly, they are consistently significantly pricier on common pharmacy items (like supplemental nutritional drinks) than the Walgreens right up the street and are almost always out of stock on these particular imporant items for members of our community. The staff here deserves better than these working conditions and having to deal with (understandably) disgruntled patients/customers. I hope that maybe this location can get a much needed makeover and some more staff to help out the pharmacy with better training on how to consistenly fill peoples' medications, and billing insurances accurately. Our community (that has many senior citizens) would be very grateful to have this CVS location return to the way it looked and operated when it was in its prime. read more

I have been going to CVS for nearly 30 years. The store and it's staff have gotten progressively worse over the last 10 years. The pharmacy is only concerned about turning over prescriptions and does not care about the patients nor care. I just was trying to answer the automated prompts and was denied the opportunity to receive free COVID tests because 'we are closing soon' (Eve though this was my 2nd trip back because my simple albuterol prescription was ready yet. If there was a way to give a .5 a star I would. RUN AWAY!!! read more

CVS Pharmacy - the front of a cvs pharmacy - Drugstores Near Me - Setauket, New York

5 stars all the way! This is my home town CVS and my go to pharmacy. The pharmacy staff is always super nice and they answer every weird and wacky question of mine. The front end register staff is always pleasant as well and there are usually 2 people ringing or available to ring. Contrary to the other reviews I've never have had a problem here once at all. read more

One of the worst pharmacies I've ever dealt with, and sadly, it's been this bad for years. Picking up a prescription? Good luck. Want them to talk to your doctor cause they never have any meds. read more

Very pleasant CVS, located in a easy to enter parking lot even though it can be busy on RT25A during rush hours. Plenty of parking spots, and shopping carts. Inside it is very homely, and provides a comfortable setting. Very civilized area with very civilized people. You might get some kids riding bikes at the front entrance sometimes, but no problems. The customer service is EXCELLENT(usually they have one person by the counter, but when a line forms he/she asap calls for backup and the calvary arrives), and they often have very good deals. I suggest only buy their stuff when it is on sale, as their prices are higher than the supermarkets. They do have milk, eggs, ice cream, and many 99 cents items. I haven't done any photo printing here, but I took my passport photos here and it is much cheaper than the darn post office. Only 7.99 compared to post office 12-15 dollars.(i forgot exact price) But, I do see alot of people coming to the photo section. So, if you are around the area - do some shopping here - CVS of East Setauket offers a pleasant shopping experience. read more

CVS Pharmacy - Drugstores Near Me - Setauket, New York

I often order photos from this store and recently I orders photos of my students for a Christmas project. I went to pick up my photos, paid for them, and they were never put onto my bag. Due to a time crunch I had to re order them and ran back to the store on my lunch break. When I got there I explained I never received the original photos and the girl was like there's nothing I can do. I had both orders online to show the manager and he insisted on going into the back to watch the camera. All this Over 10$ in pictures! Meanwhile they messed up! I explained I was on my Lunch break. He wouldn't give me the benefit of the doubt and I just paid again to get the heck outta there! Horrible customer service. Even the workers thought he was ridiculous. I will also be making a complaint to his higher up! read more

WE ARE NEW TO THE AREA. This is the most unorganized and rude pharmacy that I've ever been too. Three pharmacist and the assistants are not helpful. When I asked too speak with the pharmacist regarding an over the counter medication for my 6 yr old with a NUT allergy, he was not very friendly at all, he actually came over and was annoyed that i had a question. Then they are having a problem with my inurance card and they insisted i pay full price and get reimbursed by the insurance company. Their computer keeps stating " needs pharmacy participantion". They have thier phone off the hook not answering calls. In addition NO ONE KNOWS WHAT'S GOING ON. UNBELIEVABLE #! $!#&: NEVER USE THIS PLACE. RUDE AND UNPROFESSIONAL. I COME BACK IN WITH A $100 BILL AND NO ONE HAS CHANGE AND THEY DO NOT KNOW HOW TO OPEN THIER CHANGE SAFE read more

When waiting on line which is often down the aisle these days, take a look up over where the pharmacist is bottling your meds. You will be disgusted by the amount of filth that has accumulated on the ceiling tiles, light, and camera from the air vent. This has to be a DOH violation. read more

We have too much going on said the pharmacist after another employee said I'll be right with you and then left. CVS! Time to get out of business. You SUCK! read more

Friday night at 8:12pm. All I needed was pharmacist to run it through the system but she was on the phone chatting about how busy she is every day and need extra help. The thing is that if she would just help the people in line right now, she wouldn't have to complain about how busy it is. Bottom line: ABSOLUTE LACK of professionalism, consideration for others. read more

Another one star review for the rudest manager in East Setauket. The epic started when they completely ruined a photo order 3 days before. (someone else's pictures no disc) That manager was excellent but I don't have his name. Upon trying to redeem the $5 compensation coupon the manager Phil "managed" to escalate the entire frustrating situation. Not one sentence came out of his mouth that was conciliatory. Plenty of competitors to frequent. read more

Pharmacy is absolutely terrible.... every time I come in to pick up a script there is an issue!!! A quick example is as follows: My daughter had a 102 fever... the script was called in at 630... I left work in BROOKLYN to pick it up, arrived at CVS at 805 and the incompetent cashier/pharmacist said it will be AT LEAST another 30 MINUTES!!! This was followed up by U CAN PICK IT UP IN THE MORNING IF YOU LIKE.... PLACE IS A JOKE!!! read more

One star is several stars too many for this pharmacy. I personally have a CPhT (certified pharmacy technician) and not only are they rude and inefficient but they're dangerous. This is the local pharmacy for me, I only use it because I'm stuck picking up rX's for my father & grandmother and they send it to this farce of a pharmacy. They don't fill rX's in a timely manner. If anything is delayed a day or two they won't tell you. If they have to order it for you they won't tell you, they won't even alert you when it arrives. They have a pharmacy technician whose words are rude and his tone condescending. He does not listen to concerns, and flat out lies. The staff here generally are polite in person but rude on the phone, but this one employee takes it to a new level. When calling you wonder why it takes so long for an answer - they must be busy, right? Nope! Go there in person, you'll see them let the phone ring quite a while before picking it up even when there's no line & clearly enough employees where it could be answered. I long for the day that my family members change pharmacies, the CVS closes, or they switch out the employees of the pharmacy, until then I will loathe this location and not buy anything except medication so the store itself does not make money. One thing to note, the manager of the store itself is a good employee, he'll ring up in the pharmacy when they can't be bothered, it's a pity he has no say in how the pharmacy is run. My advice - use ANY other pharmacy!!! read more

Shweta the Pharmacist was the BEST I have ever dealt with in 5+ decades on this earth! The rest of the staff like Curtis, Laura, Francesca etc., were VERY keen, helpful, courteous, professional and OUTSTANDING as well. I clearly noticed this when yesterday I received a call from Curtis indicating I was next up for Covid 19 vaccine! From this point on until today and meeting these ladies I mentioned, all went perfectly smooth! They are a GREAT TEAM of employees and CVS as a whole is the best, especially for this vaccine etc.. Here is website below to find where you can easily get shot unlike all the rest of the places given it which are complicated! Thanks again to Shweta for her great work, dedication, and team of employees who give it all they got to help others in a great way! Thanks! God Bless! https://www.cvs.com/immunizations/covid-19-vaccine read more

This is your basic run of the mill CVS. They have everything that you would expect like cosmetics, grocery, and household items. This location includes pharmacy and photo services too. I am giving it 4 stars because the coupon machine is always broken and the store is kind of dirty but it gets the job done. read more

I was hoping the reviews were not accurate, but the staff at this store is very rude. I just moved to the area and had to call in to have my prescriptions transferred and the woman who answered the phone was indeed rude! This store must have an awful manager for the staff to be so miserable, because this is not the norm at other CVS stores. read more

I am forced to use CVS with my insurance prescription plan, but I am not coming back to this one. I will go to Target in South Setauket, which is out of the way for me. I have had several issues with prescriptions and the store is always a mess and never stocked with what I need. I really have tried to keep coming here, but I'm done now. read more

Hey, this pharmacy is nice. It's my home pharmacy. I really like it here. The pharmacy staff is really nice and really know what they are talking about. I had no trouble getting my meds here, and if I need other things like groceries, I can get them here as well. I tried other pharmacies before, but this one is the best. Like I been to Stop and Shop and they tell me "oh we don't have your medication" and then I have to suffer some kind of malady. Doesn't happen with this store. They always have my meds when I need them. The staff is so nice and friendly. I always leave with a smile as I leave the store because I know that my health and well-being is taken care of. And of course you have to wait, it's not because they didn't fill it fast enough, it's because there are people ahead of you and this is a lovely CVS so people know that so wait in line you impatient people. read more

Needed passport photos taken. Called the store right before I went in to make sure there was someone there to take them. I walk in with my 3 kids, the young girl says let me get a manager and when mr personality walks up he says that it's broken. What's broken? I just called and he said I don't know how you spoke to. Or is it you don't want to do your job. Lazy people with bad attitudes. read more

After dealing with an awful CVS in my home town this was SUCH a breath of fresh air ! They were clear, listened, and helped me get a prescription I was not able to get for DAYS. Thank you to the wonderful pharmacist and pharm techicians I spoke to today. read more

I brought 5 beauty items at the counter but I only wanted to buy only 3 items. The register person said, you can't do this. I said, "can't you return and scan the items again?" Finally she did allow me to buy 3 items only!!! However, it was very rude and awful experience. How they treat their customers like this in front of you! This kind of issue could be very serious to keep the company do well. Be nice to your customer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The pharmacy is terrible! Each time I called I was put on long hold! They are understaffed or are just busy chatting!

Quality has deteriorated at this CVS with the arrival of many new personnel -- particularly the recently-arrived pharmacy techs and the extremely young and obviously inexperienced "Manager" for this store. For example, my wife once asked to speak to the pharmacist about a script and was told that the pharmacist on-duty (a very elderly man that she'd never seen before) was "too busy." She said she would wait but was told again, "He's too busy." On a separate occasion, a Pharmacy tech insisted that I had been given the correct medication. When I questioned the name on the label, this individual said: "That's the generic name for it." Upon reiterating my concern, this individual actually got annoyed at me....However, it was for the best that I kept asking questions, because eventually the she reexamined the label turned out that she GAVE ME THE WRONG MEDICATION! What's worse, is that I got no apology for this dangerous error. Instead, the individual said: "I thought you called "it" (the drug) something else." There's a 24 hour CVS located on Rt. 347....It is staffed by brilliant people, they have a drive-up window and the place is designed to accommodate the needs of those coming from nearby hospitals....Go there and they will provide superior service. read more

asked about an item if they would check in the back of there were more. Worker refused to even check in the back and said probably not. Disappointed by the laziness. Will never come here again. read more

The wait times to pick up prescriptions are incredible. I have never waited less than 15 mins to pick up a prescription, even if they have called me to say that it's ready (it often is not in spite of the call). If you wait in the store for you prescription to be ready, they will not call your name when it's ready so you just have to periodically muscle your way to the front to check on it. read more

One star is too much for the lousy service and long waits to pick up a prescription. The people working the pharmacy clearly don't know anything about customer service. It's time to make a change. read more

Understaffed? mismanaged? Not quite sure, but have been coming here for several months now and they just can't get it right. Long lines, untrained staff that can't read their computers properly to figure out how to refill scripts, communications with doctors that fail to suceed, medicines ordered that never show up and have to be reordered... this is not rocket science. read more

** This review is specifically about the pharmacy ** I had been with this cvs for 2.5 years because it was the only one within walking distance of SUNY Stony Brook. Every month for those 2.5 years, they got my prescription wrong (I need a specific manufacturer) and I would have to return again in 2 days so that they had time to order the correct one. Every month. Some of the pharmacy staff was very rude to me, trying to tell me that the manufacturer doesn't matter, they're all the same, the only difference is 1 ingredient, I'm kidding myself, etc... when there is known medical evidence that for this specific medication, the manufacturer makes a difference in the outcome. I would even call and go in person a couple days ahead to remind them to order the right meds and they would still get it wrong. After a while they started recognizing me and knowing that "I meant trouble" and treated me poorly. Since getting a car and switching to a different CVS pharmacy, I haven't had this problem. read more