I have been coming here my whole life and have had no problems until today.
This morning I went over to get my prescription and meds.
It's a small town and there were several people in the store.
Since it's now already out there for everyone to know-
I have recently been suffering a UTI. I have terrible anxiety while shopping, especially in my town and I just wanted to make a discrete purchase for my meds at the back with the pharmacy. They were closed so I put the UTI treatments and such into my concealed personal bag for purchase once they opened. I wasn't leaving the store. I went up to the front of the store to purchase some drinks before I had to wait at the pharmacy.
As I was purchasing my drinks, the manager stood in front of the doors before coming over to ask if I was going to get the things I put in my bag. I told her I was going to at the pharmacy but she questioned my shopping methods at the counter: like why I didn't use the see-through, open basket and told me that she saw me look into a camera, that my look "gave me away." Has anyone ever NOT made eye contact with those giant black balls on the ceiling? And prior to the first purchase, I even made it known to her that I was going to the back counter to purchase my meds when they opened. The whole situation was based on an assumption and I felt obligated to take out the personal things and buy them right there on the spot when I was already uncomfortable in the first place.
I get that loss prevention is important but there is a bag law in New York State that charges a fee to those who need a shopping bag. Now, many people carry personal bags for shopping around and purchases.
On top of this fact, last time I checked, nothing is considered a theft until you have left the store with unpaid items, which I was not in the process of doing and was rudely accused of.
I do not feel comfortable shopping here anymore and do not plan on supporting this business if this is the type of treatment shoppers get when they are looking for privacy and peace.
If anyone feels the slightest bit anxious or feels like they might look awkward shopping, don't go to this location- you might get wrongly accused or publicly embarrassed. read more