Poor customer service. They're always out of medicines. They never communicate when an rx is in…read moreprocess, or ready to be picked up. I've tried so many times to change my address and phone number with them, still they always get it wrong. They make you wait to pick up an rx only to tell you that it's out of stock. Really crazy.

Had the best vaccine experience ever! The vaccine lady was ready for me and two injections, didn't…read morefeel a thing. Not a poke, not the serum going in, nothing. At every other CVS I've had to wait fifteen minutes for vaccines, even with an appointment. This is the place to go!

Good people. Great location. Clean store. I am a reliable Cheeto, Arizona Ice Tea and Fish Oil Pill…read morecustomer. Keep up the great work and thank you.

If it were Woolgreens maybe they'd sell sheep. But it's not, and they don't…read more I am never a fan of Walgreens. Never have I ever really enjoyed paying these extortionate prices for pills and toiletries and stuff. But this is America and that's "how we do" in these parts. As far as Walgreens go, this one has most of the things we needed, and had no wait time at the cash register and friendly service. But when you are charging prices this high across the board - even the hairbrush I bought here was 14 when it would have been 6 or 7 in Walmart - then I can't give you more than 2.

I had no issues here at Walgreens! It was clean as a whistle! I guess whistles are clean! I…read moreordered some photos on their app and they were ready in a flash and looked great! Time to get scrapbooking! This small corner Walgreens isn't busy so it easy to navigate. The staff was helpful. Everything was fully stocked, so I picked up a few extra things. I'm definitely going to be visiting this pharmacy more frequently!

Pharmacy is only open M-F 10am to 6pm and closed from 1:30pm to 2pm. If you get a prescription sent…read morethere on the weekend, you're out of luck and the prescription can't be automatically transferred to another Walgreens pharmacy. Two CVS's within 2 miles of this location, use them.

This pharmacy had been a part of RVA for years. Despite some issues a few years ago, Westbury…read morelooks like its back on track. We've used their pharmaceutical services and have never had a problem. They can be a bit higher in price, so shop around. The selection of medical supplies is terrific, the carry many items typical chain pharmacies don't. Along with the deli/cafe, the candy counter, the greeting card displays and the gift shop, I could spend hours here. Westbury remains and RVA favorite in my book!

Today is the 2nd time I have tried to return something to Westbury!! And for the 2nd time I was…read morerefused a refund!! I was well within the 15 day return window with my receipt, but the sales lady said I didn't need the box and insisted on throwing it away! BECAUSE I didn't have the box and it was from the medical side over where they sell medical things, it was non-refundable! In fact, NOTHING in the medical part is returnable nor refundable!!! WRONG ANSWER!!!! I will not be shopping there again!!!

Minute Clinic Review: don't come here if you have co-morbidities, been sick for a few days and need…read moreantibiotics to prevent worsening of breathing/sinus/upper respiratory issues. Worse yet: the very young nurse practitioner already made up her mind that antibiotics were a no go before the formal request. (During intake, the person doing vitals asked what the problem was and stated antibiotics weren't prescribed unless symptoms were significantly worse and for longer. Should have walked out then.) Did you know the rate for meningitis goes up if you let strep linger for longer? You're not going to lose your license for prescribing antibiotics to a patient who has the history and all the valid reasons why. Go to your doctor. *18 hour update: Symptoms worsened overnight. Awaiting the dr now and got this email from CVS: "Causes and treatments Sinusitis usually resolves on its own within 7 to 10 days. Most cases of sinusitis are caused by viruses and cannot be treated with antibiotics. Antibiotics are only used to treat bacterial infections. Antibiotics awareness You may have used antibiotics to treat sinus issues in the past. But they can't help with viral infections. And since overuse of antibiotics can the cause drugs to be less useful over time, providers only prescribe them when necessary. You can find out more about antibiotic resistance at CDC.gov" Be your own advocate. And don't expect new medical professionals to deviate from policy when everyone alive understands that at time there's a difference in policy and reality and you can still respect both.

WHAT THE F....TOOK ME ALL DAY TO GET SOME TRAMADOL FOR MY DYING DOG. PHARMACIST did not care ONE…read moreBIT. No apology-//-no nothing but incompetence. 5 cars in drive thru and 5 people in line and 2 people working????? WHY ARE YOU OPEN ????? You state you didn't get the RX for my dog and then you magically got it????? F you

They recently hired a new pharmacist - I don't his name but he is soooo much more pleasant than is…read moretypical of a pharmacist. It wasn't terrible before but it is nice not to have to deal with someone who is curt or sounds like a robot. Also the people at the front counter are very friendly.

The pharmacy aspect I came in for was decent, but the layout of the store part was incredibly…read morecluttered. The were two employees working as quickly as they could clearly work to put out stock, and it makes me wonder at corporate and management's lack of forethought when on a Saturday they can't or simply choose not to staff prior to the weekend to sufficiently stock and stage the layout. Cost saving is getting stupider apparently. Walgreens, manage your time better. It's important to stock and stage, but not during projected busy hours like the weekend. No wonder no one wants to work there if you work the employees to burnout with dumb scheduling like that

I had an extremely disturbing experience at this pharmacy, particularly with the pharmacist. If…read moreyou've had a similar experience, I strongly encourage you to report it. What I encountered was not just frustrating, it was alarming, and based on conversations I've had, I am not the only one. If you're part of the Richmond community, I would seriously consider going elsewhere, whether to a private pharmacy or a Walgreens location, where patients are treated with basic respect and professionalism. In contrast, I was repeatedly harassed during my visits here. As someone with a disability, I am especially disturbed by the complete lack of awareness and compassion demonstrated. This goes far beyond inconvenience or customer service, this is about safety and ethics. A pharmacist holds a position of trust, and behavior such as yelling, denying medication without clear explanation, and consistent aggression is unacceptable. What is most concerning is that this individual openly stated they do not care about being kind. That is not just unprofessional, it raises serious concerns about patient care and oversight. Any company responsible for dispensing medication should ensure their staff meet not only technical standards, but basic human ones as well. If you feel something isn't right, trust your instincts and speak up. The CVS Health Ethics Line is available 24/7 at 877-287-2040.

Not the best CVS but also not the worst. Though it appears I might be alone in the latter part of…read morethat opinion based on the reviews here. Yikes. I've primarily used this CVS for my prescriptions for the better part of the last year. They don't have a drive through lane and there's almost always a wait at the pharmacy, but the associates are generally friendly and try to stay organized. I am surprised they're staying open with the Publix purchase. Most other local businesses have already relocated to new locations, but -- from what I read last -- this CVS is immune. I'll continue to visit for as long as it's convenient.

I switched to Bremo after being a CVS client for over 20 years. I was able to easily have my…read moremedications switched over and they delivered the refills on my medications to my door hours after I switched. Bremo provides fantastic service, friendly, unrushed staff, a phone number where you can talk to a human, free delivery, and so much more! They are even able to put your medications in blister packs that have the dates, times of dosage and description of included medication. No longer do I have to wonder if I have taken my medications, if I am double taking my medications or if I have missed multiple days of my medications. I noticed that they also handle medication compounding if you need your or your furry friends medications specially made. Their physical location has a compression clinic, a vaccine clinic, and a fair selection of over the counter medications, supplements and health supplies as well as mobility aids (wheelchairs, rollators and more). I did not see one stuffed animal or bag of chips. It was truly refreshing to be in a pharmacy that seems to be in the business of health, wellness and community care.

This place is the worst. They always have about 10 people in there working and somehow never see…read moreyou to wait on you. Always too busy talking to each other. Then when they do acknowledge you, they are incompetent. I refilled two RXs for my mom, which were supposed to get delivered, but I had to go get it. Then only one got filled. Still waiting for the second one five days later. Never again.