Was heading home from Prevail Union, saw this pharmacy, and remembered that I needed to get my flu…read moreshot. Thankfully, they accepted walk-ins. The staff here is awesome! They were very sweet and made me feel welcomed. If you live in the area, I would definitely recommend refilling your medicines (or getting vaccinated) at this location. 5 stars!

This is an update to the review posted earlier regarding poor service at this CVS. My wife went…read moreback later and found out that the clerk who had been so rude and unhelpful to me had been fired! Apparently they got caught stealing. So not surprised. Anyway, I was glad to hear it, I feel like they did the right thing. I Will continue to shop at this CVS.

CVS customer service was impeccable from the store front to the pharmacy. Everyone was welcoming,…read moreappeared to enjoy their job, offered additional assistance, and my experience was pleasant.

My doctor mistakenly sent our narcotics to this pharmacy in which the date for pickup changed. When…read moreit was time to pick up the narcotic the pharmacy guy did not put my narcotics in the bag but not in the bag at all it had my high blood pressure medication no narcotics then he slammed the window down with my husband Id on the other side and wrong medication. My husband had to go in and get his license and the correct medication. He recorded all this and we told our physician to never sent any prescription to that Walgreens ! This is the Walgreens going towards Baptist East

When you call, put on hold over and over. When the phone rings they put it back on hold, over and…read moreover and over. They are really bad about having medications in stock. Have to wait until they can get them ordered. Email you to say prescriptions are ready when they don't even have them in stock.

My family has been getting their prescriptions filled there for years. I understand they are under…read moreconstruction. At least still be pleasant with the customers when they come through the drive thru and call on the phone. The customer service is awful, whomever answers the phone need customer service training again or doesn't need to answer the phone .

Somewhat disorganized, and a bit unclean, I most definitely was not too pleased w/the appearance of…read morethis CVS. The staff was was ok. They were helpful, but at the same time not too outgoing.

The pharmacy is extremely slow at this location. I had 5 prescriptions put in at the exact same…read moretime and it took this pharmacy 2 full days to get all of them filled. A notification text was sent when each was filled, each about 8 hours apart. I understand that there is a high volume of prescriptions being filled at this location, but it doesn't make sense when 5 are from the same provider for the exact same anti-biotic for patients with the exact same last name to be spread that far apart. To add to this frustration, the service at the prescription pick up is extremely slow. The pharmacy techs have fantastic attitudes, but they are in dire need of process improvement. Whatever their current process is, it is not efficient. When a prescription is ready, it should not take up to 10 minutes to find it and process payments.

Worst experience I've ever had in a pharmacy. cashier at the pharmacy is very rude and…read moreunprofessional and I will be taking my business elsewhere.

I Appreciate the staff at the Eclectic Pharmacy so much. They have gone above and beyond for me and…read moremy husband for years. I had a prescription sent to Walmart only for convience sake. I could not afford Wal Marts Prices but one call to EclecticPharmacy and they had the prescription sent to them and they filled the prescription for 75% less than Wal Mart.

I have used this pharmacy for many years and been very pleased with their service, however,…read moresomething terrible has happened to them in the past 6 - 10 months. First off, there is no pharmacists on duty a lot of the time, the pharmacy is completely closed, like today, or they do not answer their phone, and very importantly, the drive thru is never open. I was in so much pain 2 wks ago, I had to drag myself into the pharmacy just to get my pain meds that my dr had phoned in, because the drive in was closed, per usual. I mean, I could barely get in there. I asked them to transfer the prescription to another CVS that had a drive thru, they said they couldn't do that because it was a new script. REALLY? I wish I had never started with this CVS - I have been a great customer but they let me down. I must have a drug store that is dependable-that has a reliable pharmacy, a reliable telephone person that picks up the phone when it rings, and a drive thru window that is open all the time. My advise, as you can guess, do not use this CVS on Forest Ave.

denied my perfectly legal ID because I don't look the same as I did in 2016 also very very rude.read more

Hands down WORST pharmacy in Montgomery. Rude pharmacist will hang up on you, you can tell the…read moretechs hate it as well, they do their best. Do yourself a favor and just avoid it.

The manager on his cell phone when customers walk in - as I was checking out he did NOT want to…read morehonor a coupon I received in my weekly email from CVS. He said "I" had to call CVS to have them send me a coupon with a correct barcode! What!!?!! You are the manager - and you can't help me with a coupon override at the register. I felt embarrassed for even showing him the coupon I received from CVS. His final words, there is nothing I can do to help. Very SAD that CVS has people that don't have customer service abilities working for them.