It's hot and I'm sitting in my car to write this review because... Well ... That's just how much I care about writing a review when I receive excellent customer service.
I can't remember her name and I feel super awkward going back inside, so forsake of embarrassment per receipt the CVS Crew Member name is Ashley
I came into CVS and as usual the staff always greets you (which is super awesome) and ask if you need help. Well I knew where to go, which was to the phot center, and I advised no help needed this time.
Everything was smoother this time around ... Knew how to set the wifi, had my photo album ready, sent to kiosk and ready to pay. Here's is the little hiccup I ran into ... There was a long -LONG - pause between photos. I didn't want to bother the cashier as she had enough issues in line going on (lots of people and those people had kids with grabby hands and wanted their parents to buy everything they picked up). Anywho, Ashley and her coworker came over to see if I needed help after the line went down. I advised and of course we both laughed because I told her "I could wait, y'all had a bit much going on over there" LOL (you had to see it to believe it) - anywho. Ashley and her co-op came over to help and the printer ran out of more than paper. We talked, made each other laugh, and I totally understand the woes of "technical issues" but needless to say they were great. Issue fixed. I advised Ashley of the charge difference vs site and store and after she explained it, totally understood the difference which I didn't know about prior to printing. Ashley was nice enough to give me the price difference and after a long day and now this I told her I could really use a drink - well, thx to Ashley's advice, I bought a bottle of wine too! Didn't know CVS sold that!! While ringing up Ashley and I conversed about some other things and really all I can say THANK YOU ASHLEY!! It's people like you that keep customers like me coming back. If Ashley or her manager sees this, tell her thank you. She really brightened my day. You never know what type of day someone is having but I thank you Ashley.
Now I will crank my car and head home to enjoy this wine read more