I pick up prescriptions at Walgreens, their nationwide system makes things easy, well in theory…read moreanyway. I have been unhappy with some if not most of the Walgreens stores, but, John P. in the pharmacy at this location made me rethink my position about the company as a whole. John P. went above and beyond my expectations and well beyond everyone else that I've ever had personal dealing with at Walgreens. This single associates professionalism and caring has opened my eyes given me the strength to continue my business with this company, hopefully John P. will not be the Last Kind & Caring Associate that I run across. John helped us find where the Kentucky Walgreens location made a mistake and over charged our insurance, therefor the prescription could not be refilled, their mistake said we had already picked up a 90 day supply and not the 30 day supply we actually received. Wait, I know what your thinking... This was not a pain medication or even erectile dysfunction pills, this was Test Strips for diabetes blood sugar testing, without the test strips and knowing your blood sugar, insulin is useless and could be deadly. I hope that Walgreens knows how valuable an employee they have in John.

Terrible service at the pharmacy. Not helpful and lazy. Go to a different location to save your…read morefrustration. Rather than them helping to get meds from a location that actually has them, they will tell you to call and have it transferred even of you cant get through to the location that has the medicine. SO frustrating!

This location among others, SUCKS, to put it mildly!! They charged me twice for my Rx, then…read morewouldn't provide the refund for the extra charge. So it ended up costing me $155 for one!!! AND each time, I rec'd pushback by using an online discount which I have used several times!! I complained to the store manager who blew me off per usual!! The staff is SO UNPROFESSIONAL !!! **** PLEASE BEWARE ****

Pharmacist rude. I believe she actually hung up on me. I called back. On hold. She picked up. Same…read moreperson. I asked if she hung up on me or did we get disconnected? No response, so I guess she did hang up while I was speaking. Very unprofessional. Contacted manager. Maybe she transferred from Walgreens at 31st/West End? When I started at this pharmacy in fall of 2025, the pharmacists were great. I guess they transferred. I left Walgreens at 31st/West End for same reason. Rude pharmacist there as well. I really hope it isn't the same one now at this Walgreens!

Personalized service, professional, nice people! Plenty of free parking, convenient location.read more

Tu Dis Lavie.. say the old folks. As one lady said "They're good till they're not."…read more(small business/possibly antiquated) My biggest complaint is communication. If a medication is not available, they do NOT inform/or suggest when it might be available for your considered discretion or convenience. Several times, put in my order spent time, gas and effort to go over and find out they DO NOT have my script in stock. This is bad business. Friendly one day...rude as heck the next. From what I read apparently this business fell apart without a recently retired employee... so sad. I prefer giving my business to small concerns. But sometimes it just doesn't work out.

Kind and friendly staff. Quick and efficient. I needed to get a prescription filled for my dog and…read morethey worked with my vet to make it happen. Thankful to have a locally owned pharmacy in the neighborhood!

Even though one of their new employees forgot my order the pharmacist filled it on the spot and…read moreprioritized me. I'm such a happy customer! The true testament to good service is fixing any mistakes so quickly. Can't say the same about the nearest chain pharmacies. Support local pharmacies and ensure they stay open.

Best reason to go to this Walgreens is for the location. Store is on par for what you expect out…read moreof Walgreens cleanliness. The checkout persons are alright, sometimes polite, usually apathetic. Hard to fault them. I've had mixed results with their specialty areas like passport photos and the pharmacy. Sometimes good, sometimes bad. But on the whole, positive. Sometimes the photo guy will flake out for 10 or 15 minutes and no one will know where he is. Like I said, I go to this place because it's convenient.

Worst Walgreens ever. I tried to use my rewards money and it doesn't work on milk products…read moreaccording to the cashier. Hmm, a change in terms and conditions I guess. Don't stay away from this place, run away from this place... you'll have to walk or run by quickly so a homeless person doesn't beg you for money.

This is the most inefficient pharmacy I have ever been to in the entire world. Ever since they…read moreinstalled the self check-in screens at the counter (on which everyone in line behind you can read your full name and date of birth), and have only one cashier "helping" two people at the same time (multitasking does not work -- It is proven), service has been nearly nonexistent, the pharmacist doesn't feel the need to even address you. It is impersonal; but what is worse is that it is incredibly more delayed than it was before. The multitasking is not saving anybody any time . This was a horrible change to make, and I hope they aren't thinking of doing this at their other locations.

Cashier was so incredibly rude. She told us where to go for self-checkout, but we did not hear her…read moreso we asked again where to go. First she didn't respond, then rolled her eyes and mumbled under breath loud enough for the person in front of her to hear, then loudly said in the rudest/condescending tone while pointing, "I said, it was in the back."

I have no beef with the store itself or the products in the store. However, the pharmacy is…read moreprobably the worst pharmacy I've ever picked up prescriptions from and I have lived, in some capacity, in eight states. If I could leave zero stars, I would. Prescriptions are never stocked and some days the pharmacist just arbitrarily decides not to attend work, which leaves people who need critical prescriptions stranded. They then refer you to drive all the way to Hendersonville which is ridiculous. Lastly, they do not stop sending you text messages and notifications via the app that your prescription is ready and you show up and it's not??? We have officially transferred our business to Amazon pharmacy.

Quality/Quantity - Got more snacks. Candy, beer, etc…read more Atmosphere - Another crazy busy location, especially the drive through pharmacy! I should have taken a picture as there was a line all the way to the other side of the parking lot. For both visits, we spent over an hour here... This place is so busy and it is open 24 hours! Plenty of parking, but just like at Kroger's, there were some really bad drivers. Be safe. Service - Good. Price - $20. Owner Comment - Congrats on your success since 1901. 1931 Walgreen drug store. 1948 Walgreens.

My family have used CVS for 30 years but I switched to Walgreens today. Our old location moved so…read morewe changed to Hey 70 Nashville. I called in a prescription that was supposed to be ready Wednesday at noon; no record of today , Friday. I was given 4 excuses including that the system does not work. Hum, worked fine at the other location. Just say sorry, we did not get it done, I will do it right now...instead, I was told to come back tomorrow. Unacceptable customer service!

This is not an exceptional CVS, but it is my go-to because of convenience…read more Sometimes the pharmacists are great, and other times, not so much. My last experience with the pharmacy was bizarre. After turning in my prescription, I asked if they had a specific product. The lady gave me a quick no, while another lady from the back chirped in that they did indeed have it. After finishing up with my prescription request, I asked where this product would be. She asked the lady in the back who gave a quiet answer that was clearly meant to be reiterated to me. Instead, the pharmacist walked away and never returned. I stood there awkwardly for a full minute wondering if she would ever come back with an answer-- she didn't.