I am very much at the point of moving to online ordering as local Walgreens pharmacy just keeps…read morefailing. Last 4 issues a) misleading or wrong directions/answers to question about insurance, 2) incorrect incomplete prescriptions, 3) constant out of stock on specific prescriptions which the delays delivery for weeks at times. 4) today.... Simple prescription provided and accepted before lunch break .. still not available by closing time on Sunday so with any luck may get it Monday.. glad it's not a MAJOR problem, simple breathing issue...

Don't use this pharmacy if you want your prescriptions within a reasonable time. There are not…read moreenough staff to fulfill the drive thru and in person pick up. Longest wait I've had was 45 minutes before getting to the window. Find a different Walgreens, trust me.

This is the best pharmacy I have ever had. It's conveniently located in the Virginia Mason medical…read morecenter and the lines are usually really short. Generally takes about 5 minutes to get my medication. Today I was in there and the customer in front of me couldn't afford their medication. The employee went into the back, came out and told her the staff would be paying for it. Pretty cool.

Discovering Family Pharmacy has been such a relief from our endless frustrations with Walgreens!…read more"Mo" and his team are so lovely to deal with - always going the extra mile to ensure our prescriptions, however specific, are filled quickly, with timely text notifications to follow. Indeed our Regence representative cited Family as her choice over Walgreens or other chains hands down. We agree! Thank you FP - we're so grateful!

The parking lot was busy on my most recent visit to this Walgreens location on Edmonds Way today,…read moreTuesday 28 January 2025. After parking my car in an open spot, I went inside looking for a magazine to buy. Walking around the store, I found the newsstand section and a number of timely magazine covers. The magazines display made it so I could readily read the names of the different magazines. I opted for a LIFE magazine Jimmy Carter commemorative edition with a pre-tax price tag of $14.99. The copy showed no wear nor markings. In a different section, seasonal offerings - Valentine's Day on this visit, were varied and taste bud-piquing. To make both of my purchases timely in nature, I opted for a package of red velvet Reese's peanut butter cups. Workers at checkout were clear in communication and I encountered no issues with payment (total of less than $19 with tax for both items). I found the parking lot busier when I left than when I arrived.

This Walgreens is so bad…read more I recently changed insurance and had to switch from CVS in Lynnwood (a great pharmacy I never have issues with) to this Walgreens, and right from the get go there were problems. I called the pharmacy because I was going to run out of medication, and originally they said it would be done on the date I was calling. The person who answered the phone was so unbelievably rude. He barked at me "NAME?" "BIRTHDATE" etc. Then he tried to tell me that it was too early to get the prescription, and I had to wait until a specific date. I corrected him and pointed out that date had past two days ago. He then barked at me that they were out of my medication and would need to order it, and wouldn't have it ready for three days. He told me if I wanted it sooner I could call around other pharmacies. I tried calling the Lynnwood pharmacy on 99, and the phone kept ringing and ringing. Someone would pick up the phone and then immediately put it back on hold without any sort of greeting. I gave up at 15 minutes of this. I waited 3 more days for my script and had to call to make sure it could be filled because it magically "disappeared" off my profile as if I never requested it. This time a woman answered the phone who was polite and she said it could be ready later that day. I then use the drive thru to pick up my medication, where I'm waiting behind someone for about 7 minutes. Once they finally leave, I pull up to the window and the woman hurries away. There is a man stocking/pulling prescriptions for 10 minutes in front of me without acknowledging my presence. (Wtf?) Eventually the woman comes back and gets my prescription. I then schedule to get my flu and Covid vaccines at this location. I schedule at 11am and got there at 10:53am to check in. I sit until 11:40am to get these vaccines. Meanwhile, there is a small line of people forming to pick up their prescriptions, and the phone is ringing off the hook. One of the pharmacy workers starts getting terse with a customer who says "I'm not blaming you, I'm just trying to pick up my medication". It really didn't seem like it was that busy, and the pharmacy staff moved at a regular pace. For whatever reason everything was just...slow? I don't know if this place is chronically understaffed all the time, if the staff are mismanaged, or a combination of both, but this is the WORST pharmacy I've had to deal with in a long time. The saving grace was the one staff member who gave me my shots and was very friendly and social with me (which surprised me considering the other staff weren't like this). So I appreciate her maintaining positivity. TLDR; If you can avoid Walgreens, I would.

After moving to Edmonds and seeing the positive reviews I was looking forward to being a customer…read moreof a local establishment. I really wanted to like this place but unfortunately I've been extremely disappointed. One of my meds they told me they do not have in stock and will not be ordering it. When I asked why not or if they'd ever order it they said not many of their patients request it. Other times when I've asked about it they said there is often a shortage because it's being over-prescribed which seems like the opposite issue then no one needing it. Still they never offered to carry it so I had to go to a separate pharmacy just for that med. My other meds became more expensive at Edmonds Pharmacy than the other pharmacies so I ended up transitioning them elsewhere. There is never a notification of meds being ready via text/phone or any other method so sometimes I'd go and they'd not have gotten the order or they had something waiting for me for a long time that I didnt know they filled. Today was the last straw though, I tested positive for Covid after having severe symptoms and wanted to get the prescription for Paxlovid filled nearby but when the provider contacted Edmonds Pharmacy they were told that they don't carry Paxlovid. My provider called me shocked and told me it was unbelievable they dont carry this of all things. Please think about the community you're serving and re-evaluate the decision to carry meds your customers are requesting.

This is the best pharmacy by far in Edmonds/Lynnwood! I've been getting my prescriptions here for…read moreyears and not 1 time have they not had what I needed, took longer then 15 minutes. Great people, always kind, informative and inviting. I highly recommend this little pharmacy!!

I wish they did not hide behind a AI. I cannot reach anyone to even ask a simple question. It is…read morekind of frustrating.

Martha killed it today while filling a prescription. She was able to figure out a coupon to help…read morereduce the price. Can't thank her enough. This Bartell's location - and probably all of their other stores - absolutely blow Walgreens out of the water in every way shape and form when it comes to customer service.

Service outstanding. Warm, friendly, efficient, simply the best! They are my one and only pharmacy.read more

There's no way to fully describe the service, professionalism, and expertise provided by this…read morepharmacy. I did not know about this pharmacy until recently and we are so impressed. They go over and above in providing personalized service. And Rasheed, being the experienced pharmacist that he is, knows his customers and their needs. I absolutely cannot imagine going anywhere else! Plenty of parking in the back, both front and back entrances.

Looking for snack items at Rite Aid on Ballinger Way Northeast this morning, Friday 18 July 2025, I…read morewas pleased to find a score on protein bars. Parking was filling up as it was nearing noon on a weekday though the store interior was calm. Parts of the shelving areas were empty, merchandise had been consolidated to shelving closer to the front of the store. One bin in particular caught my attention, it held an assortment of protein bars that were nearing their expiration dates (the ones I got were August/September 2025). The price tag communicated they were marked down, with a price of $0.99 each, as the expiration date was close. I grabbed six and made my way to check-out. The cashier was friendly, payment went quickly, and my total was less than $6. I was happy with my experience.

Been going here for years, and while the staff has always been friendly and I've always found what…read moreI need, things are going downhill quick. I don't know if they're planning on closing or just don't care anymore, but the shelves are bare every time I go in. I got to speak to one manager a few weeks back and he said that they only order products once a week and get one delivery. This is a terrible business practice. I'm a manager in another business and am responsible for product ordering, and to keep shelves full you need multiple orders per week. It's just bad business and whoever implemented this new rule needs to be talked to. How are you supposed to have a business with almost no products on the shelves? Either fix the ordering issues or shut up shop and let a business in there who knows how to do things.

My grandma loved shopping at this store while she was still able to. I enjoy shopping here as well…read more In the past I have come here occasionally and more recently I have been coming here more frequently. They have a good selection of over the counter medicines and a pharmacy. I went in looking for hand sanitizer yesterday (26 April 2020) and they were all sold out even of the small travel size ones. The were almost sold out of soap, there were not many left. Oh well, a reason to try back again later. I like the themed section in the back of the store with miscellaneous Seahawks, Seattle, University of Washington, and Washington State University novelties. It is fun to peruse, occasionally I find good gifts or things for myself. I have found excellent cards here over the years for various occasions. They also have a big selection of candy and a solid selection of school and office supplies. Good place to go if you need something from more than one of these categories.

it breaks my heart to see my beloved Bartell drugs in this condition. there's nothing on the…read moreshelves. this place used to be a great place to shop, especially for seniors. since Rite aid bought this chain, it's just been downhill. staff has been cut to a minimum. there was not one person in the store today that I knew. i expect to see its closure any day now. will be a very sad loss to our community.

I love this CVS. The…read morestaff are always busy but they get my medication done and ordered on time. When I call or have to leave a message with the AI chat bot (which I hate, but everywhere is moving to this model) someone calls back and leaves me a message the same day. One time they accidentally sold me expired allergy medication. I brought it back the next day after realizing this with my receipt and they were apologetic and refunded me. Pharmacies aren't meant to be the pinnacle of the shopping or healthcare experience. This one gets the job done and that's what counts when I have chronic conditions I manage with medications. Thank you to the staff here for doing their best.

If you are actually sick, do not come to this minute clinic. The Nurse Practitioners will not…read moreprescribe antibiotics for you. I came in with swollen tonsils and chest congestion and was told to keep taking my at home meds, and take Tylenol. My husband has severe cough, congestion, and shortness of breath and she told him to keep talking his art home meds. She was convinced this virus would be out of his system in one more day. She was so fixated on the day it started, and what our blood pressure is. Amy Huynh was terrible, would not see her again. Should have gone to a regular doctor.