This CVS has been going down hill for the last couple of years…read more Let's start with lack of customer service ( no greetings anymore). Lack of an associate to check you out, 9.5 out of 10 you must use self check out. If there is an associate behind the counter, they have a mean look, don't acknowledge you and mumble. Cleanliness- this store staff needs to know what the word means. Store always appears dirty and unorganized. In stock- or let's just say out of stocks. You need to have merchandise to sell it and be a convenience. Pharmacy- I know you're all busy and I appreciate that. Come'on you can be nicer to people! Cost- it's pricy to buy regular items in a CVS. And remember you're going to be ringing yourself up and paying the cost of shopping there. Ranking Atmosphere- 1 Cost- 5 Cleanliness- 2 Service-1 In stocks - 3 Staff-1 Advice to management and staff- say hello to people, it won't hurt you to do so. After all without them, no one would need you. Management- where are they? I haven't noticed a manager in this location in years.

The pharmacy at CVS on Robious road is excellent and helpful always ! The one star review is for…read morethe rude and condescending ladies working the store .floor .I needed help using the coupon machine ,they ignored me . When I inquired about a sale sign that was confusing(in the wrong place underneath wrong product ) the lady on the floor snapped a zinger at me and if she just worked with me nicely and explained the sign , I would not be writing this poor review .

After using Walgreens for years, Wegmans is a breath of fresh air. Their service is wonderful, and…read moreI don't have to worry about errors because their pharmacists aren't grossly overworked and understaffed like the two large monopoly-like drugstore pharmacies.

The service is good and I have had no prescription issues. However whenever they have an issue…read morefilling a scrip they text you and tell you yo call them instead of calling you. They almost never answer the phone promptly. I should not have to sit listening to horrible elevator music for ten to fifteen minutes because you can't call me!

My first experience here interacting with employees in photo dept, front end, pharmacy…read morewonderful-young employees exhibited patience, tolerance, knowledge & helpfulness! No place is perfect but my first impression is everyone I encountered is going the best they can! I will return! Thank you WALGREENS Employees!

My first time ever contacting this Walgreens I received the most horrific service from Ariel. She…read morewas supremely nasty and rude, all from the greeting. I stated i was calling to change my prescriptions to a different location and she just kept yelling over me then proceeded to say she couldn't hear me. Well i guess not! She then suddenly placed me on hold with no warning and a different person, Hannah, came on the line. Thank goodness because she was so sweet and handled my concern quickly. I left 2 stars because of Hannah. Otherwise it would have been only one star. Ariel needs to rethink her career path

They do not have enough staff in the pharmacy. Was in line through the drive-through and they shut…read moredown for 30 minutes for a lunch break. I understand everybody needs a break, but they should actually have more techs on to take care of their customers.

Often no pharmacist on duty - unpredictable ability to pick up prescriptions - may be a fine place…read moreto buy deodorant or bandaids, but would not recommend as a pharmacy

The pharmacy personnel address the "customer" as "patient" when picking up a prescription. When did…read moreI ever become a patient of the pharmacy ?? I'm a customer and that is the extent of my relationship with these drug peddlers and want to be addressed as such.

If I could give it 0 stars, I would. I called ahead to get a price on prescriptions, and when I…read morewent in I got totally different prices. I asked how much it was with the prescription card, and the pharmacy woman gave me the same exact prescription price. Service was horrible. I wasn't even told how much my prescription would be and when I went to go pay, it was $30 more than I would pay at another Walmart. They reluctantly gave me back my empty pill bottle and were vocally talking about me in front of me. Never going there again

IF YOU PLACE A PICK UP ORDER!!** Look through your items to make sure nothing is expired or rotten…read more This location has given me bad food, wrong food, and just totally forgot to give me part of my order the last 6 out of 7 times. YOU NEED TO CHECK THE DATES SO YOU DONT GET SICK LIKE I DID. The customer service has always been good tho. They just have a lot of employees who don't care or aren't paying attention. They have always made things right but I as a handicapped person have been exhausted having to go back and forth to the store because they can't use common sense. If you use this location just go into the store. Your stomach and butthole will thank you.

I love having a grocery store so close to me I can walk or bike. But I can't do the Kroger thing…read moreanymore. The produce section is often understocked. Milk products are hard to find. But the worst part of the experience is the self serve checkout which often has less half the machines working at one time. I realize there is more competition in the area (Publix, Lidl, Aldi, Fresh Market, TJ, etc) but if Kroger isn't going to try to win on price or the in store experience, then there is no reason for me to keep coming, despite being the most convenient location.

I transferred my prescription away from this pharmacy because the pharmacist was unnecessarily…read morerude. And I will not be back. After being told to call at a specific timeframe for my prescription, calling as directed, and being told that the prescription would be there that day, I went in to pick it up two days later. Although I received no communication of any problems, there was no record of the prescription and the item had since gone on backorder. I won't belabor this review with all of the ins-and-outs of the experience but suffice it to say that I will not be using this pharmacy ever again due to the way a man behind the counter jumped in to talk down to me. I would have provided 1 star (vs 2) if it hadn't been for the look of compassion on a few other staff members' faces when I noted that I had not done anything that warranted him speaking to me that way. It was not the first time he has taken that kind of attitude. And some of my friends have had similar experiences. I strongly suggest you go elsewhere.

SO busy. Feels very much like a deli, especially at lunch. A great place ans classics RVA dig…read more They have diner options-- not super vegetarian friendly, but the folks are! We mostly opt for take out, but the space is a cute experience to dine in. Reasonable prices overall.