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    CVS/pharmacy

    2.1 (14 reviews)
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    2 months ago

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    4 years ago

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    4 years ago

    Seem like nice people here but if the pharmacy was any slower they'd all be walking backwards.

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    9 years ago

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    CVS Pharmacy

    CVS Pharmacy

    1.7(28 reviews)
    7.5 mi
    •$$

    I'm officially done with this place. I have a prescription that I need to fill monthly. They put…read moreme on auto-refill without asking, but that's fine. Except they kept refilling it sooner and sooner, like 2 weeks apart. Still not the end of the world. Except at some point, they took me off of auto-refill without notifying me. I looked at my medication and realized I only had 3 days left, so I went through the app and asked for a refill. It asked when I would like to pick it up. I said 9:00 the following day. It's several hours past now, and it's not ready. I did get a phone call from CVS about an hour ago telling me that they noticed that my refill is due and I should call the pharmacy or use the "web" to refill it...??? Also, I was emailed a coupon from the manufacturer that was good for 12 refills or 1 year (coupon made the medication free). It was such a process each time I tried to use it, but is was $70 otherwise. Then after the first 3 or so being free, they said the best they could do was charge me $25 instead of $70. Weird, but ok. Then they stopped honoring the coupon altogether. Another pleasant experience is when I had my doctor switch to a different CVS so that I didn't have to come here anymore. They did, and I picked up my prescription from the new CVS. Then I guess CVS realized the "mistake", and switched me back to Liberty Road! Why!?!!! Anyway, I am about to run out of medication despite the app saying the refill is "in process" (has been in process for a day and a half). They can't possibly care about people's health, so I'm going to switch to Walgreens.

    I'm just getting over a two-week flu, and my eye felt scratchy so I went to the CVS on 26 near…read moreWalmart in Frederick on Friday September 26th, at approximately 12:30-1:00 p.m. I asked for some help at the pharmacy to figure out what to buy, and the pharmacy tech was so sweet. She got the pharmacist, who came right out to help me. He suggested two things, so I took them both and thanked him. I also picked up a couple of other things to help with the lingering symptoms and went up front to check out. There were two self-checkouts, and the one that took cash was closed. I wanted to use cash so I went to the register and stood there a while. No one came and there were no visible employees at the front of the store. Eventually I said in not a ridiculously loud voice, "Hello." No one came so after another while I called out again. When still no one came, I got a bit louder and yelled "Can I check out please?" At this point I started looking for an employee and saw movement down the side of the store toward the front, so I turned around to meet the young man at the checkout. He immediately very aggressively told me not to do that. I asked what and he said you don't yell through the store like a lunatic. Go back and find someone to help you. I replied that I wasn't yelling I was calling for some help and I was unwell and didn't have energy to go hunt down an employee. That's when the F-bombs started. I was shocked. He told me I was an effing lunatic. I said I just wanted to buy my medication. I asked his name and he wouldn't give it (it's Chris though). I asked if it wasn't his job to check me out, and he looked me dead in the face and said, "I make more money than you. This is just a secondary job. You're going to be banned from this CVS." I told him I didn't care and just to check me out. Gave him $100 bill for an $82 order and said "Just give my change." He stared me down and said "Maybe I won't." I was pretty shook and headed back to find a manager. And by this time I hate to admit that I was in tears. The tech again was sweet and concerned. And then Chris came back and took me to his manager, Janis. That's how I found out his name is Chris, because Janis told him to go away and she'd handle it. But Chris wanted to argue and call me a lunatic some more in front of the Minute Clinic. Janis really just wanted me out of there, really didn't listen, didn't ask any questions, didn't care who I was or anything, but she assured me she'd take care of it! I have very little faith that that will happen. So I went out and had a minor meltdown in my car before heading back home. So yeah that happened. I'm not a confrontational person. I'm a 63-year-old woman who just wanted to pick up some meds at CVS and go home to pet her dogs and pay her bills. I have never been treated in any way close to this at a store, ever. I am honestly in shock. When I went home I checked my email for my receipt. No receipt and none in the bag. I checked my CVS account. No activity. I'm not sure what Chris did because I had put my phone number in as always. I was even planning to use my extra bucks and a coupon that I had been sent through email. But I was so flustered I didn't and it concerns me that there's no record of this transaction.

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    CVS Pharmacy

    CVS Pharmacy

    2.0(21 reviews)
    5.6 mi
    •$$

    Very poorly run store. Possible cases: 1) the entire store is affected by untreated depression, 2)…read morethe educational system has failed the employees, or 3) it's a jobs program for those unable to find work elsewhere. It was that bad. To the point I's feel sorry for the employees if they didn't make me run around for 40 minutes trying to find 2 items (honestly). Needed one item. Asked pharmacy. They told me to go to the front. The front sent me to the back. They finally looked and then a second person in the pharmacy at the back directed me correctly. Made purchase and returned to car. Fine. 2 min later realized I needed something else. Went back in the store, checked aisles because honestly I didn't want to interact with these people who clearly hated being there. Couldn't find it, so I asked the front. Same story--kid told me to check the back. At pharmacy in the back, they told me to check with the front because the front stocks the shelves. Are you kidding me??? Why does a business (esp a pharmacy) exist except to provide a service people are willing to pay for? Spare yourself unnecessary idiocy and go somewhere else. Anywhere else.

    This place is no better or worse than an average CVS. Somtimes they're very helpful sometimes…read morethey're just adequate and sometimes not very helpful . I'm guessing that the most people do not leave reviews after a good experience only a as one and that's a shame. This place is open late so it deserves some recognition just for that. They cannot e held responsible for misbehaving homeless people in the parking lot. If you're scared leave and go so where else.

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    CVS/pharmacy - drugstores - Updated September 2026

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