I haven't had any issues with cvs I have been using the app and my doctors Sends the script. They usually send me a text when they receive the script and when it is ready. I kind of recommend delivery but your medications can get lost. I was there buying something and I heard a lady yell at the staff because they told her the medication was ready and it wasn't. She made a big deal threatening corporate for a complaint. I pass by and it was the same lady I always had problems with. I can't believe she is still there. I usually go thru the drive thru now when my meds are ready and haven't seen her read more

This pharmacy never answers the phone. They also never answer messages that are left via text or via phone. I called the corporate offices and they could not get in contact with them. Been waiting eight days for a prescription that is apparently out of stock but they will not communicate when it will be in stock. read more

Worst pharmacy ever. If I could give 0 stars, I would. People's health is very important and comparing all the negative comments, they never have the correct medication. Some people need these medications to survive. Malpractice is I guess what they want. read more

This CVS Pharmacy y más location on Flagler Street in Miami is a convenient and reliable CVS that has everything that you need and a little more. I am always able to find everything on my list plus an item or two that I never knew that I needed. The staff here is very friendly and I have had a really good experience every time I have been here. read more

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disgusting. the cashier kept coughing while she touched my stuff and then gave me the receipt. very busy and the pharmacy did not have my medications ready the same day. I overheard them help a lady out of town but I have to wait to pick up the next morning. read more

I find it silly to review a pharmacy but then again, it is nice if I would have known if a place doesn't deliver at least a 3 stars service. I have had some prescriptions directly to this pharmacy and they seem to either not receive them, put the orders on hold (no reason really) or they actually do what they are supposed to and even get a text notification when complete which is nice. This was my last experience: I went through their drive thru and they have a sign that reads "full service on both lanes" and yet they tell me that pick ups are only on first lanes and they hung up. I called so I didn't have to stand on the line again and they said that they had the order on hold. I came inside and stood on line and they told me I needed to go to another window to place the order. I thought it was in the system. They looked it up and let it go. So I waited another 15 minutes for my order and enjoyed being on the line one more time (my fourth) While I was waiting another customer was irate and asked for a Manager and they didn't apologized for her inconvenience. I don't think they care or have the proper training or are clueless in how to service customers. read more

My mother is a cancer patient, and not just this CVS, but NO CVS ever has the medicine she requires in stock. What's the purpose of you being a pharmacy when all you're good for are potato chips and Hallmark Cards? read more

CVS Pharmacy - Prescription - Drugstores Near Me - Miami, Florida

I 100% agree with all the negative reviews on here. By far, it is the worst pharmacy I've encountered. Racist!!! THEY DONT LIKE PEOPLE WHO SPEAK ENGLISH!!! Costumer service is terrible!! They are unethical. Over charged me for prescription then made bogus claims about it being from a different manufacturer. Had my insurance call for over an hour, they kept hanging up on the insurance representative. They do not like to assist English speaking customers. Unhelpful, rude, unprofessional, untrustworthy and unethical and DISORGANIZED. If people read more

This is a WARNING! This is by far the worse Pharmacy I have ever visited. My interaction began when my wife had to deliver several prescription for my post surgical treatment; They stated that some of the medications could only be partially filled. Since, I was just out of surgery and needed my medication my wife agreed to partial prescriptions. They gave my wife partial prescriptions. The day after my surgery, I called to check on a prescription; The instant I asked for an English speaker, the pharmacy attendant hung up on me. I then decided that I would receive better results by an in-person visit. Please note I had recent surgery. When I walked in there were two other patients arguing with the pharmacy staff. I waited in line patiently until I was called. When I was called and asked for the balance of my prescriptions they sated that since my wife agreed to take partial prescriptions they could not provide the rest of the medication. I stated cleared no one had told my wife this "Fact." I then in turn asked for the Pharmacist the gentleman working dispatching medication said the "Pharmacist" was off till Monday. I said that was fine, but why had no one informed my wife when she agreed to take partial prescriptions. I followed by asking for the gentleman's name that was dispensing the medication He stated his name was John and followed by saying there is nothing that could be done. I would have to call my Surgeon to have a new prescription written. I was shocked, No one had told my wife or I this would happen. I continued by asking "John" for his last name and he stated that he does not give out his last name. Therefore, I had no other option then to report this to the AMA( American Medical Association). This is nationwide problem. We do not know if these so called "Pharmaceutical employees" are denying patients their medications to possibly steal the meds. Then there is no paper trail to follow up. I may also report this pharmacy to Miami-Dade county sheriff's office for a follow up of the law that was quoted to me; That "John" stated he could not fill my prescription if they had partially filled it previously. Lastly, Please, please, please. Be careful when and if you go to this "Pharmacy" they do not help English speaking customers over the phone and they are worse in person. Also, make sure you are given your proper medication and correct count. Good luck and please do not go to this CVS. read more

Forget trying to connect with a human being. It's a rather upsetting ordeal to call in trying to talk with an associate. Called 5 times trying to get out of the recorded line and when I finally get a representative she says she can't transfer me because it's a new phone system that doesn't allow her to connect me to the pharmacy. **** this place. read more

Worst service ever. First line for pick up was long, only one register open to be told Rx was not ready Try calling and after 40 minutes on hold no one answered I wish I could rate this place zero stars read more

The wait for this pharmacy is absolutely ridiculous. Today for example they were supposed to open at 9am and nobody showed up to open until 10:30 and now they only have 1 line open for pick ups. read more

Called 10 times and calls were continuously hung up-meds transferred to another location and it was even worse. read more

CVS Pharmacy - Called 10 times and calls were hung up-med transferred to another pharmacy and it was even worse - Drugstores Near Me - Miami, Florida

Unfortunately the service at this location is CRAP, in particular the pharmacy. Thankfully I have since then made the switch the Publix Pharmacy and they blow them out of the water. There's always a line, whether you come inside or pass through the drive thru. They can never get your prescription right. They suck at following up with patients if their insurance doesn't cover their meds or if the doctor missed something on the prescription, or you're supposed to get a 3 month prescription and they only give you one month. They always have one person manning the register but this location gets a lot of traffic. Why can't they always have two?? And the ladies at the registers are always mean and give attitude. read more

This CVS needs some major TLC! Everytime I go there is boxes of merchandise all over the place, at times stacked up blocking the isles. The cashiers are so slow and there is always a huge line. This is a pretty busy area and there is alot of customers in and out. Get it together and organize! As for your merchandise, you always have what I need. Don't like your new policy of not allowing chase debit cards to get cash back. read more

CVS Pharmacy - Drugstores Near Me - Miami, Florida

Literally the worst pharmacy ever. It takes FOREVER for them to fill prescriptions, then they text you when it's ready, and when you go pick it up, they rush around to fill it because it wasn't even filled in the first place. Happens every time. The staff isn't very friendly and they don't ever answer the phone. Save yourself some frustration and fill your prescriptions elsewhere. read more

This is the CVS closest to my place so I come by often to pick up toiletries, gift cards or meds if I'm feeling sick. It is located in a shopping center with plenty of parking. The staff is usually nice and the place is generally clean. There is a drive-through window where you can drop or pick up prescriptions. This,location does not open 24 hours. All in all is it what you can expect from your local pharmacy. read more

The worse place ever! I've never experience such an inhuman experience! These employees are animals! Friday Jan 6th, at 2:30 I walk into this place, to sort out my prescription. There was an older lady sitting down, asked if she could ask the pharmacist a quick question, which she did. After everything was done as she walked out of the store, she fell. I'm not sure of the cause of her fall weather she tripped on something herself or simply felt dizzy. But she was on the floor, people around her figured it was her sugar that had dropped decided to give her soda. However meanwhile the people on the line with 911 were customers. Who were so helpful in making sure she was okay god send honestly! Where are an employee you make ask? No where to be found a store filled with me people employee stocking inventory but no one had the decency to Atleast stand at this lady's side to atleast block more disgusting people from WALKING over her! In every store that someone falls someone always there to block people from making someone more uncomfortable! I really hope you guys do right by this lady in more ways then one I hope everyone that was there gets fired! The least they deserve! read more

I want to start off by saying that this CVS is USELESS. They sell agendas with calendar year 2019. It's absurd that I'm asking the lady for help and instead of trying to find a agenda because I ha just been here YESTERDAY and there was she rather just call the manager and take the problems out of her hand. I tried to get explain to the manager like hey your selling old product & she was like okay. Like if she didn't understand the language I was speaking to her. ALLL OF A SUDDEN now they don't have non of the agendas that I just bought a day ago and all she could do is give me a "store credit" why would I want a store credit from this useless store. Horrible service read more

Pros: Great low prices on generic prescriptions. Much lower than Walgreens! You can call in your refill, or order it online. Drive thru pick-up and drop-off. (This one in particular has 2 full service drive thru lanes.) Cons: Long lines at the check-out inside. This location is not a 24-hr pharmacy. Pharmacy is only open until 10 pm on weekdays and 7pm on weekends! (I really hate that.) Not easily accessible from the road, in or out! And if you decide to go to this CVS during peak traffic hours...good luck! read more

This has to be the worst cvs in the area. It's impossible to get someone on the phone in the pharmacy! I don't understand how you can call for hours and nobody answers! read more

I wish I could give this pharmacy 0 stars. Be prepared for lots of eye rolls and to be yelled at. I've called the corporate CVS but nothing has changed. read more

I have been using this pharmacy to get my self injectable medication for a year and a half now and I'm very happy with the service. During COVID being able to pick up my medication in the drive through was also a blessing. I'm specially happy and grateful with the service I have always received from one of their Pharmacists, Dr. Sosa, he's extremely professional and cannot be more caring! read more

Every single time I come to pick up my meds there is a line up to around the corner. 1 person on a register the whole day even though there are 3 registers available. This pharmacy likes to have staff doing everything BUT tend to their customers. Never fails!!! read more

Every time i come here they never had my meds or i have to wait a veryyyyy long time to get my prescription filled. Whyyyyyy????????????!? This place needs a little cleaning and better staff in the pharmacy... Better inventory... Location is great , thats the only good thing going for CVS ... Never coming back here! read more

I wish I could put one star as a review. This pharmacy is so unprofessional and disorganized..I had to go in person 3 times in one day and every time I spoke to someone I got a different $ amount I was supposed to pay, and on top of that the prescription failed to be available even after 4 times trying to contact them. I was given attitude for mistakes made by them and ended up being told my card didn't go through when I had more than enough. DON'T waste your time and patience.. I live so close to this pharmacy and plan to never use their services again. read more

The customer service in this pharmacy is absolutely ridiculous I will not post the name of the older woman that works there because more than likely she will get fired. Her customer service skills and her communication is way below par. I am a surgical trauma ICU nurse and I understand medicine very well. She has sat there and argued with me that you cannot be given albuterol more than one inhaler at a time. Albuterol is not a controlled substance and therefore it could be given to you numerous ones if you have the prescription like that. That is the prescription that I had for three albuterol's And she would not dispense them to me. I then asked to speak to the primary pharmacist or she looked in the system that it was a butyryl and she dispensed all three to me. She is rude the way she looks at you as ass if you were a piece of trash she speaks down to you with a terrible tone. I would highly not recommend this pharmacy. On top of this issue I also have the issue of terrible intra pharmacy communication. I have called this pharmacy and I have been told that I have prescriptions that there are still refills. Upon going to other pharmacies I have been told that there is no such thing they have printed out documentation for me to show me that there is no additional prescriptions. To have individuals that are pharmacist working in the medical field providing medication's that are vital to the survival of some and to have this lack of professionalism and knowledge it is absolutely atrocious and unacceptable. This company should start teaching their employees customer service before they do anything else. read more

My experience with this pharmacy has been horrible. Every single time I have tried to get my mothers medication I've had issues resulting in the delay of treatment by 2-3 days. They always claim that they haven't gotten the order or need clarification and the Doctor does not get back to them. All of these excuses are down right lies!! If you call and are lucky enough that someone answers be prepared to deal with someone who simply does not care and is completely uncooperative but quick to dismiss you without any resolution. This goes beyond language barriers. These are employees who simply do not care, are only there to do the minimum and are excruciatingly lacking in any customer service skills. read more

Personally, I think CVS is more expensive than Walgreens, but their Extra Bucks program is actually pretty cool. I bought a ton of household items and with a coupon, I walked out having only spent $2.50. This is my go-to location for buying cosmetics and anything drugstore related for that matter, as I work a short walking distance from that locale. I've never had trouble with parking, but yes, the lines at the checkout do get long. Overall, it's just like any other drugstore. read more

I love cvs, ever since I moved here I've been a fan. Good customer.service and.selection of beauty products. Had problems with the pharmacy filling prescriptions and the day im supposed to pick it up, they didn't have.it. This happened several.times. Not happy. But everything else is fine. read more

Use the pharmacy here and my medication is not common one. The pharmacy manager Michael was very helpful and understanding and does his best to make sure it gets delivered as soon as possible for me. Been other employees that have given me mixed information and simply couldn't give me answers or reassurance. read more

Long lines every time I walk in, Cashiers are slow, Associates don't speak english but that doesn't bother me as much as when you ask for assistance all they do is point fingers or give you the "I'm not sure, if you don't see it we don't have it". There pharmacy is one of the worst! I've waited on the phone before for over 20 minutes only to be hung up on! read more

The pharmacy department is horrible!! You wait forever!! Seems like they are under staffed. And also the pharmacy never answers the phone! Very inconvenient. read more

A basic cvs but under employed as they have such a slow check out with one person and a long line.

I came here today 3/8/16 to print a couple pics from my phone. The lady behind the counter was very helpful, she talked me through the process quickly and efficiently. Being able to print pics right from my phone instantly is extremely convenient. I was in and out with pics in hand in a matter of 10 mins. And they even have lottery at this location. I didn't even know it. I will come back to this cvs for sure. read more

If you are in need for your medication do not expect to receive it on time. Dropped off my medication at 2pm and by 6pm they still did not have it ready. I had to rate it 1 star but really wanted to give them 0 star. read more

No stars is what this CVS location deserves. I spent 30 minutes waiting for someone to answer my phone call, with staff picking up the phone and telling me to hold repeatedly. Once they finally attended to me they told me my prescription would be ready for pick up in an hour. I arrived an hour and a half later... I made the longest line to the pick up area for the lady to tell me it wasn't ready and I needed to go to drop off area. I made that line too, for them to tell me that it hadn't been processed yet and I needed to wait another 15 minutes. Unbelievable. This isn't the first time I've had delays with this pharmacy. I've given them multiple chances to redeem themselves. Unfortunately, they're just very disorganized. I can promise you will never see me here again. read more

This may be the second review I post on this Pharmacy, but it's the lack of sympathy and respect that never seizes to amaze me! I just got released from the hospital and had to immediately take a medication upon release. I'm in pain and not feeling well and like most people that are in this condition I went through the drive through. I asked the lady to please check the insurance and she said if I had a change of insurance I needed to come in. Mind you there is no one behind me/no back up in the line. I explained that I just got out of the hospital-had a broken ankle and stitches. Still I had to go in to find that the insurance was on file. Couldn't they have just checked this for me at the drive through window? Have some compassion and understanding for your customers! Stay away if you need them to do something other than hand you a prescription. The rudest lady of all is the blonde older lady with the glasses! read more

Worst pharmacy service again. It got a little better for a while but now is back to its regular bad service. I have been there twice to pick a medication that my doctor has reportedly approved twice. They don't have it, so they say & they haven't received anything. This medication can be critical for me. Also the slowest service possible. read more

Super long lines all the time, employees usually don't speak English. Very small and cramped feeling store. Don't like coming to this cvs unless it's a necessity. read more