Service! There is no customer service! Especially from the lead Tech! Will see customers waiting and she will continue putting up stock then maybe after 5 mins wait on you!! The pharmacist that's been there for many many years is great but the people who serve the customers are terrible! read more

There is a particular pharmacist at the CVS Atlee Road Location that is very rude and has a dismissive attitude I have experienced multiple times. Either on the phone or in person SHE is extremely rude and should be reported. The other employees seem to be very nice but she has a real chip on her shoulder. Do not get your prescriptions filled there! read more

Melissa B. the pharmacist was unprofessional, unhelpful, and disrespectful. would not recommend this CVS location.

I loved this CVS in Mechanicsville. It was so much better stocked than my usual store in the West End! I found the elusive Vicks Puffs, as well as some great deals on cereals. The promotional aisle with seasonal gifts, candies, toys, wrapping overflowed and was organized. It wasn't busy, the service was pleasant and the parking was plentiful. C for Convenience , V for Value, S for Service ... all the stars! read more

CVS Pharmacy - On the corner! - Drugstores Near Me - MECHANICSVILLE, Virginia

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I have one prescription there and last month I went to this CVS four times to pick up my prescription, first they said I already picked it up, I did not, then they said it wasn't ready yet. The fourth time I spoke to the pharmacist and he looked and said it had never been filled and he filled it and I was able to pick it up the fifth visit. This month I called in my refill, was told it would be ready that afternoon, I went the following day and the cashier said I already picked it up, I said I hadn't she needed to check again and she said maybe you need to go home and check, that was the last straw. I refuse to give money to a place that has a condescending POS working for them and because they can't get their shit together. The pharmacist is great, it's too bad he has such shitty support staff. read more

This location needs help. I went to pick up a prescription from the drive thru waiting more than 20 minutes. Why are you allowing people to do physicals at the window, at least that's what it felt like. Very bad service. read more

If I could give zero stars, I would. I have been receiving recorded messages for someone else requiring a prescription. I called to let them know they have the incorrect phone number. After listening to the multiple options before I could speak to a live person, the woman asked me for my personal information. When I refused to give it, she hung up on me. Just one more confirmation to not do business with any CVS Pharmacy. Whatever location I have gone to, they are consistently rude. Too many options for pharmacies to have to deal with rudeness, especially when it comes to one's health. read more

Slowest service anywhere . Waited on average 20 plus minutes in the pharmacy line for meds I have to have. They really need to do something to improve their efficiency read more

I literally just spent 1 hour and 10 minutes in the drive-thru at the CVS at 8185 Atlee Road in Mechanicsville Virginia. I spent 20 minutes at the window before I was even acknowledged then was told that my prescriptions that the automated line told me were in process and would be ready were not. I can only assume that several of the people in front of me had bad experiences as well judging from the way they sped away from the window. I realize that they are busy and understaffed but they could at least acknowledge the customer at the drive-thru in person if they are going to spend 20 minutes at the window. The bad service is not a new development here. It's been progressively getting bad. One of the pharmacist named Valerie makes a special point to be rude to customers but CVS continues to allow this behavior. I encourage people to let CVS know that enough is enough by calling the corporate office and complaining. I did! read more

Awful pharmacy. Just completely awful. Every time I need to pick up a maintenance prescription there is an issue. That is an issue EVERY 90 days. Pharmacists only explain things after there is an issue instead of communicating with customers prior to leaving with the prescriptions. Just a terrible place that I wouldn't use if my insurance allowed me to go elsewhere. I would have given this pharmacy locstion a negative score if I could. read more