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CVS Pharmacy

4.0 (3 reviews)
Open • 9:00 am - 7:00 pm
Updated 3 weeks ago

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11 years ago

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10 years ago

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9 years ago

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Walgreens

Walgreens

(7 reviews)

Injured my leg at work today and hurried to this store because it was the only location open with a…read morecompression calf sleeve in stock. The woman working the register was very nice and asked the manager if she could price match the walgreens.com price because it was four dollars cheaper to order it online for pick up or to order it online regardless. He said no and that they do not price match. Waste of a trip because I can just go buy another at a different store tomorrow. I've included the Walgreens price match policy with my review. The fact that people will blindly follow non-existent and/or incorrect policy and completely neglect the humanity in the situation they are dealing with when it comes to medical products/customer service is insane. When I got to the car and saw another store chain in the area had a better product in stock and would be open tomorrow before I have to work - I went inside and made the same manager who refused price matching return the item for me.

This has got to be the slowest pharmacy I have ever been to!! They sent me a text saying they had…read morereceived my prescription at 12:41 and it is 3:28 and Im still waiting. They act like you ain't got nothing better to do then wait on them!! And if you say something or ask them how much longer , you will regret it. The last time I brought mine here after waiting three and half hours I ask about it and she said we will text you when they are ready!! As I sit there I could hear them telling the people at the drive thru to check back in forty five minutes!! So it took them 45 minutes to fill theirs but it took them almost four hours to fill mine!! I only have two prescriptions!!

CVS Pharmacy

CVS Pharmacy

(24 reviews)

$

Terrible customer service. Lady at the front was absolutely no help when trying to get in touch…read morewith the pharmacy. Pharmacy phone rang for 10 minutes before I hung up. Worst staff and employees I've ever experienced and I hope management does something. Terrible. Do not do business here.

Sitting on the corner of Gallatin Pike and Due West, this CVS is hit and miss with service and…read moreexperience. To start, this area of Madison is not the best, so the exterior/parking lot stays scattered with trash and litter, and it is normal to be accosted by folks walking or out. This is no fault of the store itself, but just a heads up. The interior of the store has seen a revamp in the past few months with the update of the HealthHub first, followed by the front register area and now the updates are starting to hit the actual store and pharmacy, which is great. HealthHub has been hit and miss with service. Appointments are required, but have no real impact on your wait or seen time. The nurses are not exactly friendly. It is weirdly very transactional, but I guess I can understand when they see a constant flow of folks for all types of stuff. After my second visit to the HealthHub, I actually chose to get me a primary care physician as I couldn't do it another time. This location is my primary pharmacy and I will say that the pharmacy is easily 5 star for me. The pharmacists are always great, I love the messaging system for prescriptions and enjoy the ease of getting any needed vaccines. Overall, not the best CVS, but I am happy with the pharmacy.

CVS Pharmacy - drugstores - Updated May 2026

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