I normally do not write reviews, but the customer service at this pharmacy was incredibly rude and…read moreunprofessional. I understand that the pharmacy closes at 8:00 PM. I arrived at 7:58 PM, and the security gate was already halfway down. I asked if they were closed--which may have been a simple question--but instead of answering me politely, the woman at the counter looked directly at me and slammed the gate shut in my face.I completely understand if it was too late to be served, and I would not be writing this if she had simply said, "Yes, sorry, we are closed for the night." There was absolutely no reason to be that dismissive and disrespectful. Employees need to realize that this kind of toxic attitude severely hurts the business. I will be taking my prescriptions elsewhere.

Prescriptions are never ready on time. Or they are out of stock....all the time!!…read morePharmacists hide behind the counter and never help the customers!!

CVS off a main road, the strip mall end, and it's easy to miss if not careful for the entrances…read more Aisles have some things, but have been in better organized shops. They are more expensive than a Walmart or Target, this is mostly for convenience or the pharmacy. Self-check-out upfront at the kiosks but did see one person moving between behind the counter and stocking shelves, so at least one staffer. Too many printed coupons- the receipts are insane. Either show what you have and print out only the ones they select, or auto-apply to the account, or something more efficient...the receipt was easily longer than my leg.

Confusion and bad communication. I pulled up to the drive in window. A new tech handed me a…read moreprescription that I no longer use. When I asked her for the prescription that I phoned in she had no record of the order and made the outrageous comment that I may have called the wrong pharmacy. ( I have been a loyal and faithful customer for ten years) I then proceeded inside the pharmacy to get help from the manager. We were going back and forth trying to find that prescription. Finally. after an hour he said :"oh here's a refill right on my computer screen"!!!!! Really? After an hour? . It goes on and on. They are confused and need to work on communication skills. They do not treat people right. More info available.

Customer service and staff remarkable! New pharmacy girls in front sky and jade adorable! Great…read moregifts unusual selection great prices

I love this Pharmacy! Everyone takes the time to know your name, ask about your family and very…read morehelpful. I find that I'm overwhelmed with my 96-year-old father and they make his prescription tray for me which I appreciate so much.

CVS at 2440 Hamburg Tpke is the place to meet smiling staff 24/7…read more Highly recommended.

This review is for the pharmacy only. I am not reviewing the pharmacists but the workers who assist…read morein the pharmacy. There are two , both young males, who are frequently rude and unhelpful. If you ask them a question, you would think you are asking them for a hand-out because of the way they respond , I suggest that since they obviously are put out by their jobs, they look for new employment.

Amazing service helping us navigate the photo kiosk. Very knowledgeable and fast service.read more

"Walgreens Pharmacy" but the pharmacy is closed on weekends!! Bad service when your pharmacy is…read moreclosed on weekends

I made an appointment online to get a checkup. It was so easy, and then I was able to reschedule my…read moreappointment just as easy when I failed to plan ahead. They have a kiosk for you to enter your info to check it. I liked this much more than being given a clipboard and having to write. I talked to the doctor about why I was there. I wanted to get a checkup, and I haven't had one since the last time somebody scheduled one for me. I also told her I would also use some direction if there are any other tests or somebody else that maybe I should see. The doctor gave me a thorough check up. I was amazed at all the different things that she checked and this seemed like much more thoroughness than my last physical. She explained to me the purpose of the different tests and discussed the results and what they mean as well. She was able to give me advise for any results that had room for improvement. She was very friendly to talk to as well and I could tell that she had a very positive aura. I was amazed that she also handled the medical billing/coding aspect of the exam as well. I thought that entire process was easy and would surely recommend going here for an their services.

I called today at 10:10 was on hold for twenty five minutes a girl picked up so I asked what is…read moregoing on over there I just waited 25 minutes and she finally picked up she said they are low on help and the customers at the front counter come first so I proceeded to ask about my prescription and she said call your doctor. I told her forget it I will go to another place ( Walgreens). They are terrible and need to hire more people. Never go back.

My family has been using Pompton Pharmacy over 40 years, not any more…read more Called about a new med today. PP-"We don't have it, you need to download an app and you'll get money off." Me- I have pretty good insurance, how much will it cost and how much will I save for downloading the app? Do I HAVE to get the app? PP - (irritated) I don't know, all I know is you have to download the app for us to order it and you'll save money. Me- (Confused) can you send the script to CVS? PP - (Angry) they have to call me!! Bye bye Dave!! Like it or not, little man, you are in a service industry. Answering questions and being kind IS YOUR JOB! In my opinion you are not very good at either.

Went in with my wife to buy adult male diapers. Owner was a tad rude and had a dismissive attitude…read more. How is it possible to smell like a chicken parmesan sandwich salad. Anyways. Was chuckled at and was directed towards the isle. Luckily the younger girls saved my experience. Caroline was very nice. As well as you blonde lady up front. Walked me to where I was looking. Won't be back, such a shame !

pharmaceutical workers were so helpful and kind. Will be picking up from this CVS more oftenread more

Very disappointing experience at this CVS pharmacy. I waited an unreasonably long time in my car…read morefor my prescription, with no clear reason for the delay. While I sat there waiting, the staff member who should have been helping me at the pickup window was instead chatting and flirting with a coworker, seemingly in no hurry to assist customers. Eventually I gave up and left without even picking up my prescription. It felt like my time and needs as a customer weren't a priority at all. Because of the slow service and lack of attention, I've decided to move all my prescriptions to a local pharmacy where customers are actually treated with care."