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CVS Pharmacy

2.4 (9 reviews)
Open 8:00 am - 10:00 pm

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3 years ago

Helpful 1
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11 months ago

I like cvs but some of their prices are really high but they have some nice stuff to purchase.

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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11 years ago

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5 years ago

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11 years ago

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Ask the Community - CVS Pharmacy

Walgreens

Walgreens

2.6
(20 reviews)
4.3 mi
$

Diamond helped me fulfill a prescription at another location as they did not have enough of the…read moremedication in house. She checked around the area and then called the store that was showing it in stock to verify it was all there. She then transferred the Rx to that store over the phone and it was ready for me by the time I got there. I appreciated the effort and speed in which she took care of my situation and did it professionally, never acting as if I was an inconvenience as she also had other customers in line behind me. She was able to take care of them quickly and then resolve my issue as well! Great service! Tysm!!

I've been a Walgreens customer for about 15 years, but after today I'll be moving my prescriptions…read moreelsewhere. I went through the drive-through to pick up a prescription that the Walgreens app and a text message both confirmed as "ready for pickup." There was only one car in front of me, yet I sat for 30 minutes before anyone acknowledged me. When I was finally greeted, I was told my prescription wasn't ready and that it would take another 30-45 minutes. When I expressed my frustration, the employee rolled her eyes at me. I work in customer service myself, so I understand things happen -- and I even told the employee "I know this isn't your fault." But if Walgreens can't support the drive-through due to staffing, it shouldn't be open. What frustrated me even more was the conflicting information: the app showed my prescription was filled once I left, while I was being told it wasn't even ready. Later I called the store to try to resolve it, waiting on hold for 1 hour and 31 minutes before anyone picked up. Again, I explained I wasn't upset at the employee personally, just at the situation. But instead of empathy or real help, I was met with rudeness and dismissiveness. At one point I was even asked, "Do you want me to fill it or not?" in a tone that made me feel brushed off. All I wanted was help transferring my prescription and to confirm my refill count was correct, since the app showed my prescription was filled today, even though it wasn't. Instead, I was told flat out, "Just call Walmart, they'll do it." Technically Walmart can initiate a transfer, but Walgreens still has to provide the information. Rather than taking ownership or even offering to help, the employee pushed it off on me and made me feel like I was a burden. I don't expect perfection, but I do expect honesty, timely service, and basic respect. Unfortunately, Walgreens failed on all three today. When I called Walmart's pharmacy, a real person answered and resolved my issue in under 5 minutes. After this experience, I'll be moving all of my prescriptions there.

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CVS Pharmacy

CVS Pharmacy

2.1
(24 reviews)
4.4 mi
$$

Today, 7/23/2025 I had a very pleasant interaction at CVS…read moreHarrodsburg rd. Andy G was professional, knowledgeable, respectful and kind! I have hope that others at this CVS will follow suit.

This is for the pharmacy and for the pharmacy only…read more I will no longer be a customer at another CVS in my life. I am an extra care member and will be switching over to Walgreens. No joke today I got B*TCHED out by the main pharmacist. Guy was completely unprofessional and was yelling at me even through the store while I left. Story below: I have Covid and pink eye in 2 eyes. I don't live here I'm out of town for a trip. All I wanted was my prescription for eye drops so I could drive my three hours and go home to bed. It was 1:24. He said I can't help you we are closed at 1:30. I said no it's 1:24. MAN STARTS YELLING AT ME. I tried to explain how terrible my day had been and he proceeds to say all these insulting and unprofessional things in the store. While I was leaving he CONTINUED to shout out me through the store. Went over to Walgreens and the pharmacist there saw I was upset, even offered to open their pharmacy up 5 minutes early to help me and offered to help me find anything I might need in the store. Complete different customer service model. I am never considering another CVS again in my life. I am in awe by the things a PHARMACIST was saying to me over a basic conversation. He could have been polite and explained that he was busy or whatever but instead was cursing and yelling throughout the entire store.

CVS Pharmacy - drugstores - Updated July 2026

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