This place is absolutely amazing. This old pharmacy (now a museum) looks exactly like it looked 120…read moreyears ago. It is run by volunteers (mostly retired pharmacists) and my boyfriend and I spent almost half hour here listening to old stories and explanations.

From the owner: We are a specialty compounding pharmacy in the heart of Niagara on the Lake. We can prepare…read morecustomized medications to meet the individual needs of each patient. Our specialties include bio-identical hormone therapies, gluten-free medications, custom natural health products, veterinary preparations, pain management and scar treatment. Our pharmacy serves the downtown heritage district of Niagara on the Lake and the thousands of visitors that flock to our town every year. Therefore, in addition to compounding, we stock a complete selection of commercially available prescription products, over-the-counter remedies, vitamins and natural health products, health and beauty aids, batteries and camera supplies, snack foods and drinks and everything else you might need. If we don't have it, we'll get it. If we can't get it, we'll tell you where you can. We also offer a Kodak photo-finishing kiosk so you can turn your digital images into prints.

This location which is just beside Frankies donuts and has a nice large parking lot. Inside there…read moreis tons of stock in the staff are friendly. This place is super convenient for anyone who needs to get in and get out.

I have had several prescriptions called in here, for my children and myself, from different…read moredoctors. This Walgreens has lost or messed up 3 of 7 prescriptions that we have had called in over the last 4 months. One, I went through the drive thru and they said they didn't have it. So I called the pediatrician's office and they said they called it in. I went inside to double check and the guy behind the counter found that it was in there but had been deleted for some reason. One, I had a family member go in to pick my scripts as I was at home sick, they said they had three scripts (which was right) but then they only gave her two and told her that if the third one was really mine I would need to come back in and get it. It was just prescription strength vitamin D. I went back in the next day and they claimed they never had the third prescription. After this last time I have change pharmacies. I would not recommend this pharmacy.

As a result of the pharmacists refusal to work with me to get the medication I needed due to…read moreselective coverage that the govt. will pay for I now am a full blown diabetic with severely swollen legs, excruciating pain and very limited movement. At least now, I qualify for full coverage of the medication I needed. Gone are the days when pharmacists actually cared more about the patients needs rather than the governments money grab. This could have been avoided weeks ago if only I mattered more. Don't use this location if you can avoid it. In Vancouver the pharmacy always worked around discriminent govt. burocracy and made sure I was taken care of. Not in Ontario. Its different sort of people out here and as long as they're collecting a paycheque they just don't care about you.

I thought the staff was nice, the store was clean with a wide selection. Very close walk from…read morerainbow bridge.

Fast and efficient service. I didn't need much, but it was a prescription transfer from California…read more These guys handled it no problem.

Terrible, been trying to get ahold of the pharmacy. Had to switch due to Rite Aid closing, can…read morenever get ahold of them. Line rings then goes back to hold music. And after 20 minutes, disconnects. Definitely looking for another pharmacy l.

The older female store manager with the dark hair is absolutely RUDE. I've been into this location…read moremultiple times within the past few months and she's very rude and not friendly. Does not greet customers, on her phone infront of customers, and just overall gives an unpleasant experience.

Excellent customer service from Leann the Pharmacist. My mom was in pain and while we were waiting…read morefor the doc to prescribe medicine, I sent my father to rite aid to buying a heating pad. My father is not the easiest person in the world, he's an old man that has no patience and gets easily frustrated. So I called ahead, explained what we were looking for, asked for any recommendation. Leann said, tell your father to go to the pharmacy, ask for Leann, and I'll show him what to buy. He did that and she helped like she said she would. He was in and out, and got the right product. I'm extremely grateful for Leanne, thank you.

No food, photos, make up or kid's toys. Simply fast prescriptions.read more

Excellent pharmacy...I've never waited more than 5 minutes for a prescription to be filled -…read morecompare that to Walmart or Zehrs or Shoppers! The staff are always kind and helpful, the pharmacists offer great advice regarding prescriptions, over the counter products and drug coverage. Highly recommend ***

This store is awful. The customer service is subpar at best. The pharmacy is awful. I've called…read morethem repeatedly for over an hour and every time I call they hang up. The last time I was there I waited 30 minutes to pick up my prescription. And that's fine. I have nonproblem waiting. Everyone should be allowed to ask their questions and get squared away. But after waiting in the line a cashier yell out that they were closing in 10 minutes, as if we were supposed to leave. She was very rude, unfriendly and extremely unprofessional. When I got up to the counter she just stated "Date of birth?". Super rude it took me less than 4 minutes for the whole transaction but she was awful about it. Today to avoid in person interaction, I called and was hung up on repeatedly. I would be on hold and when the calls kept ringing with no answer I just went back through the directory and was rerouted back to the pharmacy line. And after going around like this for 15 minutes I would get hung up on repeatedly. I just switched my pharmacy to another location. When I called that one the phone was answered immediately and my question was answered. Everyone is short staffed and tired but that location has gone downhill.

I've never been treated so unprofessionally on the phone by people who are supposed to have my…read morehealth at their top concern. After a spending a half hour on the phone, bothering my doctor for a new prescription when one was already on file, they still didn't have the med ready as promised 24 hours later. Unacceptable customer service. Store Manager never called me back when I left a message to complain.

I've been a client here for a long time and will be here forever…read more This is a family run businesses that has a loyal following because they take care of your needs and then some. I've got shoes, socks that helped me when my job made it that I had to stand all day and now that I am seated they helped me with a back support that helps with posture, It's a great local business.

From the owner: Custom orthotics Compression Socks Stockings…read moreTENS units Pillow Back Wrist Braces Shoe Insole Great selection of shoes sandals