Came in for the minute care and it's efficient and professional handling are earning the four stars. There are quite a few people coming here for seasonal cold and flu. With higher volume of visits than usual, the patience of the doctor and medical staff is more valuable. read more

CVS Pharmacy - Pharmacy Near Me - Ledgewood, New Jersey

Horrible pharmacy. You can't even speak to a person when you call. The only option is to leave a message & hope someone calls you back. On top of that the drive thru is a complete disaster. Super slow, constant issues with the register, etc. Don't waste your time going here unless you enjoy frustration & aggravation. read more

pharmacist with blonde/orange hair was so rude genuinely disappointed and disgusted with unprofessional treatment.

pharmacist that has blonde/orange hair it's really unprofessional and rude no one should have to deal with someone like this person when you are just trying to ask for help or guidance, is not the first time or the second time that she has an attitude, customers should not be treated with disrespect. read more

Just went through the drive thru and Keyon is such a delight! Quick, efficient and made me laugh. He deserves a raise!

Because that refuse give my medication I really disappointed with store 4 times they been you need training people that right especially when they need they anixtey pills because I had stop taking my medication again this it's ridiculous now my chest pain and my anxiety attacks it's pharmacy fault other the pharmacy I will give 2 pills I should never switch my pharmacy it's was bad mistake I going back to old pharmacy or Walmart you lost a customer congratulations Lose the customer I am really disappointed with this CVS I check last night to see how munch was my medication I have the money 5.42, today I went tell to me it was 18.42 he said sorry about really disappointed I never come back there you just lost customer I am going back to Mount Arlington pharmacy because the care about the patient you don't give shit about you customers she not charge me that munch money and post on instagram and face book this you could lose all customers you deserve it. That 4 times you doing . The manger she needs training people better thanks pharmacy I had the worst anxiety attacks last night almost 911 take hospital, you should not scam people I want my money back by 19 or I am going give lawsuit 973-975-7545 read more

I attempted to find out from Ledgewood CVS if they had my eyedrops in stock. I called 973 927-4662 and pressed various numbers offered by the recording, none of which related to finding out availability. Finally I pressed the number for callers who are physicians and asked if they had in stock Brimonadine/Timolol eye drops. A very nasty woman with an Indian accent told me "no, we don't have it, go somewhere else." It was obvious she was blowing me off and was unwilling to find out or be of any assistance. So, I went there with my Good RX coupon and my prescription. The fellow behind the counter said they DID have it but said my prescription was a few months old and he needed a new script. I asked him if he would please call my eye doctor. He refused saying I should call the doctor which I did then and there. I held momentarily and finally my doctor got on the phone with me. I quickly briefed him on the situation and handed my phone to the fellow behind the counter, My doctor advised him that he would send the script in just a few minutes which he did. In addition, this fellow behind the counter tried to tell me he thinks my Good RX coupon was old. I advised him that I had just printed it this morning before leaving the house. He finally said okay. I then asked him how much is it for the larger size bottle? He replied "oh I can't sell you the larger, only the size in the prescription." I said no size is usually specified as it was not in the presciption you refused to honor. Then he checked something in his computer and advised they are all .5ml and what we do for a larger supply is sell 2 or 3 and told me the price and I agreed to 3. I took a seat to wait, After awhile I inquired and he indicated it was done for some time. He saw me sitting there. Why didn't he call me. This CVS stinks. The employees are lazy and hostile. I gave one star so I could write a review. One star is better than they deserve. read more

Worst pharmacy ever. Never anymore working there apparently. 6 people on line today, all being ignored until drive through attendant yelled out " is anyone on pickup?" Horrible experience, no apologies, and no medication. Hate that store! read more

DO NOT USE THIS PHARMACY. This pharmacy cost me a lot of money because their pharmacy tech told me information and quoted me a dollar amount that was completely inaccurate. She did not know what she was doing and gave a quote for the wrong quantity. That is how incompetent the employees are at this location. I do not understand how things like this go on. Doesn't this store have a General Manager or a Regional Manager who can fire all of the incompetent employees and replace them with competent people? Any place I ever worked they would fire people who are incompetent. Isn't the Pharmacist worried that these employees are operating under his/her license and making serious mistakes? How bad does it have to get until someone actually fixes the problem? read more

sucks. nobody helps. pharmacists spends all his time on the phone. waiting an hour in the store for my meds again. this is after them out of stock for days cause they forgot to order stay away read more

I used to live near another cvs which was awesome. I always got my texts, they picked up the phone etc. this cvs is horrible. When you call for this pharmacy no one picks up. Thank goodness for cell phones. At least I could get things done in my house while waiting. After 49 minutes many times I would give up. Secondly went up to counter and told them that I am brand new with allergies and never bought allergy medicine before. I was told what to get but did not know that I would have to get back pharmacy line to actually get it. And then I was told I needed my DL. This should have been told to me on my first visit to counter. I then had to go back to my car, get the hubby and he had to buy it. All of this could've been avoided. read more

Been insulted multiple times in the same store by both the pharmacy being and the whisky tangoe curly haired "blond" "Customer service" staff. After a two week fight with my insurance company because they tried to force that awful pharmacy on me because of how bad their service is- I made the GIANT MISTAKE I stopped in for two or three items and someone I wouldn't call "customer service," at the the counter I'll call her "wiskytangoe refused to cross honor a two dollar coupon, refused to get a manager, wouldn't give the coupon back, and then spited me by refusing to sell me THAT PARTICULAR ITEM - canceled out the only Item I actually needed Oh and told me just to leave. I want to know why this woman thought she could spite me by hurting her own sales, as the money was on the counter? No Big Deal WT I got the same items half a mile away for 10$ less at QuickCheck for 1/2 the price. Great JOB, see your being trained like everyone else in the store; I wonder how many times you've done that to other people? I wonder how many times corporate should send secret shoppers after I call them? Cheers! It will be a total pleasure to never come back! read more

Asked the pharmacist for Sudafed and she convinced me to get Claritin instead. $33.00. I brought it back within the hour cause the husband said it was not what he needed. They said they couldn't take it back since it left the pharmacy. Would have been nice if they let me know when I was buying it. So she convinced to buy something else and then I couldn't return it read more

24 hour CVS conveniently located off Route 80. The parking lot is huge. If you need something, they will have it here. read more

Wow, this place has TERRIBLE reviews! We stopped by on a road trip to grab some Benedryl and everything was fine. But we didn't use the pharmacy or minute clinic which seems to be the majority of negative reviews. All good if you just need to grab and go. read more

This is an amazing day. For the first time in the history of me going to CVS I received truly exemplary service. The guy that I worked with "Josh" at the pharmacy counter really knew his stuff and the way I had a bunch of questions there wasn't any that he didn't know. It's kind of just the vibe you get, I have to say that with CVS generally I deal with somebody who is incompetent or at least the whole experience winds up being lousy. "Josh," should move up within the company, employees like that set a great example, teach other employees and should be hope moved up the ladder," so they don't leave. read more

I've been going to this pharmacy for years and have never had an issue! A lot of these reviews sound like people should be upset with their insurance companies and not the pharmacy itself. read more

Their new model is to help you find the lowest prices, saying "You don't have to shop around, we will do it for you". Deceptive business practice! They will not find the lowest price. They will tell you GoodRx isn't cheaper than CVS Cares. They won't look or do a price comparison for you. They won't share coupons that could save $30 on a prescription for six months. They won't followup with you when you file a complaint. They lie CVS is expensive. They are not looking at your best interest, and they complain how busy they are, and they don't have time for you. read more

If I could put zero stars I would. Don't waste your time with this CVS. They have never ever gotten my stuff right and always an issue with something. You're better off driving farther to another CVS or pharmacy. I have never had any issues with Hackettstown but Ledgewood is plain awful. read more

Can't Get It Right This pharmacy is a disaster. They just don't seem to know how to read. I have RA which makes opening the pill bottle very difficult. I have been filling my prescriptions for my RA drugs here for over 1 year. There is a note in my file to use non-child proof caps so I can open them. Once again they didn't do it. Don't take any chance here. If they can't read about a cap how do you know they are getting the medicine correct? I hope the FDA does a surprise inspection!!!! read more

I wish I'd seen these reviews before I started to use this facility. The pharmacy clears all the orders from their work queue. They then don't answer the phone when the doctors call to investigate. This certainly can't be legal. They have more staff back there than any CVS I've ever been in. The lack of work ethic is pervasive. read more

not worth your time. the staff is rude, I was dismissed by a manager when searching for a product and the employees were slamming their products onto the shelves in front of my face. This store needs to learn customer service skills ASAP. Only gave them 1 star is because they were open and was convenient for me on my ride home read more

Minute Clinic doctor was completely uninterested and clearly not wanting to be there when I went in sick last night. Go to a different location if possible. She was rude, uninterested and unhelpful, I have been coughing up phlegm since before Christmas with a raw throat. She asked if I smoked (normal) I said "no." She rolls her eyes at the computer and says "does that include vaping?" also NO. She recommended me a nose spray (although I've told her I've been using one through out) and to try Sudafed (as mucinex hasn't been helping) she listened to my breathing but didn't ask to hear my cough, and when she put her fingers on my sinuses and face to ask if I felt "pressure" it would have been impossible to answer as she seemed to not want to touch me at all. Avoid at all costs if your seriously not feeling good, as she will just tell you to purchase from over the counter anyway. Or suggest "stress might cause it." Just stay away. read more

This pharmacy can never get anything right. My daughters meds got refilled with my strength instead of hers. That's a huge error that could have caused significant issues for her. Today's escapade was my branded med that I watched my doctor order as BRANDED ONLY still came out as generic. They explained "it's cheaper" which is true but it's my decision if I want to pay for branded, not theirs especially when it was written as "Dispense as written" For a chain pharmacy they always make mistakes which is unacceptable when it comes to medication. read more

Horrible pharmacy. I've never had a pharmacy tell me that the member number on my insurance card is invalid. After leaving a script there for over an hour, they told me this as I was picking it up. Then made me wait 20 minutes while they called all the numbers on the back of my card and told me "they weren't helping them". Told me to pay cash for the medicine and have insurance reimburse me. I took my script and went to shop rite and had it filled in five minutes. I won't be back. read more

Poor customer service. Slow as molasses need to hire more people get better service. This would help a lot

Pharmacy is terrible. I called prior to inquire about a medicine that may or may not require a prescription from a doctor, as to save time. After much confusion from the pharmacist that I am not in their system nor do I have a prescription to pick up, I was eventually informed on the phone it wasn't necessary to have a prescription. When I arrived I was then told I needed a prescription. Instead of sending me to the minute clinic to expedite this issue and get a prescription, they let me walk out. read more

Nasty Clerks! I inadvertently bought a $50 gift card with a large order. I immediately notified the sales clerk of the mistake - I hadn't even left the store. She and the acting supervisor pretty much said, "tough luck," and "too late." I couldn't "return" it - But wait, I hadn't left the store!!!! I was still at the counter. Then another clerk, who wasn't part of the conversation, piped in with snide remarks. They could have easily voided the sale but chose to take the nasty route. I will take my business to another CVS. read more

I strongly urge people to use their local owned and operated pharmacy's. I have never seen such over worked pharmacy techs and pharmacists as this place. The staff turn over is incredible. That says a lot about the job satisfaction of the employees. I have worked in the medical field for 25 years and they are a truly a disgrace to the profession. If these workers don't like their work or people they should go find another line of work. They act like they are doing you a favor. My doctor told me the pharmacist was extremely rude to him. My doctor asked me why was I going there and to consider going to another place. read more

The store is a shit show. Wasn't today as they advertised a make up case worth $30 with the purchase of skin supplies $30. The cashier didn't know anything about it and when I asked the manager he wasn't sure about it and said that he would look in the back to see if they had any. In the meantime he made me wait because he was at the cash register. He said he could call it in from another store but I wasn't coming back for it. On top of it their sale prices never come up in the register I've had this issue on many occasions It's just worth going over to wall greens read more

Please do not trust this pharmacy. In the last month they have made two serious errors in filling prescriptions - the last one being a large overdose of prednisone for my husband who has serious health problems. Poor customer service and bad attitudes are one thing, but now they caused a lot of problems for my husband - they should be shut down. read more

Great sales, helpful staff and they have everything you'd need from pharmacy supplies to snacks to office supplies. Use coupons and a rewards card to make the sales even better. read more

Had a fast and easy check out I was helped by a very sweet girl named Jenna. This cvs can get crazy busy but for the most part they employees are very helpful. read more

CVS has to be the worst chain drug store by far. They have nasty pharm. techs, long wait times, and no one is on the same page. You talk to one person they say one thing, another worker they say something completely different. Each chain is in it's own world and will fill prescription early and then penalize you. All the area CVS's are horrible- and ALWAYS busy. Randolph, Ledgewood, etc. AVOID. Walgreens doesn't always have the best generic medications, but they are better than CVS, if I had to choose a chain. read more

Their Minute Clinic is a total joke. You "sign in" at a touch screen kiosk which takes literally about 10 minutes. The waiting "area" is literally in an aisle on the far side of the store amongst lice medications and rash creams. There are 4 chairs and people waiting for pharmacy pickups also use them. While i was there there was a mom and 2 kids, a couple and parents with 1 child. 9 people all waiting in this aisle. People are trying to move past all the patients waiting to get what they want on the shelves. I waited about 50 minutes and i felt so badly for the other patients behind me as the nurse practitioner (not a doctor) swung the door open, called my name (thankfully) and announced haphazardly to the rest of the crowd that she will be taking a lunch break after me and there will be an additional wait. I cant even imagine their frustration as they had been waiting and waiting as i was. How about a system where the break is scheduled within the system so you are warned of the time to wait when you sign in? Seems too easy. No, let people wait first then spring it on them as if their time is of little importance. When you sign in it lets you know how many people are before you and says it can text you 30 minutes before your "appointment" that you can come back but you get the sense that if you did leave and come back you could be very well be skipped because you dont know the flow of patients and how long each will take. You're sick.. you came all the way down there.. are you really leaving to go back home so you can wait there? No. So it gets worse. I get in with the pseudo "doctor" and the experience was probably the worst with a medical professional i have ever had in my life. I had been sick with flu like symptoms (body aches, stuffy nose, lethargic) for several days that eventually transformed into a deep goose honk-like hacking cough, thick green phlegm that is being brought up and a case of laryngitis that is so bad i can only utter a raspy whisper. The laryngitis came out if no where. Woke up and could not talk. Literally cannot speak at all. I let her know that 2 close friends in my office had the exact same thing and had to be treated with medication before they got better. Their symptoms of laryngitis lasted for 5 days before their voice returned. She seemed quite disinterested in the "coincidence" and when i tried to explain that they had serious underlying chest issues that came out of this illness - one even had been diagnosed with walking pneumonia so shrugged it off as different people with different circumstances. Come on.. i am the 3rd person within 2 weeks in my office with sudden laryngitis and it may not be related? She took my vitals (blood pressure, ears, nose) and noted that upon looking in my nose said she could see i had a lot of inflammation but then added "well, it could be chronic" as in - unrelated to this illness. You have a patient presenting with stuffy nose (not very runny), flu like symptoms, cough, laryngitis and green phlegm and the nose could be unrelated. As she was listening to my chest asking me to breathe I could tell that my breathing seemed somewhat ok and clear but told her when i cough it sounds really bad. She was not interested in hearing me cough. Also, when i deeply exhale and empty my lungs there is a rattle. I spend nights tossing and turning because of this cough. Why would she not want me to demonstrate it? I know that thick green phlegm means infection. She asked what color it is but acted like thats norm. So now come her recommendations. She looks in my history which, although i have never been to a CVS Minute Clinic must be on her screen? I guess through my insurance? My last Dr. visit was in September (it is December) when i had a sinus infection. I went to my favorite nearby urgent care which was closed when i tried to go there which is why i was with her. She oddly and almost suspiciously asks "how many times per year would you say you take antibiotics?" i answer "i dont know, maybe 2 when i am sick and they are needed??" ... hmmmmmmm. (She's obv. thinking about something)... "I'm not going to prescribe anything at this point"... She expects the laryngitis to be much better probably by tomorrow. She says it "is likely viral but could turn bacterial"... She recommends Sudafed and over the counter Nasacort nose spray. I say i have Sudafed at home actually. "Is it the REAL Sudafed though???" She asks... She goes into this speech about how she wishes they wouldn't call over the counter sudafed the same as the one you get from behind the pharmacy counter. I'm going to a real doctor first thing in the morning tomorrow (Monday). Avoid this place and go to a regular urgent care if its the weekend and your dr. isn't in. I needed a Dr note after 2 other people were out with the same illness and she wrote ok to return Monday am! read more

This is the worst pharmacy! Even my doctor begged me to change pharmacies. They lose prescriptions, nobody knows what the hell is going on when you call and once I left the store with a bag the cashier gave me, but failed to include my prescription! She just put the other two items I was buying in the bag! read more

Terrible!!! Every time I get a prescription from the pharmacy it is either wrong, not filled, or they screw up some how and it takes forever and a day waiting in line. The employees in the store never have a clue about anything and the one employee Tanya at night is extremely rude and has an attitude. Stay far away! read more