Close on sat at 4 in jasper tn. People need you to stay open later than 4. Your pharmasist is rude you cannot talk to them on phone you have to leave a message. This is the worst pharmacy i have ever used. do not use CVS read more

I had two subscriptions to be filled and they had only one and were out of the other. That happens, I understand. I asked them if they could look it up so I could go to another (CVS) pharmacy that had it in stock. They wouldn't do it. She didn't have time for me. I really needed the prescription so I called another CVS and they were out but told me where they had it. The girl in Jasper probably had the same information on her screen. She said better yet just go to WalMart in Kimball and they would have it. That would save me about 60 miles of driving. I went to Food City instead of WalMart and they took care of me. I'm sure my experience would have been similar at WalMart. My advice is don't go to CVS in Jasper. They just don't care. Move your prescriptions to Food City or WalMart like I did. read more

I have found the need to update my review of this pharmacy after the terrible experience I had today. I previously gave this pharmacy, two stars, and now downgraded to one, and would honestly like to be able to give them negative stars.... Long story short this is not the first time I've received terrible customer service. I have been putting up with it ever since I've been using this pharmacy for the past several months just because it's close by. However, today really was the event that was exceptionally terrible. . I won't get into too many details, but yesterday, when I picked up my prescription and brought it home, I realized, although it was the correct prescription it was the incorrect dosage. When I went back to the pharmacy today to ask for a refund or exchange or something, they indicated they could not receive the medication back. I completely understood that, makes sense they would not want to take meds back. However, no offer of a refund or credit. I indicated they provided me the wrong dosage, and they said it should've been up to me to check it to make sure I was getting the right dosage when I picked it up from the pharmacy. So not only did they not acknowledge that they actually made a mistake in my prescription, they put it back on me for not checking my prescriptions and not alerting them that it was the wrong dosage. So I guess I'm the pharmacist now.? The manager, Pamela, was excessively rude during the whole exchange. Yes, I was frustrated, but she offered absolutely no help whatsoever and pinned the issue on me. Woooowww, I have never had such an experience at a pharmacy. I have called corporate and filed a case claim against this pharmacy as I have had enough with their terrible and incompetent customer service, and now potentially endangering patients receiving wrong or incomplete medication's...... this now has become absolutely unsafe and unacceptable. read more

Horrible customer service in the pharmacy department. The pharmacy representative was beyond rude!

I was given the wrong meds and Cindy in the pharmacy was talking over me when I called to explain and she was telling me I don't know what I'm talking about- was very sarcastic- very rude and sounded like she was ready for a street fight- sounded as if she was extremely hormonal....she should not be working with the public. I was on speaker phone and my ring camera captured the whole conversation without me realizing it....I went back down there and the pharmacist said yes you were correct so I said I do know what I'm talking about and he said yes ma'am.....she had every opportunity to apologize when I was there and she chose not to. read more

The SLOWEST service I have ever experienced at a drive through pharmacy. Expect to sit in line for an hour in the evenings. It is almost impossible to reach the pharmacy via phone, very frustrating. read more

I honestly do not understand how the owners of this place haven't taken action on the customer service of this place. First off we come up there and they inform us it will be three hours to get my prescription filled. That's fine. Come back in 4 hours and they don't even have it completely filled. Not because they are busy, but because something in the insurance doesn't fully pay for one of the prescriptions. The lady was so rude for no reason at all. I asked didn't I give you my number when I first came by?? They said yes. So why wasn't this simple question of "do you still want this filled?" Fucking asked?? Then we have to wait an additional 30 min for the dumb bitch to get over her attitude and fill the fucking bottle. Get you some employees who aren't lazy and don't act like little cunts. I'm sitting here with excruciating pain and you didn't bother to call and ask a simple question when I gave you four hours to do so. This pharmacy has NUMEROUS BAD reviews on google. DO NOT GO HERE TAKE YOUR BUSINESS ELSEWHERE. read more

It just keeps getting worse. It now takes over 2 hrs to get a prescription filled, and it doesn't matter if you wait or drop it off. Never ready when they say, and only have certain prescriptions, usually have to order and take another few days. Service isn't very friendly and I am definitely switching from CVS to either Walmart or The Drug Store in South Pittsburg. I've had it with being treated poorly. Maybe when CVS gets a clue and hires some more people or opens another store to meet the demand, I'll come back, but not likely read more

This isn't about the staff at this CVS, well it mostly isn't. They are obviously overworked and it shows. The two locally owned pharmacies are nowhere near this bad. I think part of it is the automatic prescription refill system they have. They seem to spend a lot of down time restocking meds that people didn't really need refilling in the first place. read more

Corporate need to get some REAL employees working prescription at Jasper CVS. Was called that prescription was ready,waited in drive thru for 20 minutes for the person ahead to get his prescription (which they had said was ready) to fill it at the drive thru. I got to drive thru, was told it was not ready. Went inside, waited thru 6 people for 45 mins, then told no specified item in stock. Wasted over an hour and a half with these incompetents, will NOT be back. Heard all over town , that this is the norm for this store. read more

Wish I could put a negative star. Took 45 minutes to drop off a prescription. The need help and corporate better step up. Making a bad name for ALL the CVS. This was not my first bad experience. read more